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4.5 out of 5

"Fantastic job lace to stay before cruise. " More

By a verified traveler on Sat 24 Feb 2024

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Hotel Description

Art Deco hotel near RMS Queen Mary

Oceanside stay

Your stay at this hotel will put you steps from RMS Queen Mary and a 5-minute walk from Long Beach Cruise Terminal. Aquarium of the Pacific and Pike at Rainbow Harbor are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This Art Deco hotel's 2 restaurants, 2 bars/lounges, and 24-hour gym are some of the featured amenities. Self parking, express check-out, and a computer station are also offered.

Room, 1 King Bed (Inside Stateroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$161* Per night/room Apr 17 - Apr 18

Deluxe Room, 2 Twin Beds, Harbor View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Portside)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Inside Stateroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Stateroom, 1 King & 1 Twin Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Queen Mary ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Queen Mary

Everyone (12) Couples (1) Family (5)
5 out of 5
Fantastic job lace to stay before cruise.

Posted by on Feb 24, 2024

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Comment from Hotel Management

Feb 24, 2024 by Customer Service

Thank you for the perfect rating, Wendy!We are very pleased to hear that you had a wonderful stay at Hotel Queen Mary. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

5 out of 5
Stay was good,, rooms are small but knew that in booking it.

Posted by on Feb 15, 2024

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Comment from Hotel Management

Feb 15, 2024 by Customer Service

Shelby, it's splendid to read that you had a positive stay at Hotel Queen Mary. We pride ourselves on maintaining the historic charm of our rooms, and we're glad to hear that this didn't impact your overall experience. Thank you for choosing us for your recent stay and we look forward to welcoming you back in the future.

5 out of 5
Unique hotel.. a piece of history nice to see the restoration and work to save her

Posted by on Feb 3, 2024

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Comment from Hotel Management

Feb 3, 2024 by Customer Service

Michael, thank you for acknowledging the historical preservation efforts at Hotel Queen Mary. We're pleased that you found your time with us to be unique and memorable. We hope your next stay is just around the corner, as we look forward to welcoming you back soon.

4 out of 5

Posted by on Jan 21, 2024

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Comment from Hotel Management

Jan 23, 2024 by Customer Service

Sheila, thank you for taking the time to rate your stay at Hotel Queen Mary. We're glad to see that you had a positive experience with us. Any feedback you might provide would be appreciated to improve our service further. Looking forward to your next visit.

5 out of 5
Overall, very nice, took me back in history quite a number of years

Posted by on Nov 17, 2023

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Comment from Hotel Management

Nov 18, 2023 by Customer Service

Linda, it's wonderful to hear that your stay at Hotel Queen Mary allowed you to embrace a sense of historical synchronicity. Thank you for sharing your positive experience. We hope you will join us again for another journey through time.

4 out of 5
I love the staff. They were very accommodating and friendly from the front desk to housekeeping. There were lots of things to see as well as shopping, and dining. I booked this for my daughter’s birthday and she had a great time. The staff even signed a birthday card and put it under her door. That was a nice touch. Kudos!

Posted by , from Long Beach on Nov 14, 2023

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Comment from Hotel Management

Nov 16, 2023 by Customer Service

Joyce, we're delighted to hear you had a favorable experience at Hotel Queen Mary. Our team strives to be accommodating and add a touch of warmth, so we're thrilled that this noted gesture for your daughter's special day was well received. It's great to know you appreciated our convenient location with abundant sightseeing, shopping, and dining options too. We hope to welcome you back for another memorable birthday celebration or even just a weekend getaway!

5 out of 5
Such a fun, unique place to stay!

Posted by on Nov 11, 2023

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Comment from Hotel Management

Nov 11, 2023 by Customer Service

Victoria, it's wonderful to hear that you enjoyed your stay at the Hotel Queen Mary. We are thrilled you found our location to be fun and distinctive, which we always strive to be. We look forward to having you back for another enjoyable experience.

3 out of 5
Everything was great except it took them a while to get us our rooms. Check in was at 4 but it was closer to 7.

Posted by on Nov 6, 2023

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Comment from Hotel Management

Nov 7, 2023 by Customer Service

Mike, it's great to hear you enjoyed most of your experience. We acknowledge your comments about the check-in timing and appreciate your patience. We're always striving for improvement and will certainly focus on greater proficiency in this area. We look forward to welcoming you back for a more seamless experience.

5 out of 5
A great place to stay, very comfortable,clean, free upgrade and we self toured. Loved the history. Was very convenient for us as we got on a cruise the next morning We would stay again for sure.

Posted by on Oct 11, 2023

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Comment from Hotel Management

Oct 13, 2023 by Customer Service

Lori, it's fantastic to hear that you had an enjoyable stay at Hotel Queen Mary. We are thrilled that you appreciated the historical background and the convenient location. It's also delightful knowing the complimentary upgrade added to the comfort of your stay. We eagerly anticipate the opportunity to welcome you back for another memorable experience.

5 out of 5

Posted by , from TALLAHASSEE on Oct 10, 2023

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Comment from Hotel Management

Oct 11, 2023 by Customer Service

John, it's wonderful to know you enjoyed your recent stay at Hotel Queen Mary. We appreciate you taking the time to rate us. Your high rating speaks volumes and we are delighted you had a fantastic experience. We truly look forward to welcoming you back in the future for another great stay.

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Event space at this hotel measures 45000 square feet (4181 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at The Queen Mary. The hotel can provide concierge services and wedding services. Parking is available for a fee. This Art Deco Long Beach hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Built in 1936
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

The Queen Mary offers 200 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Chelsea Chowder House - Onsite restaurant.

Observation Bar - Onsite bar. Open daily.

Chelsea Chowder House Bar - Onsite bar. Open daily.

Midship Marketplace - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Marina nearby
  • Surf lessons - nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 18.95 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Faxes
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–35 per person
  • Self parking fee: USD 30 per day
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mary Queen
  • Queen Mary
  • Queen Mary Hotel
  • Queen Mary Hotel Long Beach
  • Queen Mary Long Beach
  • Queen Mary Los Angeles
  • Queen Mary California
  • The Queen Mary Hotel
  • The Queen Mary Long Beach
  • The Queen Mary Hotel Long Beach

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.