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4.2 out of 5

"the rooms don't have a view, the staff doesn't speak English as a first language, the food is overpriced, the parking lot is unlit 150 feet away, the ... " More

By a verified traveler on Mon 22 Jul 2019

Hotel Description

4-star ski-in/ski-out hotel near Jackson Hole Mountain Resort

Near the slopes

Stay at this Teton Village hotel and you'll be within half a mile (1 km) of Jackson Hole Mountain Resort and 2 miles (3 km) of Grand Teton National Park. Jackson Hole Playhouse and Jackson Hole Historical Society and Museum are within 12 miles (20 km).

Full-service spa, dining

Ski-in/ski-out access, a full-service spa, and 3 spa tubs are all featured at this romantic hotel. Take advantage of ski rentals and ski storage on site. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Free WiFi, iPod docks

The 146 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Free WiFi, iPod docks, and flat-screen TVs are also available.

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Room, 1 King Bed with Sofa bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Snake River Lodge & Spa ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Snake River Lodge & Spa

Everyone (7) Couples (1) Family (1)
1 out of 5
Staff was not accommodating at all. I am 70 years old no help was given with the luggage. Tv at the room was not available for 3 nights. No apology was offered for it. The room was not made up one of the days. The key were canceled on the day of departure one hour before the check out time. Facilities are fine but the staff is rude and not accommodating.

Posted by on Mar 3, 2020

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3 out of 5
the rooms don't have a view, the staff doesn't speak English as a first language, the food is overpriced, the parking lot is unlit 150 feet away, the "resort fee" is a nasty little surprise after you have pre paid for the room. Better properties for similar price ALL around

Posted by on Jul 22, 2019

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5 out of 5

Posted by on Jul 7, 2019

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4 out of 5

Posted by on Jul 2, 2019

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5 out of 5
great location; loved the complimentary lobby hot & cold beverages. Hotel layout was a bit "serpentine", but once we found "short cuts", it was much easier to move around.

Posted by , from College Park, MD on Sep 10, 2018

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5 out of 5

Fabulous!

Pros: I liked all of the amenities offered as well as the views.
Cons: n/a
Location: Downtown Jackson, wildlife safaris, paddleboard, cycling, hiking, rafting, etc.
I only stayed one night in this hotel but would definitely stay again after seeing all of the amenities in and out of the hotel that they offer. Can't wait 'til my next visit.

Posted by , from SLC, UT on Sep 9, 2016

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2 out of 5

Not as good as expectations

Pros: Lobby is pretty
Cons: Put it on a river for that money.
Location: Ski and ride bikes
For a hotel that is this expensive our expectations were higher. It is clean and reasonably nice but there are flaws. At 6am on Saturday morning the garbage collectors were changing dumpsters under our window with a view said to be mountains but was really a parking lot. The desk clerk seemed surprised but not sympathetic. From the parking lot there is no ramp to roll luggage up so elderly people struggle carrying heavy luggage up or down stairs. You could valet park for more money. And a $32 per night resort fee on top of a very high room rate adds insult to injury. With a name like Snake River Resort there is an expectation of a river view, patio overlooking flowing water etc. Sorry, no river. If you came to ski it is walking distance to the lift but in the summer there are probably better choices. Would not go back.

Posted by , from Oregon on Jul 10, 2016

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5 out of 5

Quiet hotel outside of town

Excellent hotel just outside of Jackson hole! Nice restaurants nearby. Everything was perfect. Close to grand Teton and Yellowstone parks.

Posted by , from Paso Robles, Ca. on Jul 6, 2015

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5 out of 5

Great Fall Getaway

Pros: Wheelchair accessibility , great views, afternoon snack time.
Cons: 0
Location: Provides a great view and a backdoor entrance to the Teton Park.
We encountered a rainy day and never got to see the Tetons because of cloud cover. Our kids were delighted because they got to spend the day in the indoor/outdoor pool. I am a wheelchair user and found that they had SEVERAL pool lifts to accommodate me. Traveling with a disability can be very difficult and I will return again knowing that they take the ADA regulations seriously.

Posted by , from Salt Lake on Mar 23, 2015

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1 out of 5

Horrible Experience!

Was not given the room we reserved. Customer service and manager were unconcerned and not will to give us a room that was available. Had to change hotels. Manager lied and said all king size rooms were handicap rooms and they were not. Other people with king size rooms were spoken to and theirs were not handicap. Made this reservation 6 month prior. The other hotel we moved to was fantastic. Teton Mountain Lodge  was wonderful and their customer service was outstanding. 

Posted by , from Front Royal, VA on Jun 28, 2013

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Renovations + Closures

This property is closed from September 4 2020 to September 9 2020 (dates subject to change).

Property Features

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 3 spa tubs after a day on the slopes. Snake River Lodge & Spa helps provide the perfect ski vacation with ski storage, ski equipment rentals, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool, and a health club. Free self parking is available. This 4-star Teton Village hotel is smoke free.

  • 146 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Ski equipment rentals
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Jackson Hole, WY Airport (JAC) (21.8 km / 13.5 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Snake River Lodge & Spa offers 146 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Snake River Lodge & Spa has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

3 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Kayaking nearby

Spa Services

Jackson Hole Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 9.00 percent of room rate

The resort fee includes:

  • Pool access
  • Spa access
  • Spa tub access
  • Fitness center access
  • Ski storage
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room coffee
  • Concierge service
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25.99 per person (approximately)
  • Valet parking fee: USD 18.00 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Snake Lodge
  • Snake River Lodge
  • Snake River Lodge Hotel
  • Snake River Lodge Hotel Teton Village
  • Snake River Lodge Teton Village
  • Snake River Hotel
  • Snake River Lodge & Spa, a Rock Hotel Teton Village
  • Snake River Lodge And Spa Jackson Hole/Teton Village
  • Snake River Lodge And Spa, a Rockresort
  • Snake River Teton Village
  • Snake River Lodge & Spa a Rock Hotel Teton Village
  • Snake River Lodge And Spa a Rockresort
  • Snake River Lodge Spa
  • Snake River Lodge & Spa Hotel
  • Snake River Lodge & Spa Teton Village
  • Snake River Lodge & Spa Hotel Teton Village
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.