"We booked corner room king suite. We didn’t receive that room. I wasn’t informed at check in and when I went down to tell them we got the wrong room I ... " More
Beachside getaway
Within 3 miles (5 km) of this Orange Beach hotel, you'll find Gulf State Park and Ono Island. Catman Road Trailhead and Adventure Island are also within 3 miles (5 km).
Renovated in 2017
A private beach, a 24-hour gym, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and perks like free self parking.
Free Internet, balconies
Featuring conveniences like refrigerators and coffee/tea makers, the 161 guestrooms offer free WiFi and free wired Internet, as well as balconies. TVs, room service, and free local calls are also available. Housekeeping is available on request.
Mar 24, 2022 by General Manager
Dear Amanda, Thank you for your thoughts on your recent visit. Reservations made through third-party sites don't always sync with our system correctly, and we cannot guarantee your preferred room will be available upon arrival. In these situations, we do our best to ensure our guests are accommodated to the best of our ability, and we're sorry that your room was not to your preference. Still, we hope some of your experience was pleasant, and we would love for you to visit again; we know we have what it takes to impress you. Cheers, Crystal Kantaroglu General Manager
May 18, 2021 by General Manager
Thank you for choosing our hotel and sharing your recent experience. We trust you were able to enjoy some relaxing time on the beach. We sincerely apologize, however, for the mishap with our staff and your credit card. This is not typical of the feedback we receive, and we hope you'll consider giving us a second chance to impress you the next time you're in the area. Cheers, Crystal Kantaroglu General Manager
Apr 24, 2021 by Michael
Thank you for the wonderful review, we are so happy you enjoyed your stay here with us. We look forward to you returning here when you are back in our area. Front Desk Supervisor Michael
Apr 14, 2021 by The Island House Team
Thank you for the review, we are glad you had a good stay at The Island House.
Aug 31, 2020 by General Manager
Dear Lisa, Thank you so much for choosing Island House Hotel Orange Beach - a DoubleTree by Hilton. With gorgeous ocean views, comfy beds, and amazing service, we hope we gave you plenty of reasons to return. We look forward to your next visit. Cheers, Tana Dishon General Manager
Aug 14, 2020 by Ben C.
Thanks for your review! We're glad you enjoyed our friendly staff and the wonderful views.
Jul 15, 2020 by B. Clayton
Dear Jeff, We're happy that you enjoyed your stay and have shared your comments with our team! Thank you for your review.
Sep 11, 2019 by Jennifer
Dear Anonymous, Thank you for your review. We will share your concerns with our food and beverage team. We hope to welcome you back!
May 14, 2019 by Island House Hotel
Dear Anonymous, We're glad to see that you had a great stay! Our friendly staff always enjoys reading reviews like yours and we appreciate you taking the time to write your review.
Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Island House Hotel Orange Beach - a DoubleTree by Hilton like an outdoor pool, a children's pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Self parking is free. A complete renovation of Island House Hotel Orange Beach - a DoubleTree by Hilton was completed in 2017. Smoking is allowed in designated areas at this 4-star Orange Beach hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Island House Hotel Orange Beach - a DoubleTree by Hilton offers 161 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Orange Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
For a fee, guests can enjoy to-go breakfast daily from 6 AM to 10:30 AM.
Island House - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a 24-hour fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.