City center retreat
At this Ontario hotel, you'll be within half a mile (1 km) of Ontario Convention Center and 3 miles (5 km) of Kindred Hospital Ontario. Also, Museum of History and Art is within 3 miles (5 km) and Toyota Arena is within 6 miles (10 km).
This smoke-free hotel features a nightclub and 2 restaurants. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy free perks like WiFi in public areas and an area shuttle.
Jun 26, 2022 by DoubleTree by Hilton Ontario
Hello Jason, Thank you for taking the time to give us a review. I apologize for the for the situation you have encountered for us to have perceived us to be rude staff at check in. This is something we are sure we do not want to be known for. If you would like to share more, please contact the property directly. I hope that you consider this the exception and not the rule and give us another opportunity.
Dec 3, 2021 by I-Morgan
Thank you for your positive feedback and taking your valuable time to rate us.
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 12800 square feet (1189 square meters) and includes conference space. A nightclub, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Ontario Airport. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Parking is available for a fee. This 4-star Ontario hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
DoubleTree by Hilton Ontario Airport offers 482 accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Citrus West - This café serves breakfast and lunch. A children's menu is available.
Porter's Prime - This steakhouse specializes in American cuisine and serves dinner only. Open select days.
Vineyards Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
DoubleTree by Hilton Ontario Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.