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4.1 out of 5

"This resort was great! The food was good, there were so many different things going on and the excursions they offer were so much fun. But what really ... " More

By a verified traveler on Wed 17 Aug 2022

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Hotel Description

All-inclusive beachfront property with 5 outdoor pools

Beachfront retreat

Within a 15-minute walk of the property, you'll find Windward Islands and Sandy Beach. Maria Islands Nature Reserve and Mankote Mangrove are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the lazy river, free kid's club, and children's pool.

Splash Deluxe Oceanview - Family Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Harmony Deluxe Ocean view - Adult Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Harmony Junior Suite Ocean view - Adult Only

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harmony Premium Oceanview - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Splash Deluxe Garden view - Family Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Harmony Deluxe Garden view - Adult Only

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Coconut Bay Beach Resort & Spa All Inclusive ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coconut Bay Beach Resort & Spa All Inclusive

Everyone (12) Couples (7) Family (5)
5 out of 5
This resort was great! The food was good, there were so many different things going on and the excursions they offer were so much fun. But what really made our stay memorable was the staff. Everyone was so nice! From the front desk, to the bartenders, to the servers to the drivers, it really was a pleasant experience staying here. The other really great thing is that they offer airport transportation and everything is so well organized. The only downside was that there was a lot of seaweed on the beach when we went but we knew that going into it so it wasn't a surprise. We just stayed in the (amazing) pools. Definitely will be staying here again!

Posted by on Aug 17, 2022

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1 out of 5
The pictures of the resort are not accurate. The place needs a serious remodel. The bathroom in the room is gross to the point that smells like a public restroom and is dirty. Please stay away. I usually don’t comment or complain but the other negative reviews are all true. It’s just a waste of money never ever going back.

Posted by on Jun 4, 2022

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1 out of 5
Bad choice Bad food Bad WiFi Nice people Beach ad see weed everywhere

Posted by on May 28, 2022

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4 out of 5

Posted by on Jul 18, 2021

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5 out of 5
We had a blast at Coconut Bay! It’s not a five star property but had five star service! Our room was always clean and we were always greeted with great attitudes and helpful service! Our favorite staff members were Julia at the front counter, Michi at the excursion desk, and Dona at the lobby bar!

Posted by on Jun 8, 2021

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4 out of 5
I like the view . I like there were more then one pool an Jacuzzi. Wasn’t very happy with some of the staff I felt they could have been more Pleasant .

Posted by on May 13, 2021

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5 out of 5
Location good. Food was terrible and needed more variety and taste

Posted by on Mar 16, 2020

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5 out of 5
Our entire vacation was incredible. The resort and the food were impeccable. The staff was on another level, they all made us feel so well cared for. Kenny welcomed us every morning with a bright smile and made us feel like we were family. He took care of every one of our needs. The concierge team was also something to brag about, Dahlia made sure that my fiancé’s 30th birthday was perfect and Natasha and Dwayne took care of us always at the bar serving up the finest cocktails and wonderful conversation. I recommend this hotel to all for the most relaxing week of vacation in pure paradise!

Posted by on Jan 10, 2020

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5 out of 5
The property was clean and had a lot to offer. It could use some updating here and there, but overall it was beautiful, and I would definitely stay here again. The staff, food, and drinks were phenomenal!

Posted by on Dec 22, 2019

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5 out of 5
Friendly staff, great service. We had a wonderful time and will definitely visit again.

Posted by on Dec 15, 2019

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About the Coconut Bay Beach Resort & Spa All Inclusive

Location Eau Piquant, Vieux Fort,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included in your stay.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Paintball
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Pilates
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Windsurfing
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Paintball included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Windsurfing not included
  • Pilates classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • All meals included
  • Tennis lessons included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included
  • Snorkeling included

Property Features

Coconut Bay Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Coconut Bay Beach Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4-star Vieux Fort property.

  • 250 guestrooms or units
  • 4 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Coconut Bay Beach Resort & Spa All Inclusive offers 250 accommodations with free minibar items and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Vieux Fort property provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Coconut Walk Marketplace - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Silk - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Calabash - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required. Open daily.

Trattoria - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

The Jerk Tree House - This poolside restaurant specializes in Caribbean cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nearby Activities

4 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Safari nearby
  • Surfing/bodyboarding on site
  • Horse riding/rental on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Hot springs nearby
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby

Spa Services

Sanctuary Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 5 and up.

Coconut Bay Beach Resort & Spa All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 5 and up. Free antigen/rapid COVID-19 testing is available on site.

  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Minimum age for negative COVID-19 test result requirement: 5
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Free onsite COVID-19 testing (Antigen/Rapid) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coconut Bay All Inclusive
  • Coconut Bay Beach Resort
  • Coconut Bay Beach All Inclusive Vieux Fort
  • Coconut Bay Beach Resort All Inclusive Vieux Fort
  • Coconut Bay Beach Vieux Fort
  • Coconut Bay Beach
  • Coconut Bay Resort St Lucia
  • Coconut St Lucia
  • St Lucia Coconut Bay Resort
  • Resort Coconut Bay
  • Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort
  • Coconut Bay Resort All Inclusive
  • Spa Coconut Bay
  • Coconut Bay Beach Resort St Lucia
  • Coconut Bay Resort Spa St Lucia
  • Coconut & Inclusive Inclusive
  • Coconut Bay Beach Resort & Spa All Inclusive Vieux Fort

You should know

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.