"The resort was very clean and the rooms were great to stay in. The guest services were outstanding. The restaurant was ok at best. Service was very sl ... " More
Beachside getaway
You'll be steps from Splash Island Water Park Saint Lucia and a 5-minute walk from Windward Islands. Also, Reduit Beach is within half a mile (1 km) and Baywalk Shopping Mall is within 2 miles (3 km).
Poolside dining
This smoke-free hotel features free water park access, a full-service spa, and 2 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and a children's pool, and in-room childcare is an added bonus.
Feb 6, 2022 by Cindie
Thank you for taking time out to post this review. We are happy to hear that you had a great time and you enjoyed the facilities. Thank you so much for choosing us and look forward to seeing you again.
Jun 29, 2021 by Cindie
we are excited to hear that you hard a great time and enjoyed the food and drinks. Thank you again for choosing us and look forward to your return
Jun 15, 2021 by Cindie
Thank you for coming. We are delighted to hear you loved everything :)
Nov 1, 2020 by Cindie
Jamie thank you for writing this review. We are happy that you liked the beautiful beach view from your room. The feedback on the damp smell in the room is appreciated and we will ensure that another client does not have the same experience. Thank you for coming and we look forward to seeing you again.
Feb 9, 2020 by Guest Services
Thank you for writing a review. We do appreciate the feedback. Thank you for choosing us and we look forward to serving you again .
Jan 3, 2020 by Cindie
Thank you for sharing your experience with us. We apologize for the unsatisfactory experience with our food and beverage service. Management will review with an aim to improve on the service in that area so that our other guest can have a better experience. Thank you again for choosing us and we look forward to welcoming you back soon.
Dec 5, 2019 by Guest Serv
Thank for you leaving us such a warm review. We work very hard to ensure a safe as well as comfortable environment. We are pleased that you had an overall great stay with us and we're happy that you enjoyed the complimentary shuttle service. We appreciate your feedback and look forward to your return.
Dec 5, 2019 by Guest Services
Thank you for rating your stay with us. We hope that you visit us again.
All-inclusive room rates at Bay Gardens Beach Resort and Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Not included
Some rates at Bay Gardens Beach Resort and Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bay Gardens Beach Resort and Spa like a complimentary water park and a children's club. A free manager's reception is offered on select days. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial hotel also offers an outdoor pool, a children's pool, and a spa tub. Self parking is free. This 4-star Gros Islet hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Bay Gardens Beach Resort and Spa offers 75 air-conditioned accommodations with safes and slippers. Rooms open to balconies or patios. Beds feature premium bedding. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Gros Islet hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
The hotel hosts a free manager's reception on select days.
Hi Tide Restaurant - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Seagrapes Beach Bar - This beachfront restaurant specializes in Caribbean cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
La Mer Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a spa tub.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This property offers health screenings for COVID-19 onsite for a surcharge.
Bay Gardens Beach Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.