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Hakone Kowakien TEN-YU

4.5 star property
4.5-star luxury ryokan near Okada Museum of Art

Choose dates to view prices

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Reception
In-room safe, blackout drapes, cribs/infant beds, free WiFi
In-room dining
Lobby lounge
Reviews
9.4

Exceptional

Popular amenities

  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Popular LocationOkada Museum of Art3 min walk
  • Popular LocationHakone Kowakien Yunessun3 min walk
  • Popular LocationHakone Open Air Museum16 min walk
  • AirportTokyo (HND-Haneda)83 min drive

Room options

View all photos for Gorgeous Kaiseki Taste of Abalone and Lobster Dinner at 8pm& Japanese/Western Buffet Breakfast

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Gorgeous Kaiseki Taste of Abalone and Lobster Dinner at 8pm& Japanese/Western Buffet Breakfast

10/10 Exceptional
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm - 8pm& Japanese/Western Buffet Breakfast

Shabu-shabu with Crab&Beef Dinner at 7pm - 8pm& Japanese/Western Buffet Breakfast | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm - 8pm& Japanese/Western Buffet Breakfast

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)

Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)

9.1/10 Wonderful
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Room with Open Air Bath with Buffet Dinner at 7:30pm, Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open Air Bath with Buffet Dinner at 7:30pm, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Room with OpenAir Bath with Teppan Yaki Dinner(starts at 5-6pm) , Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with OpenAir Bath with Teppan Yaki Dinner(starts at 5-6pm) , Non Smoking

10/10 Exceptional
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Room with Open Air Bath with Buffet Dinner at 5pm, Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open Air Bath with Buffet Dinner at 5pm, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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Room
Hyatt Regency Hakone Resort and Spa
Hot Tub
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (779)
The price is $290
per night
$368 total
includes taxes & fees
Jun 5 - Jun 6
Hyatt Regency Hakone Resort and Spa

About the neighborhood

Hakone

Hakone retreat .Your stay at this ryokan will put you steps from Hakone Kowakien Yunessun and a 5-minute walk from Okada Museum of Art. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 miles (3 km).

What's nearby

  • Okada Museum of Art - 3 min walk
  • Hakone Kowakien Yunessun - 3 min walk
  • Hakone Open Air Museum - 16 min walk
  • Lake Ashi - 9 min drive
  • Hakone Shrine - 9 min drive

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • The Hakone Open-Air Museum Café - 2 min drive
  • GORA BREWERY & GRILL - 3 min drive
  • 手打ちそば金春 - 12 min walk
  • ラウンジ花影 - 3 min drive
  • 箱根飲茶楼 - 16 min walk

About this property

Hakone Kowakien TEN-YU

4.5-star luxury ryokan near Okada Museum of Art
Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

  • 150 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien TEN-YU offers 150 accommodations with safes and complimentary bottled water. LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • Highchair
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 3300.0 per stay.

Property payment types

Important information

Fees

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.
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We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

How close is Hakone Kowakien TEN-YU to the airport?

Hakone Kowakien TEN-YU is 59.1 mi (84-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on May 27, 2024 start from $299.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hakone Kowakien TEN-YU have an airport shuttle?

Airport shuttle services are not available at Hakone Kowakien TEN-YU.

How close is Hakone Kowakien TEN-YU to the beach?

This ryokan is 18 mi (48-min drive) from Atami Sun Beach and 16.3 mi (44-min drive) from Yugawara Beach. Don't forget your sunscreen!

Does Hakone Kowakien TEN-YU offer free breakfast?

Hakone Kowakien TEN-YU does not offer free breakfast.

Is there a casino at Hakone Kowakien TEN-YU?

No, there is no casino at this ryokan.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

Is there free parking at Hakone Kowakien TEN-YU?

This ryokan offers free self parking.

Does Hakone Kowakien TEN-YU have a pool?

Hakone Kowakien TEN-YU does not have a pool.

Does Hakone Kowakien TEN-YU have a restaurant?

Yes, there is a restaurant on site.

Does Hakone Kowakien TEN-YU have a spa?

This ryokan doesn't have a spa, but it does offer aromatherapy, body treatments, and facials.

How close is Hakone Kowakien TEN-YU to downtown Hakone?

Hakone Kowakien TEN-YU is 0.9 mi away from Hakone.

Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 784 out of 1004 reviews" "
Rating 8 - Good. 156 out of 1004 reviews" "
Rating 6 - Okay. 36 out of 1004 reviews" "
Rating 4 - Poor. 15 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

sze lok

Stayed 1 night in Feb 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Will totally recommend to others
Stayed 1 night in Feb 2024

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Alissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were two unique Ossens on the property and each day the resort switched access between men and women so that we were able to experience both during our stay. The Japanese robes, pajamas, and sandals provided were very comfortable and added to the relaxing environment. Afternoon live music in the lobby along with snacks was enjoyable. The buffet breakfast with dozens of options was a wonderful standout…absolutely delicious.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hongxu

Stayed 1 night in Feb 2024

8/10 Good

Tiffany

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Anastasia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and clean and serene. The shuttle from the train station was convenient. The private bath in our room was sublime and we used it a lot. Gorgeous views from the public baths. The tappan Yaki restaurant was EXCELLENT from service to presentation to taste!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean rooms. Dinner kaiseki was fantastic and the onsens and foot bath were excellent. Staff were also very friendly and kind. Too bad were not staying another night
Stayed 1 night in Jan 2024

10/10 Excellent

Man Lin Linda

Stayed 1 night in Jan 2024

10/10 Excellent

Caitlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property so beautiful, great english and a western breakfast as well as vegan option for Kaiseki dinner!! Totally Fab!
Stayed 1 night in Jan 2024