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Grand Mercure Allegra Hervey Bay

4.5 star property
4.5-star beach aparthotel with outdoor pool

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Photo gallery for Grand Mercure Allegra Hervey Bay

Exterior
Front of property - evening/night
Rooftop Ocean View Executive Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing
Rooftop Ocean View Executive Apartment | Living area | Flat-screen TV
Rooftop Ocean View Executive Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • KitchenKitchenKitchen
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • WasherWasherWasher

Check out the area

Map
468 The Esplanade, Reception: 70 Cypress St, Torquay, QLD, 4655
  • Popular LocationEsplanade1 min drive
  • Popular LocationUrangan Pier3 min drive
  • Popular LocationGreat Sandy Straits Marina6 min drive
  • AirportHervey Bay, QLD (HVB)8 min drive

Room options

View all photos for Two Bedroom Cypress View

2 bedrooms, minibar, laptop workspace, soundproofing

Two Bedroom Cypress View

  • 1292 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Cypress View

Terrace/patio

One Bedroom Cypress View

  • 1184 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms (Courtyard Spa)

  • 1830 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment

Full-size fridge, microwave, oven, stovetop

2 Bedroom Apartment

  • 1313 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms Swim-up

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 2 Bedrooms Swim-up

  • 1615 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 1 Bedrooms (Courtyard Spa)

  • 1722 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

2 bedroom Rooftop Spa Apartment

  • 1507 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

2 Bedroom Pool View Apartment

  • 1313 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

2 Bedroom Queen / Double Apartment

  • 1313 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 1 Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

1 Bedroom Apartment

  • 1184 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

Rooftop Ocean View Executive Apartment

  • 1313 sq ft
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

2 Bedroom K/Q Oceanview Executive

  • 1313 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

One Bedroom Apartment

  • 1184 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, Ocean View

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms, Ocean View

  • 2153 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom apartment

2 bedrooms, minibar, laptop workspace, soundproofing

3 Bedroom apartment

  • 1399 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

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About the neighborhood

Hervey Bay

Seaside stay .Your stay at this Torquay aparthotel places you within 2 miles (3 km) of Shelly Beach and Esplanade. Urangan Central Shopping Centre and Urangan Pier are also within 2 miles (3 km).
View more Aparthotels in Hervey BayOpens in a new window

What's nearby

  • Shelly Beach - 18 min walk
  • Esplanade - 1 min drive
  • Urangan Pier - 3 min drive
  • Hervey Bay Botanic Garden - 4 min drive
  • Great Sandy Straits Marina - 6 min drive

Getting around

  • Hervey Bay, QLD (HVB) - 8 min drive

Restaurants

  • McDonald's - 4 min drive
  • Kondari Pub - 3 min drive
  • Crafty Cargo - 15 min walk
  • The Great Australian Ice Creamery - 2 min drive
  • Maddigan's Seafood - 2 min drive

About this property

Entire place

Grand Mercure Allegra Hervey Bay

4.5-star beach aparthotel with outdoor pool
Grand Mercure Allegra Hervey Bay offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Public spaces have free WiFi. Event space at this aparthotel measures 215 square feet (20 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Grand Mercure Allegra Hervey Bay. Self parking is free.

This 4.5-star Hervey Bay aparthotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
Grand Mercure Allegra Hervey Bay offers 24 accommodations with washers/dryers and minibars. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Hervey Bay aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table
  • Minibar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • 215 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 24-hour gym on site
  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 24 units
  • Bicycle rentals
  • Built in 2007
  • Electric car charging station
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
The check-in location differs from the property location; to check in, go to 70 Cypress St
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Allegra
Grand Mercure Allegra Hotel
Grand Mercure Allegra Hotel Torquay
Grand Mercure Allegra Torquay
Allegra Hervey Bay Apartment
Allegra Hervey Bay
Mercure Allegra Hervey Torquay
Grand Mercure Allegra Hervey Bay Torquay
Grand Mercure Allegra Hervey Bay Aparthotel
Grand Mercure Allegra Hervey Bay Aparthotel Torquay

Frequently asked questions

How close is Grand Mercure Allegra Hervey Bay to the airport?

Grand Mercure Allegra Hervey Bay is 4 mi (8-min drive) away from the Hervey Bay, QLD (HVB) airport, the closest popular airport to the property.

Does Grand Mercure Allegra Hervey Bay have an airport shuttle?

Airport shuttle services are not available at Grand Mercure Allegra Hervey Bay.

How close is Grand Mercure Allegra Hervey Bay to the beach?

This aparthotel is 0.1 mi (1-min drive) from Shelly Beach and 3.9 mi (8-min drive) from Gables Point Beach. Don't forget your sunscreen!

Does Grand Mercure Allegra Hervey Bay offer free breakfast?

Grand Mercure Allegra Hervey Bay does not offer free breakfast.

Is there a casino at Grand Mercure Allegra Hervey Bay?

No, there is no casino at this aparthotel.

What time is check-in at Grand Mercure Allegra Hervey Bay?

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM.

Is there free parking at Grand Mercure Allegra Hervey Bay?

This aparthotel offers free self parking.

Does Grand Mercure Allegra Hervey Bay have a pool?

Grand Mercure Allegra Hervey Bay features an outdoor pool.

Does Grand Mercure Allegra Hervey Bay have a spa?

There are no spa services available at this aparthotel.

How close is Grand Mercure Allegra Hervey Bay to downtown Hervey Bay?

Grand Mercure Allegra Hervey Bay is 7 mi away from Hervey Bay.

Grand Mercure Allegra Hervey Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 364 out of 528 reviews" "
Rating 8 - Good. 132 out of 528 reviews" "
Rating 6 - Okay. 24 out of 528 reviews" "
Rating 4 - Poor. 8 out of 528 reviews" "
Rating 2 - Terrible. 0 out of 528 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon, Maudsland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very comfortable clean and modern.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alister

Liked: Cleanliness, room comfort
Little slice of paradise.
Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the swim up room. Loved it. Wanted to stay longer.
Stayed 5 nights in Jan 2024

8/10 Good

Jayakumar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious clean and modern property.
Stayed 3 nights in Nov 2023

10/10 Excellent

Vivian, Gladstone

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Heated Pool Fantastic staff very welcoming made check in and check out easy
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
A regrettable stay
Small but numerous issues that compounded into a somewhat unpleasant stay. All dishes were filthy (intent of the stay in a apartment room was to be able to cook but that was immediately out of the question), the bathtub surface was peeling and chipped and unusable (part of the reason for booking the room was to use the bathtub), the handle for the shower mixer was broken off, the shower floor was dirty, an air conditioning inspection had been scheduled during our stay and the final insult was room service bursting into the room un announced in the morning. The staff were all lovely and understanding, the above issues were all mentioned to staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nitisha

Traveled with family
Liked: Cleanliness, room comfort
Excellent
Very plesant stay, close to the beach and everything. The court yard spa was good. Generous sized apartments and well equiped. Children had a good holiday.
Stayed 4 nights in Oct 2023

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thanks for a great stay
Stayed 5 nights in Sep 2023

10/10 Excellent

Duncan

Stayed 2 nights in Sep 2023