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"Lovely surroundings, very friendly and helpful staff! The whole atmosphere was welcoming and comfortable! " More

By a verified traveler on Sun 16 May 2021

Hotel Description

3.5-star hotel near Alabama State University

Heart of Montgomery

You'll be steps from The Hank Williams Museum and a 5-minute walk from The Legacy Museum. Court Square and Rosa Parks Museum are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, a 24-hour fitness center, and a spa tub. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Relax with a drink at the bar/lounge and enjoy the free continental breakfast each morning.

MP3 docks, WiFi

Featuring conveniences like washers/dryers and refrigerators, the 237 guestrooms also offer MP3 docks and flat-screen TVs with satellite channels. WiFi, wired Internet, and microwaves are also available.

Standard Suite Two Double and One Sofa Bed Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$135* Per night/room Jun 23 - Jun 24

Executive, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite One King and One Sofa Bed Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Suite, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Montgomery Hotel & Conference Ctr ratings based on 35 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Montgomery Hotel & Conference Ctr

Everyone (14) Couples (2) Family (6)
5 out of 5
Lovely surroundings, very friendly and helpful staff! The whole atmosphere was welcoming and comfortable!

Posted by on May 16, 2021

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Comment from Hotel Management

May 17, 2021 by GM

Dear Anonymous, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit. Best, Joe Browning General Manager

2 out of 5
We were told that breakfast Saturday morning was at 7am. This was actually a huge reason we were staying at this particular hotel because we had an event to be at 7:40am that was 5 minutes away. Saturday morning at 7:00 am we went to the dining area only be told oh sorry it’s not until 7:30am. There were many people already there waiting and everyone had been told the day before at check in that it was 7:00am. Not knowing the area to k ow where we could grab a quick breakfast we has to go to the snack area and pay way too much for a junk food breakfast. Another issue we had is when we arrived at our room and upon opening one of the drawers there was a rotting orange in there. This was disappointing to see that the room hadn’t been fully checked. The only bright side of employee interactions was the wonderful lady at the free bar during the evening. She was nice, energetic, and the only positive employee interaction we had.

Posted by on Apr 27, 2021

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Comment from Hotel Management

Apr 28, 2021 by GM

Dear Traveler, Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that you did not enjoy your visit. I'm very sorry for the confusion regarding our breakfast. We appreciate the feedback and hope to better serve you in the future. Sincerely, Joe Browning General Manager

3 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 6, 2021 by GM

Dear Anonymous, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Joe Browning General Manager

5 out of 5

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 19, 2021 by GM

Dear Anonymous, Thank you for your time in sharing your kind review and please visit us again. Best, Joe Browning General Manager

5 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 2, 2021 by GM

Dear Anonymous, Thank you for the great review. It was our pleasure to host you and we hope to do so again soon. Best, Joe Browning General Manager

5 out of 5
Hotel was great! Nice, clean and comfortable. The staff was accommodating and friendly. My only complaint would be $18 for parking. The lot was empty!!!! Street parking was in ample supply. Wish we made a different choice. But when you are tired and just want to get into bed.... you make quick decisions.

Posted by on Feb 23, 2021

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Comment from Hotel Management

Mar 4, 2021 by Joe Browning - General Manager

Thank you so much for the feedback. Extremely pleased that you enjoyed your stay.

3 out of 5
The room was not clean. We did not feel like making a fuss about it cause me and my family was tired and just wanted to rest. But the room had trash all inside the pullout sofa. Skittles candy feel out of it when we opened it. Trash was all under it. The tables was not wiped off. I bring my own cleaning supplies definitely due to covid 19 so we cleaned and microban the room. But i would definitely not recommend due to this shows that they haven't cleaned the room properly.

Posted by on Feb 20, 2021

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Comment from Hotel Management

Feb 23, 2021 by Joe Browning - General Manager

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5 out of 5

Posted by on Feb 14, 2021

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Comment from Hotel Management

Mar 4, 2021 by Joe Browning - General Manager

So happy that you enjoyed your visit.

4 out of 5
Found some hairs in the room- gross. Poorly done patch jobs on the wall/ceiling, half the bathroom lights and fan not working, discolored shower floor, and dirty bathroom doors were off-putting. Montgomery as a whole was not great, so this hotel went right along. Overall, it was an agreeable stay, but definitely room for improvement.

Posted by on Sep 6, 2020

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3 out of 5

Posted by on Feb 29, 2020

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About the Embassy Suites by Hilton Montgomery Hotel & Conference Ctr

Location 300 Tallapoosa Street, Montgomery, AL 36104

Property Features

Embassy Suites by Hilton Montgomery Hotel & Conference Ctr offers its guests a spa tub and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Montgomery Hotel & Conference Ctr also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3.5-star Montgomery hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1995
  • Continental breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Montgomery Regional Airport (MGM) (14.1 km / 8.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Montgomery Hotel & Conference Ctr offers 237 accommodations with MP3 docking stations and washers/dryers. Beds feature premium bedding. 37-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Montgomery hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Washer and dryer
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Fountain Court Bar - This restaurant specializes in American cuisine and serves dinner only.

Montgomerys Cafe - This restaurant specializes in American cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (rates may vary)
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Uncovered valet parking fee: USD 23 per night (in/out privileges)
  • Nearby parking fee: USD 9 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Montgomery
  • Embassy Suites Montgomery
  • Embassy Suites Montgomery Hotel
  • Montgomery Embassy Suites
  • Embassy Suites Hotel & Montgomery Montgomery
  • Embassy Suites Hotel And Montgomery Conference Center
  • Embassy Suites by Hilton Montgomery Hotel & Conference Ctr Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.