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Heritance Kandalama

5.0 star property
Family-friendly 5-star hotel with 4 restaurants

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Photo gallery for Heritance Kandalama

Outdoor pool, sun loungers
Fitness facility
Premium bedding, minibar, in-room safe, desk
4 restaurants, breakfast served
Luxury Suite | View from room
Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast available
  • Pool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
Kandalama Lake front, Kandalama, 21100
  • Popular LocationPopham's Arboretum13 min drive
  • Popular LocationDambulla Cave Temple15 min drive
  • Popular LocationAncient City of Sigiriya28 min drive

Room options

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 388 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King

View from room

Superior King

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Jaccuzi

Premium bedding, minibar, in-room safe, desk

Deluxe King with Jaccuzi

  • 388 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic King

Premium bedding, minibar, in-room safe, desk

Panoramic King

  • 355 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

View from room

Luxury Twin Room

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury King with Bathtub

View from room

Luxury King with Bathtub

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic King

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic King

  • 570 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room

  • 355 sq ft
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | View from room

Suite

  • 624 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic Twin

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic Twin

  • 570 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

  • 1668 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, minibar, in-room safe, desk

Luxury Suite

  • 915 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Exterior
Jetwing Lake
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (112)
The price is $187
per night
$242 total
includes taxes & fees
May 27 - May 28
Jetwing Lake

About the neighborhood

Kandalama

On lake.Within 6 miles (10 km) of this Kandalama hotel, you'll find Popham's Arboretum and Dambulla Cave Temple. Rangiri Dambulla International Stadium is within 9 miles (15 km) and Sigiriya Museum is within 16 miles (25 km).

What's nearby

  • Popham's Arboretum - 13 min drive
  • Dambulla Cave Temple - 15 min drive
  • Rangiri Dambulla International Stadium - 18 min drive
  • Ancient City of Sigiriya - 28 min drive
  • Pidurangala Rock - 33 min drive

Restaurants

  • Pizza Hut - 16 min drive
  • Amaya Lake Restaurant - 13 min drive
  • Hotel Amaya Lake Dambulla - 13 min drive
  • Machan dambulla - 18 min drive
  • Fresheez By CIC Agri Business - 20 min drive

About this property

Heritance Kandalama

Family-friendly 5-star hotel with 4 restaurants
Heritance Kandalama offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A fitness center, a sauna, and spa services are also featured at the luxury Heritance Kandalama. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Kandalama hotel.

  • 152 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Heritance Kandalama offers 152 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

English, French

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 for adults and USD 10 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Games
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritance Kandalama

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama

Frequently asked questions

How close is Heritance Kandalama to the airport?

Heritance Kandalama is 86.1 mi (188-min drive) away from the Bandaranaike Intl. Airport (CMB) airport, the closest popular airport to the property.

How much does it cost to stay at Heritance Kandalama?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Heritance Kandalama on Jun 12, 2024 start from $120.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritance Kandalama have an airport shuttle?

Heritance Kandalama offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of USD 220 per vehicle.

Does Heritance Kandalama offer free breakfast?

Free breakfast isn’t provided at Heritance Kandalama, but buffet breakfast is offered for a fee of USD 20 for adults and USD 10 for children.

Is there a casino at Heritance Kandalama?

No, there is no casino at this hotel.

What time is check-in at Heritance Kandalama?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Heritance Kandalama?

This hotel offers free self parking and valet parking.

Does Heritance Kandalama have a pool?

Heritance Kandalama features an outdoor pool.

Does Heritance Kandalama have a restaurant?

There are 4 onsite restaurants, offering options like pool views and light fare.

Does Heritance Kandalama have a spa?

Pamper yourself with a day at Coco Spa, where you can enjoy facials, Ayurvedic treatments, and aromatherapy.

How close is Heritance Kandalama to downtown Kandalama?

Heritance Kandalama is 1.5 mi away from Kandalama.

Heritance Kandalama Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 537 reviews" "
Rating 8 - Good. 124 out of 537 reviews" "
Rating 6 - Okay. 47 out of 537 reviews" "
Rating 4 - Poor. 25 out of 537 reviews" "
Rating 2 - Terrible. 10 out of 537 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank Thanh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serenity of this property is worth a few nights stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Wonderful location for a hotel. Fabulous views. Very good room. Only concern was the number of large groups staying there who dominated the restaurant.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dr Sas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable
Heritance Kandalama is worth visiting for the building alone - I can't remember being this moved by architecture. If the idea of a hotel built into forest, with sweeping views of lakes and mountains, and of sharing open corridors with monkeys and bats delights you, then you can't do better. The highpoint of our stay were our three tours (bird watching, jungle hike, and the free architectural tours - our birdwatching by boat tour was canceled on account of rain) with in-house naturalist Nalinda. Nalinda's vast knowledge and pride in the place (building and forest) made our walks with him one of the high-points of our time in Sri Lanka. Since elephants are roaming freely through the property, it isn't entirely safe to go walking without expert supervision. Thanks also to Lakmi who checked us in, and all the other staff, who looked after us wonderfully throughout our stay. My one suggestion: maybe install some kind of general tip box at reception so visitors have an easy way to thank the cleaners and cooks etc we don't interact with directly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jithmi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. We were there during Christmas and as they were setting up for it, dining area was temporary closed. However all in all great location and service
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thinh, Los Gatos

Liked: Cleanliness, staff & service
The hotel is isolated and overlooks a lake with views of Sigiriya. While it is an old hotel with dated rooms and fixtures, the staff are very friendly and the original ambience of the hotel, to have nature encroach on all of its areas, redeems its shortcomings. It's a charming place.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shihana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to have a relaxing quite time
Stayed 3 nights in Dec 2023

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel right in the middle of nature, breathtaking views and friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic and beautiful hotel! You can’t really hang out on your balcony because of the monkeys (but funny to watch).
Stayed 1 night in Sep 2023