2/10 Terrible
Joseph M.
Jul 4, 2023
Disliked: Cleanliness
So bad we left after the first night
We booked a cabin for 4 nights. When checking in you can see the lake is more a swamp then what the pics look like online. The cabin was extremely small and I felt like I was Snow White in the 7 dwarfs house but they likely had more room. The cabin said it had A/C but the loft was hotter than outside. It was over 80 degrees still at bed time and our kids couldn’t sleep. When we asked about the loft being so hot the front desk was like ya they shouldn’t sleep up there, they should sleep on the floor. So we are paying for a loft for the kids to sleep on the cramped kitchen floor and hallway. Even then the downstairs was pretty hot.
We ended up getting a storm that knocked out the power the first evening so between the A/C barely working it was dying in there. We then had no power so no lights and A/C the next morning and were already miserable. We decided to check out. However, the staff was unavailable. No one in the office and since the power was out zero reception. We still packed up and went to a cheap hotel for the remainder of the trip to try and salvage the vacation. It took a few days to get ahold of the staff and they refused a refund and tried to give us 1 day free (mind you we lost 3) for a future date. We wouldn’t want to come back even for free! That is how bad this experience was. Please save your families money and go somewhere else. Don’t get fooled by the cheaper cabins, you are getting LESS than you for.
Joseph M.
Stayed 4 nights in Jun 2023