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4.2 out of 5

"Great time there I will come back next year and years to come " More

By a verified traveler on Mon 30 Jul 2018

Hotel Description

3.5-star spa hotel near Hot Springs National Park

City center stay

You'll be steps from Hot Springs Convention Center and a 5-minute walk from Hot Springs National Park with a stay at this well-placed hotel. Also, Bathhouse Row is within half a mile (1 km) and Magic Springs and Crystal Falls is within 3 miles (5 km).

Renovated in 2016

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Relax with a drink at the bar/lounge and enjoy free perks like cooked-to-order breakfast and free self parking.

Sofa beds, WiFi

Featuring conveniences like sofa beds and refrigerators, the 246 guestrooms also offer MP3 docks and flat-screen TVs with cable channels. WiFi, microwaves, and room service are also available.

Standard Suite Two Double and One Sofa Bed Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$117* Per night/room Dec 18 - Dec 19

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite One King and One Sofa Bed Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Hot Springs Hotel & Spa ratings based on 31 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Hot Springs Hotel & Spa

Everyone (6) Couples (2) Family (2)
5 out of 5
The staff were all helpful and friendly. Breakfast was great. The room was nice, but not as clean as expected. Lots of old hair in the shower.

Posted by , from NoLa on Dec 7, 2019

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4 out of 5
The location of the hotel was excellent. The staff was very nice. Overall I enjoyed my stay.

Posted by on Dec 2, 2019

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3 out of 5
The couch in room 532 was wore down and flat like a pancake. There is also mildew on the wall at the top on the wallpaper opposite the shower.

Posted by on Sep 15, 2019

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2 out of 5
This used to be a nice hotel with great amenities. As soon as we walked in the room, it had a musty smell that never completely went away. Maid service skipped our room and had to be called to come clean in the evening. Pictures, walls and some furniture had stains. This place needs a deep clean or just a plain remodel. The lobby looks nice and the rooms are big, but this place has gone downhill, unfortunately.

Posted by on May 27, 2019

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5 out of 5

Posted by on Apr 27, 2019

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4 out of 5

Posted by on Dec 17, 2018

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5 out of 5
We had a wonderful stay!!! Thoroughly enjoyed the complimentary breakfast as well as the manager’s reception and it’s proximity to the central avenue. Will definitely stay again!!!

Posted by , from Dallas on Nov 25, 2018

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5 out of 5
Great time there I will come back next year and years to come

Posted by on Jul 30, 2018

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4 out of 5

Nice family friendly hotel

Overall great. Rooms could use updating but everything was clean. Only bad points were smelling smoke frequently & lots of people with pets, both of which are bad for my family’s allergies. Staff was wonderful.

Posted by on Nov 26, 2017

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3 out of 5

Horrid customer service..

Let me begin with this hotel was very nice although dated. Very comfortable, clean, and amenties. With that being said as a Hilton Honors member I was not offered the free wifi. It had to be requested and my husband was questioned to if i was truly a rewards member when asked for pass code. All other guest were greeted and supplied this when they checked in when we were there except for us. When we arrived I advise I wanted to prepaid for room. Man acted as if they was never requested before. He was very rude and agitated. Then he entered my credit card information wrong and it began rejecting over and over. We drove over 4 hours for birthday weekend. My bank and myself told them numerous times the error was on their part. They had entered my expiration date incorrectly that was why it was being rejected. They were not no help at all and didnt seem to care if we stayed at their hotel or not. After my bank instructed them how to repair the problem by cancelling reservation and re entering we finally were to our room an hour later. No apology no acceptance of their mistake. Used the same credit all over Hot Springs, AR and did not have another issue all weekend. We only stayed their for fear their were no other rooms available in town. I would not recommend this hotel for anyone that is looking for a friendly staff and wanting your business. Horrible experience with this hotel.

Posted by , from bonham, tx on Oct 10, 2016

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About the Embassy Suites by Hilton Hot Springs Hotel & Spa

Location 400 Convention Blvd, Hot Springs, AR 71901

Property Features

Embassy Suites by Hilton Hot Springs Hotel & Spa offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Spa services, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton Hot Springs Hotel & Spa. Free self parking is available. A complete renovation of Embassy Suites by Hilton Hot Springs Hotel & Spa was completed in 2016.

  • 246 guestrooms or units
  • 9 levels
  • Built in 2003
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Little Rock, AR (LIT-Clinton National Airport) (88.2 km / 54.8 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Hot Springs Hotel & Spa offers 246 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.

Onsite venue - This restaurant serves breakfast only.

Bistro 400 - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 12 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hot Springs
  • Embassy Suites Hot Springs Hotel
  • Hot Springs Embassy Suites
  • Embassy Suites Hot Springs Hotel Hot Springs
  • Embassy Suites Hilton Hot Springs Hotel
  • Embassy Suites Hilton Hot Springs
  • Embassy Suites by Hilton Hot Springs Hotel & Spa Hotel
  • Embassy Suites by Hilton Hot Springs Hotel & Spa Hot Springs

You should know

  • Pool access available from 6 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.