This property is brand new. It is clean and well furnished. The reason for our rating is that after arriving and checking in after a twelve hour drive, we showered and went to bed early. After sleeping for approximately two hours, the door to our room suddenly slammed open twice, like as far as it could go before hitting that little lock thing we had engaged. It was loud and my son and I both jumped from bed, shocked. So, long story short, it was apparently the general manager (at the time, I sleepily and grouchily said, "definitely the wrong room" because whomever it was, clearly had a key) trying to enter the room with his key. I looked through the keyhole and could see I thought it was a guy I had seen at check in and not a killer. (The hotel was barely occupied, apparently just opening after a soft opening, so it was quiet and surprising when someone attempted to enter the room. So, after two hours of sleep, we were now really awake.
The next morning I spoke with the woman at the desk and asked if there was not a way for an employee to know which rooms were occupied. She said yes, but that they were still working out kinks. We should have been crossed off of his list.
I don't think the general manager cared at all that we paid for a room and that his oversight caused us a bit of stress and lack of rest and feeling of security at the hotel. I would not stay again based on the whole strange experience and the lack of care management showed toward us, their guests.