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Hilton Los Angeles/Universal City

4-star property
555 Universal Hollywood Dr, Universal City, CA 1-855-201-7819
4.1 out of 5
Very good!
See all 27 travelocity Reviews

"Short quick walk to Universal Studios or they also have a shuttle available. " More

By a verified traveler on Sun 05 Mar 2023

Points Of Interest

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Hotel Description

4-star hotel near Universal Studios Hollywood

In entertainment district

You'll find Universal Studios Hollywood and Universal CityWalk within a 15-minute walk of this Universal City hotel. Warner Brothers Studio and Hollywood Bowl are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-out, and valet parking. You'll appreciate the 24-hour gym, poolside bar, and laundry facilities.

Room, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$233* Per night/room Oct 30 - Oct 31

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Los Angeles/Universal City ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Los Angeles/Universal City

Everyone (10) Couples (1) Family (15)
5 out of 5

Posted by on Sep 17, 2023

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5 out of 5
Great staff!

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 7, 2023 by Hilton Universal

Angie, Thank you for highlighting our amazing team in your review. We hope to see you again soon!

5 out of 5

Posted by on May 22, 2023

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Comment from Hotel Management

May 25, 2023 by Hilton Universal

Anthony, Thank you for the 5-star rating! We look forward to serving you in the future.

5 out of 5
Short quick walk to Universal Studios or they also have a shuttle available.

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 7, 2023 by Hilton Universal

Jeannie, Thank you for taking the time to rate us. We are happy to see that you had a 5-Star experience!

5 out of 5

Posted by on Aug 25, 2022

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5 out of 5

Posted by , from MILLSTONE TOWNSHIP on Jun 22, 2022

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3 out of 5
No maid service or hot water

Posted by on Jun 13, 2022

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5 out of 5

Posted by on May 31, 2022

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5 out of 5

Posted by , from Ventura on Apr 12, 2022

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3 out of 5
If you're visiting Universal Studios Hollywood, you can't beat this location! And it was no surprise that location came at a high cost. I just don't feel like the hotel merited $300/night room rates. The shower hardly worked.

Posted by , from JACKSON on Apr 5, 2022

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About the Hilton Los Angeles/Universal City

Location 555 Universal Hollywood Dr, Universal City, CA 91608

Property Features

Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center and meeting rooms. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hilton Los Angeles/Universal City. For a fee, parking is available. This 4-star Universal City hotel is smoke free.

  • 495 guestrooms or units
  • 24 levels
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Bob Hope Airport Station (8 km / 5 mi)
  • Metro station: Universal City Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers. This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.

Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day
  • Destination fee: USD 7.70 per accommodation, per night
  • Service fee: USD 11 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Los Angeles/Universal City
  • Hilton Los Hotel Angeles/Universal City
  • Los Angeles/Universal City
  • Los Angeles/Universal City Hilton
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal City Universal City
  • Hilton Los Angeles/Universal City Hotel Universal City

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.