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THE JACKSON SOUTHTOWN MOTEL

2-star property
600 S Highway 89, Jackson, WY 1-855-201-7819
3.8 out of 5
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See all 13 travelocity Reviews

"A good value for the price. " More

By a verified traveler on Sat 15 Jul 2023

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Hotel Description

Motel near Jackson Town Square in Jackson

Near the airport

You'll find Jackson Town Square and Jackson Hole and Greater Yellowstone Visitor Center within 3 miles (5 km) of this motel. Snow King Resort and National Elk Refuge are also within 3 miles (5 km).

Outdoor pool

A seasonal outdoor pool, free self parking, and laundry facilities are featured at this motel. WiFi in public areas is free. A garden, a picnic area, and luggage storage are also on offer.

Standard Room, 1 Double Bed, Accessible, Non Smoking Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$129* Per night/room Oct 4 - Oct 5

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

THE JACKSON SOUTHTOWN MOTEL ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for THE JACKSON SOUTHTOWN MOTEL

Everyone (9) Couples (2) Family (1)
5 out of 5
Liked the area

Posted by on Jul 17, 2023

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Comment from Hotel Management

Jul 17, 2023 by Area General Manager

Thank you for taking the time to provide us with your recent guest experience at The Jackson SouthTown Motel. We appreciate you staying with us and look forward to seeing you again!

1 out of 5
Overall, way overpriced for what it offered, which was little more than a bed to sleep in. I've been in better places with better amenities at half the cost. Railings and metal work rusty. Concrete walkways chipped and creviced, pockmarked. Not to the point of being dangerous, but it doesn't give an indication of a well maintained facilities. For the price paid, shy of $300 per night, beds aren't made, towels aren't changed daily (every 3 days) and no breakfast, but they do have coffee at the front desk. You can ask for additional towels, but have to return the used ones yourself. They won't clean your room upon request sticking to their 3 day maintenance cycle. The room itself was small overall, but barely comfortable. Complaining to the manager was useless, but the person did encourage feedback which the management allegedly reads. (But do they do anything about complaints and conditions?) It's clear to me they maximize price and reduce cost at the expense of comfort and customer service. It these "little" things don't matter to you then stay here. Regardless, it is still way overpriced for what it has to offer, or not offer as the case may be. Unfortunately it is one of the least expensive places in Jackson so they can get away their approach. Nonetheless, I wouldn't recommend this place. Spend a little more elsewhere.

Posted by , from Morristown on Jul 16, 2023

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Comment from Hotel Management

Jul 17, 2023 by Area General Manager

Thank you for staying with us during your time in Jackson Hole. Our pricing is in line with similar properties in this area and we find that we provide good value. However, in your case it appears we failed to meet your expectations, and for that I am truly sorry. After COVID we have found that most guests prefer we not enter guest rooms as much and this is why we are not providing a daily housekeeping service. The property has been newly acquired and is aware of the all of the things that need attention and have already planned for renovations.

4 out of 5
A good value for the price.

Posted by , from Guntersville on Jul 15, 2023

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Comment from Hotel Management

Jul 17, 2023 by Area General Manager

We sincerely appreciate you taking the time to share with us your experience at The Jackson SouthTown Motel. On behalf of our entire team, thank you for allowing us to serve you.

5 out of 5

Posted by on Jun 13, 2023

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Comment from Hotel Management

Jul 3, 2023 by Assistant General Manager

Our team enjoys doing what they do because of guests like you. Your review made our day! Thank you for being your accommodation choice while in Jackson Hole. Hope to see you again!

2 out of 5
This property is basically a Motel 6 with some renovations. The room we had was a double queen. One of the beds was very close to heater/AC unit because the room was so small. The door to the room did not close properly in the frame allowing large amounts of cold air, light and noise into the room. The shower although updated with a fiberglass unit is too small for a large person. I'm not sure why they installed such a small shower when there was room for a larger unit. Overall the renovations fall short for what they charge for the room.

Posted by on May 31, 2023

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Comment from Hotel Management

Jun 2, 2023 by Area General Manager

Thank you for taking the time to share your experience. The property was previously a Motel 6 and recently purchased but the new owners have plans to renovate/ We are sorry to hear that your stay did not meet your expectations but hope the next time you are in Jackson you will let us show you are property.

4 out of 5

Posted by , from Boca Raton on May 15, 2023

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Comment from Hotel Management

May 16, 2023 by Area General Manager

Hello Linda! We so appreciate you staying at The Jackson SouthTown Motel and taking the time to provide us with a rating. We certainly look forward to seeing you again in the future!

4 out of 5

Posted by on Mar 26, 2023

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Comment from Hotel Management

Apr 17, 2023 by General Manager

We are so happy to see that we met all of your expectations during your stay with us at The Jackson SouthTown Motel. Hope to see you again!

5 out of 5

Posted by , from Gardner on Oct 22, 2022

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5 out of 5
Reasonably priced! Convenient location! It was perfect for me!

Posted by on Oct 21, 2022

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Comment from Hotel Management

Oct 22, 2022 by General Manager

We are so grateful that you took the time to share your feedback with us. It is our pleasure to serve customers like you. Hope to see you again!

5 out of 5

Posted by on Sep 29, 2022

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About the THE JACKSON SOUTHTOWN MOTEL

Location 600 S Highway 89, Jackson, WY 83001

Property Features

As a guest of THE JACKSON SOUTHTOWN MOTEL, you'll find a seasonal outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. THE JACKSON SOUTHTOWN MOTEL also features a garden, a picnic area, and laundry facilities. Free self parking is available. This Jackson motel is smoke free.

  • 155 guestrooms or units
  • 2 levels
  • 4 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

THE JACKSON SOUTHTOWN MOTEL offers 155 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on request and change of towels can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Housekeeping (on request)
  • Local calls (free)
  • Toiletries (free)
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • The Jackson Southtown
  • THE JACKSON SOUTHTOWN MOTEL Motel
  • THE JACKSON SOUTHTOWN MOTEL Jackson
  • THE JACKSON SOUTHTOWN MOTEL Motel Jackson

You should know

  • The seasonal pool will open July 01 and close September 30.
  • Pool access available from 9:30 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.