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"All staff were professional and friendly. Hotel was very clean - all areas. Breakfast selections were good and varied. Hotel near shopping, restaur ... " More

By a verified traveler on Sun 13 Feb 2022

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Hotel Description

Enjoy the indoor pool at this Grand Rapids hotel

Close to airport

Within 2 miles (3 km) of this Grand Rapids hotel, you'll find Patterson Ice Center and MSA Fieldhouse. Centerpointe Mall and Orbit Room are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$101* Per night/room Apr 3 - Apr 4

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Study)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Grand Rapids-Airport 28th St ratings based on 30 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Grand Rapids-Airport 28th St

Everyone (18) Couples (4) Family (8)
4 out of 5

Posted by on Aug 13, 2023

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5 out of 5

Posted by , from st clair shores on Jul 23, 2023

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Comment from Hotel Management

Aug 10, 2023 by April, GM

Thanks so much for taking the time to give us such a great review, we appreciate you!!

2 out of 5
My room flooded and I had to pack up and move to another room which was difficult to do with a baby. The pool was closed, the bathroom in the lobby was closed, the ceiling in the breakfast room was leaking. Not worth what I paid to stay. No discount was offered for the hassle I had to deal with.

Posted by on Jun 19, 2023

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2 out of 5

Posted by on Mar 25, 2022

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4 out of 5
It was okay

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 8, 2022 by Hotel Management

Thank you for your review!

5 out of 5

Posted by on Feb 22, 2022

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3 out of 5
All staff were professional and friendly. Hotel was very clean - all areas. Breakfast selections were good and varied. Hotel near shopping, restaurants and interstate. Sitting area (couch, chair) furniture was stained, had cigarette burns and was generally very run down and saggy. I wouldn’t even sit in it. There was no hot water in the shower. Missing facial tissue in room.

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 14, 2022 by Hotel Management

Hello Diana, Thank you for taking the time to leave a review and bring these items to our attention. Your feedback has been shared with the appropriate departments so that it can be addressed. We apologize about the issues you experienced and we are working to correct them.

4 out of 5
Nice room lady at desk was very friendly

Posted by on Dec 4, 2021

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Comment from Hotel Management

Dec 6, 2021 by Hotel Management

Hi James, I am glad you had a great stay! :) I hope you have a great week!

2 out of 5
There is no hot water in the tub/shower!!!!

Posted by , from NEW ERA on Nov 21, 2021

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Comment from Hotel Management

Nov 22, 2021 by Hotel Management

Hello John, We apologize about the experience you had during your recent visit. Your concern has been immediately shared with our maintenance team so that it can be addressed. Thank you for your important feedback. We can't improve if we don't hear about these experiences. Have a great week!

3 out of 5
Hot tub was filthy. The rest of the hotel was fine

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 20, 2021 by Tabitha

Thank you for your important feedback. We have addressed the hot tub and appreciate you letting us know that it needed attention.

About the Hampton Inn & Suites Grand Rapids-Airport 28th St

Location 5200 28th St Se, Grand Rapids, MI 49512

Property Features

Hampton Inn & Suites Grand Rapids-Airport 28th St offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. A roundtrip airport shuttle is free during limited hours. The business-friendly Hampton Inn & Suites Grand Rapids-Airport 28th St also features coffee/tea in a common area, express check-out, and an elevator. Free self parking is available. This Grand Rapids hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Grand Rapids-Airport 28th St offers 98 accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn 28th Hotel Grand Rapids Airport Street
  • Hampton Inn Grand Rapids Airport 28th Street
  • Hampton Inn Grand Rapids-Airport 28th St Hotel Grand Rapids
  • Hampton Inn Grand Rapids-Airport 28th St Hotel
  • Hampton Inn Grand Rapids-Airport 28th St Grand Rapids
  • Hampton Inn Grand Rapids-Airport 28th St
  • Hampton Inn Suites Grand Rapids Airport 28th Street
  • Hampton Inn Rapids 28th St
  • Hampton Inn & Suites Grand Rapids-Airport 28th St Hotel
  • Hampton Inn & Suites Grand Rapids-Airport 28th St Grand Rapids

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.