Jul 26, 2022 by Candice
Dear Scott, Thank you for sharing your experience. Please contact the hotel and ask for the Director of Rooms to further discuss your stay.
May 3, 2022 by Candice
Dear Robert, I appreciate you taking the time to write a review. I have passed along your feedback to the leadership team and rest assured we will work on continuous improvements.
Aug 9, 2021 by Pompanoparadise
Thank you for complementing our staff. They truly are amazing. The City of Pompano Beach offers the Pompano Circuit, which is an environmentally-friendly, electric public transportation option that transports riders through service areas which include: Pompano Beachfront, Fishing Pier, Harbor Pier, Beach Hotels, Downtown Shopping, Restaurants & more. Riders can quickly and easily get to where they want to go in Pompano Beach. We apologize for the inconvenience with the elevator. Unfortunately a broken part needed to be ordered and delivered in order to fix one of the elevators. Thank you for staying with us.
Aug 2, 2021 by Pompanoparadise
We're sorry to hear about your challenges. Unfortunately, we are at the mercy of the elevator maintenance company waiting for the broken part to arrive and replace. We apologize for any inconvenience this may have been to you.
Jun 20, 2021 by Pompanoparadise
We are so glad to hear that you loved everything and apologize for the mishap with your car keys.
Jun 8, 2021 by RPreston
Thank you for your feedback, Anonymous!
May 29, 2021 by Pompanoparadise
Thank you for staying with us. We are so exited you had a great experience with us.
May 13, 2021 by Pompanoparadise
We are sorry to hear about your experience. Our Housekeeping policy is listed on the website, however we provide service every other day and are readily available to remove trash and provide towels and amenities at any time.