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4.4 out of 5

"I absolutely loved the kitchenette that was in our room and also the table space. The pool area was great! Definitely would book there again. " More

By a verified traveler on Mon 14 Jun 2021

Hotel Description

Hotel near Hot Springs National Park in Hot Springs

Near the airport

Within 3 miles (5 km) of this hotel, you'll find Oaklawn Racing & Gaming and Hot Springs National Park. Hot Springs Convention Center and Bathhouse Row are also within 3 miles (5 km).

24-hour fitness

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Free self parking, a snack bar/deli, and a grocery/convenience store are also offered.

Free wired Internet, kitchenettes

The 95 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. LED TVs come with satellite channels, and other amenities include free wired Internet and pillowtop beds. Housekeeping is available on request.

Studio Suite, 1 Queen Bed, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Jun 29 - Jun 30

Studio Suite, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (1 Queen)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking (1 King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Smoking (1 King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Candlewood Suites Hot Springs, an IHG Hotel ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Candlewood Suites Hot Springs, an IHG Hotel

Everyone (6) Couples (2) Family (4)
5 out of 5
I absolutely loved the kitchenette that was in our room and also the table space. The pool area was great! Definitely would book there again.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by CWS Team Member

Dear Anonymous, Thank you for taking the time to tell us about your experience at Candlewood Suites HOT SPRINGS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites, and we look forward to seeing you again.

4 out of 5
Good place to stay staff good service But parking is narrow

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 15, 2021 by Candlewood Suites

Thank you for your feedback!

5 out of 5

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 15, 2021 by Candlewood Suites

Thank you for your rating!

5 out of 5
Candlewood allowed us to check-in an hour early. The front desk staff was friendly and very courteous. We had two rooms and only had an issue with one set of room keys not being programmed. But that issue was quickly fixed at the front desk. Everything was clean in both rooms. The in my opinion the pillows were the best thing ever! They also did a great job at making us feel safe during this COVID-19 situation. I would highly recommend staying her.

Posted by , from Little Rock, AR on Jun 27, 2020

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Comment from Hotel Management

Jun 30, 2020 by Candlewood Suites

We are so very pleased to know that you enjoyed your stay with us and that when you had an issue with your keys the staff handled that right away for you! Thank you so much for your feedback.

4 out of 5
Rooms were clean, everything was nice, people we also friendly.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by Hotel Staff

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Clean room. Friendly staff..Enjoyed my stay! The parking was nice! Just enjoyed everything!

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 4, 2019 by Hotel Staff

Hi R, Thank you so much for providing your feedback. We try our best to ensure your satisfaction. We hope to see you again in the near future. Thanks

4 out of 5

Posted by on Jul 15, 2019

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Comment from Hotel Management

Sep 3, 2019 by Hotel Staff

Thank you for your feedback!

4 out of 5
It was clean and everything worked. It was worth $89.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 4, 2019 by Amy

Hello! Thank you for staying with us at Candlewood Suites, Hot Springs. We appreciate your comments and hope to see you again very soon!

4 out of 5

Posted by on Mar 18, 2019

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5 out of 5

Posted by on Feb 17, 2019

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About the Candlewood Suites Hot Springs, an IHG Hotel

Location 3404 Central Ave, Hot Springs, AR 71913

Property Features

There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Candlewood Suites Hot Springs, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Hot Springs, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this Hot Springs hotel.

  • 95 guestrooms or units
  • 3 levels
  • Deli
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Clinton National Airport Airport (LIT) (92.2 km / 57.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Hot Springs, an IHG Hotel offers 95 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hot Springs hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Portable fan
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 45 per pet (varies based on length of stay), plus a deposit of USD 45 per stay
  • Weight limit: 80 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 45 per stay
  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood HOT SPRINGS
  • Candlewood Suites HOT
  • Candlewood Suites HOT Hotel
  • Candlewood Suites HOT Hotel SPRINGS
  • Candlewood Suites HOT SPRINGS
  • Candlewood Suites Hot Springs Hotel Hot Springs
  • Candlewood Suites Hot Springs Hotel
  • Candlewood Suites Hot Springs
  • Candlewood Suites Hot Springs, an IHG Hotel Hotel
  • Candlewood Suites Hot Springs, an IHG Hotel Hot Springs
  • Candlewood Suites Hot Springs, an IHG Hotel Hotel Hot Springs

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.