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4.8 out of 5

"This waterpark and the lifeguards are great. The rooms are comfortable and clean. Even without snow, this lodge is a great place for families. " More

By a verified traveler on Sun 19 May 2019

Hotel Description

3.5-star beach hotel near Cascades Indoor Waterpark

Near the slopes

You'll find Cascades Indoor Waterpark and Greek Peak Mountain Resort within a 15-minute walk of this Cortland hotel. Also within 9 miles (15 km) are State University of New York-Cortland and Shipwreck Golf Amusement Center.

Full-service spa, dining

This eco-friendly hotel features ski-in/ski-out access, a full-service spa, and a water park. There's a free ski shuttle, and ski lessons, ski rentals and ski passes are available on site. Bring the family and enjoy the free kid's club, children's pool, and waterslide.

Fireplaces, free WiFi

The 106 individually decorated guestrooms offer free WiFi and comfy beds. Fireplaces are included, along with well-equipped kitchens with refrigerators and stovetops. Housekeeping is available on request.

River Rock Suite (Waterpark Access Additional)

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Roaring Brook Suite - Waterpark Access Additional

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

North Wood Suite- Waterpark Access Additional

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Eagles Nest Suite (Waterpark Access Additional)

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Highfalls Suite (Waterpark Access Additional)

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Cedar River Suite - Waterpark Access Additional

Bed Count 3 Queen Beds Maximum Occupancy 10 Max

Hope Lake Lodge & Indoor Waterpark ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hope Lake Lodge & Indoor Waterpark

Everyone (2) Family (1)
4 out of 5

Posted by on Aug 23, 2019

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Comment from Hotel Management

Oct 16, 2019 by BRozewski

Thank you for your feedback

5 out of 5
This waterpark and the lifeguards are great. The rooms are comfortable and clean. Even without snow, this lodge is a great place for families.

Posted by on May 19, 2019

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5 out of 5

Lodge next to ski resort

The food is excellent at their restaurant and fair priced.

Posted by , from Pennsylvania on Oct 12, 2015

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5 out of 5

Great destination for family fun

Spent a wonderful weekend at Hope Lake Lodge/Adventure Center with members of my family. We all had a great time. They offer something for everyone. My 15 year old niece and especially enjoyed the zip line and the mountain coaster. The zip line guides were very helpful and lots of fun. Can't wait fro a return trip!

Posted by , from CT on Jul 28, 2012

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About the Hope Lake Lodge & Indoor Waterpark

Location 2000 NYS Rt. 392, Cortland, NY 13045

Renovations + Closures

The following facilities or services will be unavailable from November 9 2020 to December 30 2020 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub

Property Features

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy hiking/biking trails and mountain biking. After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 indoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as 2 coffee shops/cafés and a snack bar/deli. WiFi is free in public spaces. This eco-friendly hotel also offers an outdoor pool, a children's pool, and a complimentary children's club. This 3.5-star Cortland hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • 4500 sq ft of conference space
  • 405 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Ithaca, NY (ITH-Tompkins Regional) (29 km / 18 mi)
  • Property shuttles: Free ski shuttle

Room Amenities

Hope Lake Lodge & Indoor Waterpark offers 106 air-conditioned accommodations with fireplaces and DVD players. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchen
  • Fireplace
  • Dining room
  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Acorn Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a water park (surcharge), ski-in/ski-out access, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Snowboarding on site
  • Snowshoeing on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Ziplining on site
  • Sledding nearby
  • Snow tubing on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site

Spa Services

Waterfalls Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Resort fee: 8 percent of room rate

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Ski storage
  • Concierge service
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hope Lake Indoor Waterpark
  • Hope Lake Indoor Waterpark Cortland
  • Hope Lake Lodge
  • Hope Lake Lodge & Indoor Waterpark
  • Hope Lake Lodge & Indoor Waterpark Cortland
  • Indoor Lodge
  • Hope Lake Lodge Indoor Waterpark Cortland
  • Hope Lake Lodge Indoor Waterpark
  • Hope Lake & Indoor Waterpark
  • Hope Lake Lodge & Indoor Waterpark Hotel
  • Hope Lake Lodge & Indoor Waterpark Cortland
  • Hope Lake Lodge & Indoor Waterpark Hotel Cortland

You should know

  • Pool access available from noon to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.