See all properties
Save

Best Western Inverness Palace Hotel & Spa

4.0 star property
4-star Victorian hotel near Inverness Castle

Choose dates to view prices

Photo gallery for Best Western Inverness Palace Hotel & Spa

Indoor pool
Front of property
Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Restaurant
Reception
Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Check out the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Popular LocationInverness Cathedral3 min walk
  • Popular LocationEden Court Theatre6 min walk
  • Popular LocationInverness Castle9 min walk
  • AirportInverness (INV)22 min drive

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.9/10 Excellent
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking, View | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking, View

8.7/10 Excellent
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Twin Bed, Non Smoking

7.5/10 Good
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

9.2/10 Wonderful
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking, View

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking, View

10/10 Exceptional
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

7.5/10 Good
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.9/10 Excellent
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room
AC Hotel by Marriott Inverness
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (277)
The price is $476
per night
$571 total
includes taxes & fees
Jun 5 - Jun 6
AC Hotel by Marriott Inverness

About the neighborhood

Inverness

City center retreat .With a stay at this Inverness City Centre hotel, you'll be steps from Inverness Castle and Inverness Museum and Art Gallery. Inverness Cathedral and Inverness Visit Scotland Information Centre are also within half a mile (1 km).

What's nearby

  • Inverness Cathedral - 3 min walk
  • Eden Court Theatre - 6 min walk
  • Victorian Market - 6 min walk
  • Eastgate Shopping Centre - 6 min walk
  • Inverness Castle - 9 min walk

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • McDonald's - 4 min walk
  • Johnny Foxes - 2 min walk
  • Number 27 - 5 min walk
  • Zizzi - 2 min walk
  • Caledonian - 4 min walk

About this property

Best Western Inverness Palace Hotel & Spa

4-star Victorian hotel near Inverness Castle
Best Western Inverness Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A fitness center, spa services, and a fireplace in the lobby are also featured at the eco-certified Best Western Inverness Palace Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Inverness hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • 3 buildings
  • Meeting rooms
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Inverness Palace Hotel & Spa offers 110 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Spanish

Property amenities

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 for adults and GBP 17.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

How close is Best Western Inverness Palace Hotel & Spa to the airport?

Best Western Inverness Palace Hotel & Spa is 10.5 mi (22-min drive) away from the Inverness (INV) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Inverness Palace Hotel & Spa?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Best Western Inverness Palace Hotel & Spa on Jun 16, 2024 start from $306.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Inverness Palace Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Best Western Inverness Palace Hotel & Spa.

How close is Best Western Inverness Palace Hotel & Spa to the beach?

This hotel is 8.2 mi (16-min drive) from Dores Beach and 14.9 mi (30-min drive) from Rosemarkie Beach. Don't forget your sunscreen!

Does Best Western Inverness Palace Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Best Western Inverness Palace Hotel & Spa, but buffet breakfast is offered for a fee of GBP 17.95 for adults and GBP 17.95 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Best Western Inverness Palace Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Best Western Inverness Palace Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Inverness Palace Hotel & Spa?

This hotel offers free self parking. Valet parking is available for GBP 10 per stay.

Does Best Western Inverness Palace Hotel & Spa have a pool?

Best Western Inverness Palace Hotel & Spa features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Best Western Inverness Palace Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Inverness Palace Hotel & Spa have a spa?

Pamper yourself with a day at Sleeping Beauty Spa, where you can enjoy massages, body wraps, and body scrubs.

How close is Best Western Inverness Palace Hotel & Spa to downtown Inverness?

Best Western Inverness Palace Hotel & Spa is 0.2 mi away from Inverness.

Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 402 out of 839 reviews" "
Rating 8 - Good. 276 out of 839 reviews" "
Rating 6 - Okay. 97 out of 839 reviews" "
Rating 4 - Poor. 50 out of 839 reviews" "
Rating 2 - Terrible. 14 out of 839 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for what we can to do.
Stayed 1 night in Feb 2024

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel but with a few flaws!
Weto stay for 3 nights,We booked the comfort room (double bed, table & 2 chairs, desk and chair) On arrival we were welcomed by reception staff & our bags were taken to our room (outbuildings) the room was alot smaller and on inspection we found we had been given a cosy room so we went back to reception and were happy to change it for us but said it was a classic room. We were given room 106 which on key card was marked as 2 nights stay but we though It was a mistake, This room from 6am had what sounded like swinging doors banging. Loud people talking and i think we worked out maybe as there was constant banging like a tumble dryer so possible laundry room. From 7am we were shocked to find there were rooms being cleaned by housecleaning where you could here hoovers going and banging doors. The room itself it lovely although the toilet roll is terrible for a high market hotel you can get better stuff from aldi. By day 2 we had to go and get are door key updated as 2 days were signed on card. When we left i was pretty tired from the stay and didnt mention to reception staff just left key and went but they need to look into these things. Positives- pool lovely! Cocktails taste amazing, breakfast good (if your a late eater food will be warm) hotel location is fab! I would stay in this hotel again but i would question where in hotel room was was to avoid noise like again. Im a heavy sleeper and it woke me up every time..
Stayed 3 nights in Feb 2024

2/10 Terrible

Irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Issues with heat, view and overcharge.
Too hot in room, view of a roof and incorrect food and drink billed to my room. Noisy as well, rooms are not soundproof.
Stayed 1 night in Feb 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out stay.
Beautiful hotel and well situated in the centre of Inverness. On arrival was given a key card to the room which didn’t work. The porter came to let us in only to be let into a room that was occupied to another customer. Thank goodness they weren’t in the room at the time. How embarrassing would that have been !! Spa staff were lovely and friendly not all staff were as friendly unfortunately
Stayed 3 nights in Feb 2024

10/10 Excellent

Jane

Stayed 2 nights in Feb 2024

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel - service could be better
Average - hotel has been done well, however wifi was awful and gym was shut.
Stayed 1 night in Feb 2024

4/10 Poor

Kathleen

Stayed 3 nights in Jan 2024

10/10 Excellent

Jacqueline

Stayed 4 nights in Jan 2024

2/10 Terrible

David

Stayed 1 night in Jan 2024