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Hilton Garden Inn Jacksonville

3.0 star property
3-star hotel perfect for exploring Jacksonville

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
Exterior
In-room safe, desk, blackout drapes, WiFi
Daily cooked-to-order breakfast (USD 9.95 per person)
Reception
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the neighborhood

Map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Popular LocationJacksonville Mall5 min drive
  • Popular LocationOnslow Memorial Hospital6 min drive
  • Popular LocationMarine Corps Air Station New River11 min drive
  • AirportJacksonville, NC (OAJ-Albert J. Ellis)26 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, WiFi

Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, WiFi

Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, WiFi

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, WiFi

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, blackout drapes, WiFi

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, blackout drapes, WiFi

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, blackout drapes, WiFi

Room, 1 King Bed (Drinks & Snacks)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, blackout drapes, WiFi

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, WiFi

Room, 2 Queen Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, blackout drapes, WiFi

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout drapes, WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Courtyard Jacksonville
Pool
Parking included
Free WiFi
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4.7 out of 5, Exceptional, (696)
The price is $144
per night
$162 total
includes taxes & fees
May 24 - May 25
Courtyard Jacksonville

About the neighborhood

Jacksonville

Heart of Jacksonville.You'll find Coastal Carolina Community College and Jacksonville Mall within 3 miles (5 km) of this hotel. Also, Onslow Memorial Hospital is within 3 miles (5 km) and Pelletier House is within 6 miles (10 km).

What's nearby

  • Coastal Carolina Community College - 4 min drive
  • Jacksonville Mall - 5 min drive
  • Onslow Memorial Hospital - 6 min drive
  • Camp Lejeune Main Gate and Visitor Center - 10 min drive
  • Marine Corps Air Station New River - 11 min drive

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive

Restaurants

  • Chick-Fil-A - 9 min walk
  • Ducks Grille & Bar - 5 min drive
  • Texas Roadhouse - 4 min drive
  • McDonald's - 3 min drive
  • Golden Corral - 4 min drive

About this property

Hilton Garden Inn Jacksonville

3-star hotel perfect for exploring Jacksonville
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Jacksonville. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

  • 128 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2017
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville offers 128 accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 9.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

How close is Hilton Garden Inn Jacksonville to the airport?

Hilton Garden Inn Jacksonville is 17.3 mi (27-min drive) away from the Albert J. Ellis Airport (OAJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Jacksonville?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville on May 28, 2024 start from $124.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Jacksonville have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Jacksonville.

Does Hilton Garden Inn Jacksonville offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Jacksonville, but cooked-to-order breakfast is offered for a fee of USD 9.95 for adults and USD 6.95 for children.

Is there a casino at Hilton Garden Inn Jacksonville?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Jacksonville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Jacksonville?

This hotel offers free self parking.

Does Hilton Garden Inn Jacksonville have a pool?

Yes, there's a pool. Guests can enjoy pool access from 9 AM to 10 PM.

Does Hilton Garden Inn Jacksonville have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Jacksonville have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Jacksonville to downtown Jacksonville?

Hilton Garden Inn Jacksonville is 3 mi away from Jacksonville.

Hilton Garden Inn Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 535 reviews" "
Rating 8 - Good. 118 out of 535 reviews" "
Rating 6 - Okay. 39 out of 535 reviews" "
Rating 4 - Poor. 21 out of 535 reviews" "
Rating 2 - Terrible. 16 out of 535 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Property is good, the noise from the trash truck at 1:30 in the morning was loud and woke us up.
Stayed 1 night in Apr 2024

10/10 Excellent

Samone

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The experience was great. It was a short stay, but I enjoyed my time. Everything was clean and up to par.
Stayed 1 night in Jan 2024

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Michelle

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Not a Great Stay
Front desk customer service terrible. Room above party room that played loud music constantly after midnight. Hotel outdated and grimy. Looks great on outside but inside tells a different story.
Stayed 3 nights in Dec 2023

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
We were there visiting family for Christmas. This hotel was very close to the base where they are stationed. It’s one of the older Hiltons, but it’s very comfortable and the staff is great! The indoor pool is very small, but a nice attraction for the kids. The pool needed a bit of cleaning and it was definitely time to change the water, but it wasn’t so bad we couldn’t use it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Claro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job staff
Stayed 3 nights in Nov 2023

2/10 Terrible

Aegis

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place, usually great service
We booked and i put my SO on the reservation for check in because he would get there earlier than I would. Sent him the screenshot of the reservation and upon trying to check in, he couldn't. I arrive an hour later, give his name and it was right there. She asked if we wanted to use the card on file and i wanted clarification as we laid through hotels.com and my card shouldn't be on file, but they do ask for one for incidentals and i recently had mine replaced. She then got snarky about it when i asked which card they have on file. I clarified that it was prepaid wth that one, but she may need another for incidentals which was in my hand ready. She then gave another rudely time response. My patience was already shot after a long day and working in the service industry, i try not to be THAT customer. I looked at my SO and expressed that i must be really off if I'm giving those vibes and it had been a really long day. She interjected and said that wasn't her fault to which i responded "well your soft skills are rather harsh" she said to file a complaint, i told her it's just feedback. As we walk up to our room she tells my SO she'll make a note of the interaction. I paid $150 for a decent hotel, not subpar treatment from staff who i wanted to avoid in the first place by letting him check in prior after a long day. Made him wait an hour, then couldn't even have common courtesies.
Stayed 1 night in Oct 2023

10/10 Excellent

CHRISTOPHER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023