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The Star Grand at The Star Gold Coast

5.0 star property
5-star luxury hotel near Pacific Fair Shopping Centre, connected to the convention center

Choose dates to view prices

The Star Grand at The Star Gold Coast

Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Exterior detail
Club Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
6 bars/lounges, poolside bar

Overview of The Star Grand at The Star Gold Coast

Reviews
8.4

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
8 Casino Drive, Broadbeach, QLD, 4218
  • Popular LocationThe Star Gold Coast7 min walk
  • Popular LocationPacific Fair Shopping Centre9 min walk
  • Popular LocationCavill Avenue5 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)32 min drive

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Deluxe Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Deluxe King Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Suite

  • 872 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive King Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

King Terrace Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Terrace Suite

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Twin Room

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Ocean Terrace Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean Terrace Suite

  • 1216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool
Dorsett Gold Coast
Pool
Spa
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1212)
The price is $97
per night
$107 total
includes taxes & fees
May 9 - May 10
Dorsett Gold Coast

About the neighborhood

Gold Coast

Oceanside stay.A stay at this Broadbeach hotel places you within half a mile (1 km) of Pacific Fair Shopping Centre and 3 miles (5 km) of Surfers Paradise Beach. Slingshot and Cavill Avenue are also within 3 miles (5 km).

What's nearby

  • Gold Coast Convention and Exhibition Centre - 7 min walk
  • The Star Gold Coast - 7 min walk
  • Pacific Fair Shopping Centre - 9 min walk
  • Slingshot - 5 min drive
  • Cavill Avenue - 5 min drive

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • Garden Kitchen & Bar - 1 min walk
  • Nineteen at the Star - 6 min walk
  • Harvest Buffet - 12 min walk
  • Outback Steakhouse - 10 min walk
  • Valentinos - 6 min walk

About this property

The Star Grand at The Star Gold Coast

5-star luxury hotel near Pacific Fair Shopping Centre, connected to the convention center
The Star Grand at The Star Gold Coast offers its guests 2 spa tubs, an outdoor pool, and a fitness center. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

  • 1 building
  • 592 guestrooms or units
  • 21 levels
  • 8 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • 17513 sq ft of conference space
  • 1627 sq m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

How close is The Star Grand at The Star Gold Coast to the airport?

The Star Grand at The Star Gold Coast is 17.9 mi (33-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

How much does it cost to stay at The Star Grand at The Star Gold Coast?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on Apr 29, 2024 start from $142.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Star Grand at The Star Gold Coast have an airport shuttle?

Airport shuttle services are not available at The Star Grand at The Star Gold Coast.

How close is The Star Grand at The Star Gold Coast to the beach?

This hotel is a short 12-minute walk from Kurrawa Beach and 14-minute walk from Broadbeach Beach. Don't forget your sunscreen!

Does The Star Grand at The Star Gold Coast offer free breakfast?

Free breakfast isn’t provided at The Star Grand at The Star Gold Coast, but buffet breakfast is offered for a fee of AUD 39.90 for adults and AUD 19.90 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at The Star Grand at The Star Gold Coast?

No, there is no casino at this hotel, but The Star Gold Coast (7-min walk) is nearby.

What time is check-in at The Star Grand at The Star Gold Coast?

Check-in begins at 3:00 PM.

Is there free parking at The Star Grand at The Star Gold Coast?

Free parking is not available at this hotel. Self parking is available for AUD 20 per night.

Does The Star Grand at The Star Gold Coast have a pool?

The Star Grand at The Star Gold Coast features an outdoor pool. Guests can enjoy pool access from 6 AM to 9 PM.

Does The Star Grand at The Star Gold Coast have a restaurant?

There are 8 onsite restaurants, offering options like Italian cuisine, pool views, and brunch.

Does The Star Grand at The Star Gold Coast have a spa?

There are no spa services available at this hotel.

How close is The Star Grand at The Star Gold Coast to downtown Gold Coast?

The Star Grand at The Star Gold Coast is 1 mi away from Gold Coast.

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 586 out of 1067 reviews" "
Rating 8 - Good. 255 out of 1067 reviews" "
Rating 6 - Okay. 116 out of 1067 reviews" "
Rating 4 - Poor. 59 out of 1067 reviews" "
Rating 2 - Terrible. 51 out of 1067 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Stayed 2 nights in Jan 2024

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and top class.
Stayed 4 nights in Jan 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
the property is very busy and even as a guest could not get dining at reasonable times.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jared

Stayed 1 night in Jan 2024

8/10 Good

Shem

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in experience was extremely slow. We were waiting up to 30 minutes before someone would assist us. Multiple staff walking around but no one attended to us or even gave a courteous ‘I won’t be a moment’.
Stayed 1 night in Jan 2024

10/10 Excellent

Mrs christine

Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful place to stay with easy access to shops/other dining/beach/pool area
Stayed 3 nights in Jan 2024

10/10 Excellent

Christian

Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Stayed 1 night in Jan 2024

4/10 Poor

Sanaz

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine but wouldn’t rush back
The executive king room was spacious & comfortable but not cleaned well enough - there was a lot of hair throughout the room when we arrived, the carpets needed a better vacuum. A nice perk was having access to the exec lounge for drinks & nibbles in the evenings. The pool was extremely busy - not enough lounge chairs & definitely not enough shade for the amount of space around the pool. Many more umbrellas should be put out. Overall, our stay was fine but wouldn’t rush back to stay here.
Stayed 2 nights in Jan 2024