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Caribou Highlands Lodge

2.5-star property
371 Ski Hill Road, Lutsen, MN 1-855-201-7819
4.3 out of 5
Excellent!
See all 9 travelocity Reviews

"I liked the resort feel to the stay, music at Moguls, location, and mtn views. Great view but, the windows in the room were filthy. I cleaned the insi ... " More

By a verified traveler on Tue 21 Sep 2021

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Hotel Description

Ski-in/ski-out hotel near Lutsen Mountains

Near the slopes

With a stay at this Lutsen hotel, you'll be well placed to visit Lutsen Mountains and Superior National Forest, both within half a mile (1 km). North Shore Winery and Superior National Golf Course are also within 2 miles (3 km).

Ski-in/ski-out access

Ski-in/ski-out access and an indoor pool are featured at this hotel. Take advantage of ski storage on site, and enjoy downhill skiing and cross-country skiing. Enjoy a meal from the restaurant and perks like free WiFi.

Alpine Condo

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Nordic Whirlpool Condo

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Nordic Studio Condo

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Lodge Room Mountain View Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Townhome, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Executive Townhome

Bed Count 4 Queen Beds Maximum Occupancy 12 Max

Caribou Highlands Lodge ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Caribou Highlands Lodge

Everyone (2) Couples (4) Family (1)
3 out of 5
I liked the resort feel to the stay, music at Moguls, location, and mtn views. Great view but, the windows in the room were filthy. I cleaned the inside of the window myself. The mini fridge didn't cool well nor did the AC unit in the room. The hallways had a bad order. Not sure if the smell was from Moguls restaurant that was attached or not. After a long day of hiking great use of the hot tub, however the stone siding in the tub cut my foot.

Posted by on Sep 21, 2021

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Comment from Hotel Management

Oct 24, 2021 by Michele Scudieri, Front Desk Manager

We appreciate your time in sharing your review!

5 out of 5
The only complante I have is the restaurant was closed all but one day.

Posted by on Aug 20, 2021

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5 out of 5
Hotel location is very scenic being up in the mountains which was cool. It was very convenient to have a good restaurant in the hotel and the complementary s’mores packets and popcorn was a fun addition. My only thing was the room I rented was the Northwoods view which didn’t have pics online of view and I found out why it’s cause the view was of the parking lot not the northwoods. I would stay there again in the future, but definitely pick the Mountain View instead and recommend others to do the same.

Posted by , from Crystal, Mn on Oct 25, 2020

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3 out of 5
The Nordic condo we stayed in could use some renovation. The wallpaper in the room was old and coming loose in places. The bathroom was tiny and the bathroom fan rattled and was loud. There is no elevator and the outdoor one story climb up on metal grated stairs was precarious. We chose the condo instead of a standard room because the condo had a wood burning fireplace - which didn't disappoint!

Posted by on Oct 20, 2019

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5 out of 5
The outdoor pool was nice very scenic area room did not have mountain view

Posted by on Jun 21, 2019

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5 out of 5

Posted by on Dec 29, 2018

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5 out of 5

Enjoyable stay in Lutsen!

We have never stayed here before so weren't sure what to except. Upon checking in, we were told we got a free upgrade, exciting! The staff were friendly and informative (the place is pretty huge) and even want down to the kitchen to see if we could still get a pizza for dinner (we checked in after 9pm and were all starving and the restaurant closed at 9). The hallways and buildings seemed pretty dingy and we weren't sure what our room would be like as we approached. Opening the door, we were all ecstatic and blown away. I loved the cozy cabin interior and was thrilled to find a full kitchen and fire place! The kids loved the beds in the loft area and that they had bunk beds. We all enjoyed playing Monopoly as one of the games that were stashed in the cupboard as well. We were blown away! I was impressed with the daily activities (we went and made s'mores at the camp fire one night that the lodge provided and got a couple family DVD's to watch from the library) and would definitely stay here again.

Posted by on Aug 23, 2016

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4 out of 5

Fabulous view and great accomodations.

Pros: Close restaurants, Free Internet, Quiet, minutes from grand marais - cute little town exp, excellent hiking, manager at ch very friendly
Cons: wish for daily cleaning of room
First time staying at CH, and we loved it. Stayed in a 2 bdr TH with a deck and a great view of the mountains and forests. Lovely! The kitchen was well equipped, bedrooms were clean and beds were comfortable. We had a pet friendly unit which was wonderful and they gave our pup a pet bag of goodies upon check in. We took advantage of the free canoeing and the guide was very accomodating and scenery was lovely. Also took the Gondola up to Moose Mountain and hiked (long and rugged) down (with lots of uphil as wel). Would do it again. The view from the top is spectacular!! Just wish places would offer housekeeping in the TH, but I requested clean towels and they delivered them to our door, we would go back!!

Posted by , from st paul mn on Sep 4, 2012

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4 out of 5

Great Lodge terrible restaurant

Very nice Lodge however, the restaurant is a joke. The restaurant service-if you get any is verry poor. When talking to the restaurant manager he could care less that we were dissapointed in his restaurant. We were not the only family that complained about the restaurant. At the outdoor fire rings every family had a horror story about the restaurant. That being said there really are no restaurant options unless you are willing to drive 20 miles to Grand Marais which we did. In G. M. there were alot of options with great food. My Sisters Place great casual dining. The staff at the Lodge was friendly and helpful. We will go back to the Lodge however we will bring more food from home to avoid the Lodge restaurant.

Posted by on Aug 9, 2009

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About the Caribou Highlands Lodge

Location 371 Ski Hill Road, Lutsen, MN 55612

Property Features

Have fun with onsite winter activities, including downhill skiing and cross-country skiing. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. WiFi is free in public spaces. This ski hotel also offers ski storage, a complimentary children's club, and a fitness center. Smoking is allowed in designated areas at this Lutsen hotel.

  • 149 guestrooms or units
  • Kid's club (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Caribou Highlands Lodge offers 149 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hair dryer available
  • Toiletries (free)
  • Air conditioning
  • Connecting rooms available

Food & Drink

Moguls Grille & Tap Room - This family restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Canoe on site
  • Mountain biking nearby
  • Fishing nearby
  • Playground on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing on site
  • Sailing nearby
  • Downhill skiing on site

Hotel Policies

Check-in

  • Check-in time starts at 4:30 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35.00 per accommodation, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 10 percent of room rate

The resort fee includes:

  • Pool access
  • Spa access
  • Spa tub access
  • Fitness center access
  • Ski storage
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Concierge service
  • Self parking
  • Lending library access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caribou Highlands
  • Caribou Highlands Lodge
  • Caribou Highlands Lodge Lutsen
  • Caribou Highlands Lutsen
  • Caribou Lodge
  • Caribou Highlands Hotel Lutsen
  • Caribou Highlands Resort
  • Caribou Highlands Resort
  • Caribou Highlands Lodge Hotel
  • Caribou Highlands Hotel Lutsen
  • Caribou Highlands Lodge Lutsen
  • Caribou Highlands Lodge Hotel Lutsen

You should know

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.