"Not enough parking, what parking was there was not well lighted. We parked in the lot for the convention center next to the Hotel. " More
City center stay
Steps from the hotel, you'll find Bank of the Ozarks Arena and Hot Springs Convention Center. Hot Springs National Park and The Five Star Dinner Theatre are also within half a mile (1 km).
Free breakfast
This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Relax with a drink at the bar/lounge and enjoy the free full breakfast.
Nov 27, 2022 by GM
Dear Arthur,Thank you for taking the time to share your review, including recommendations for improvement. Your feedback is appreciated as it allows us to enhance the guest experience. We value your business and hope to become your hotel of choice when in the area.Best,Alan SimsGeneral Manager
Apr 12, 2022 by GM
Dear Marquita, Thank you very much for taking the time to reflect on your stay with us and for sharing your experience with fellow travelers. We're happy to learn that our evening social and breakfast were the highlights of your visit. It’s great to hear that we provided you with a satisfying stay. We look forward to welcoming you back in the future. Best, Alicia Lavin General Manager
Feb 3, 2022 by GM
Dear Rickie B., Wow! Reviews just don't get any better than this one. Thank you so much for your support of our Embassy Suites and your recognition of our spectacular staff and the service they provide. We loved having you as our guest and we can't wait to welcome you back! Best, Alicia Lavin General Manager
Nov 3, 2021 by GM
Dear JENNIFER, We are happy to hear that our nice property was well suited to your travel and trip to our area. Thank you for taking the time to share your kind feedback as it helps us monitor how we are doing. Please come again soon. Best, Alicia Lavin General Manager
Sep 7, 2021 by GM
Dear Adam, We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our spacious rooms and ample breakfast. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. Best, Alicia Lavin General Manaer
Jul 20, 2021 by GM
Dear Anonymous, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our team to foster improvements. For this reason, we hope to host you again. Sincerely, Alicia Lavin General Manager
Jul 5, 2021 by GM
Dear Anonymous, I am glad that you had a great experience at our hotel and that Brittany made such a lasting impression during your visit. I will pass your comments along to the entire staff to remind them that everyone of us has the chance to help make someone's day brighter. Thank you for staying with us. Best, Alicia Lavin General Manager
Embassy Suites by Hilton Hot Springs Hotel & Spa offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Spa services, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton Hot Springs Hotel & Spa. Parking is available for a fee. This 3.5-star Hot Springs hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby
Embassy Suites by Hilton Hot Springs Hotel & Spa offers 246 accommodations with MP3 docking stations and laptop-compatible safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hot Springs hotel provides wireless Internet access for a surcharge. 37-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.
Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant serves breakfast only.
Bistro 400 - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.