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4.5 out of 5

"We booked corner room king suite. We didn’t receive that room. I wasn’t informed at check in and when I went down to tell them we got the wrong room I ... " More

By a verified traveler on Wed 16 Mar 2022

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Hotel Description

4-star beachfront hotel near Gulf State Park

Beachside getaway

Within 3 miles (5 km) of this Orange Beach hotel, you'll find Gulf State Park and Ono Island. Catman Road Trailhead and Adventure Island are also within 3 miles (5 km).

Renovated in 2017

A private beach, a 24-hour gym, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and perks like free self parking.

Free Internet, balconies

Featuring conveniences like refrigerators and coffee/tea makers, the 161 guestrooms offer free WiFi and free wired Internet, as well as balconies. TVs, room service, and free local calls are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$274* Per night/room May 26 - May 27

Room, 2 Queen Beds, Balcony, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Island House Hotel Orange Beach - a DoubleTree by Hilton ratings based on 31 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Island House Hotel Orange Beach - a DoubleTree by Hilton

Everyone (23) Couples (5) Family (2)
3 out of 5
We booked corner room king suite. We didn’t receive that room. I wasn’t informed at check in and when I went down to tell them we got the wrong room I was told that we were still given the a suite with double balcony. Point is, that isn’t the room I booked over a month in advance. I was told the room was under construction but when I checked availability online it was showing that it was still available. Nothing done from hotel for inconvenience, way to start vacation…

Posted by on Mar 16, 2022

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Comment from Hotel Management

Mar 24, 2022 by General Manager

Dear Amanda, Thank you for your thoughts on your recent visit. Reservations made through third-party sites don't always sync with our system correctly, and we cannot guarantee your preferred room will be available upon arrival. In these situations, we do our best to ensure our guests are accommodated to the best of our ability, and we're sorry that your room was not to your preference. Still, we hope some of your experience was pleasant, and we would love for you to visit again; we know we have what it takes to impress you. Cheers, Crystal Kantaroglu General Manager

5 out of 5

Posted by on Sep 19, 2021

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3 out of 5
It was nice staying right on the beach but our air conditioning was loud and I had staff call me twice saying there was a problem with my credit card but they were putting in the wrong credit card number....not the one asked for when I checked in. A woman called about 5 hours after we had checked out demanding I come back and pay and it was a mistake on their end. I don’t think we will be returning.

Posted by on May 16, 2021

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Comment from Hotel Management

May 18, 2021 by General Manager

Thank you for choosing our hotel and sharing your recent experience. We trust you were able to enjoy some relaxing time on the beach. We sincerely apologize, however, for the mishap with our staff and your credit card. This is not typical of the feedback we receive, and we hope you'll consider giving us a second chance to impress you the next time you're in the area. Cheers, Crystal Kantaroglu General Manager

5 out of 5
One of the cleanest hotels we have ever stayed. Hotel staff was friendly and helpful.

Posted by on Apr 24, 2021

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Comment from Hotel Management

Apr 24, 2021 by Michael

Thank you for the wonderful review, we are so happy you enjoyed your stay here with us. We look forward to you returning here when you are back in our area. Front Desk Supervisor Michael

4 out of 5

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 14, 2021 by The Island House Team

Thank you for the review, we are glad you had a good stay at The Island House.

5 out of 5
Every room had a room with a view of the ocean. Very clean. Staff was great!!! Beds were so comfortable!!!

Posted by , from Wetumpka, Al on Aug 30, 2020

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Comment from Hotel Management

Aug 31, 2020 by General Manager

Dear Lisa, Thank you so much for choosing Island House Hotel Orange Beach - a DoubleTree by Hilton. With gorgeous ocean views, comfy beds, and amazing service, we hope we gave you plenty of reasons to return. We look forward to your next visit. Cheers, Tana Dishon General Manager

4 out of 5

Posted by on Aug 10, 2020

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Comment from Hotel Management

Aug 14, 2020 by Ben C.

Thanks for your review! We're glad you enjoyed our friendly staff and the wonderful views.

5 out of 5
Very friendly staff and check in was a breeze. However in the room we stayed in, I believe the TV should be located in front of the bed so that it is easier to hear when the AC is running. Also, trash cans should be made visible on the beach....

Posted by , from Brown Deer, WI on Jul 12, 2020

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Comment from Hotel Management

Jul 15, 2020 by B. Clayton

Dear Jeff, We're happy that you enjoyed your stay and have shared your comments with our team! Thank you for your review.

4 out of 5
My wife and I love the location right on the beach and having a view of the Gulf. However, for the price paid, breakfast should be included in your stay. Other locations in the area include breakfast.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 11, 2019 by Jennifer

Dear Anonymous, Thank you for your review. We will share your concerns with our food and beverage team. We hope to welcome you back!

5 out of 5
All rooms a gulf view. Very clean. Staff very nice and attentive. You can walk straight out onto the beautiful beach! We will stay at the Island House every time we go to Orange Beach.

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by Island House Hotel

Dear Anonymous, We're glad to see that you had a great stay! Our friendly staff always enjoys reading reviews like yours and we appreciate you taking the time to write your review.

About the Island House Hotel Orange Beach - a DoubleTree by Hilton

Location 26650 Perdido Beach Blvd, Orange Beach, AL 36561

Property Features

Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Island House Hotel Orange Beach - a DoubleTree by Hilton like an outdoor pool, a children's pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Self parking is free. A complete renovation of Island House Hotel Orange Beach - a DoubleTree by Hilton was completed in 2017. Smoking is allowed in designated areas at this 4-star Orange Beach hotel.

  • 161 guestrooms or units
  • 9 levels
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Island House Hotel Orange Beach - a DoubleTree by Hilton offers 161 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Orange Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6 AM to 10:30 AM.

Island House - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 18.00 for adults and USD 12.00 for children (approximately)
  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Island House
  • Island House Hotel
  • Island House Hotel Orange Beach
  • Island House Orange Beach
  • Island Hotel Orange Beach
  • The Island House Hotel Orange Beach
  • Island House Hotel Orange Beach DoubleTree Hilton
  • Island House Hotel DoubleTree Hilton
  • Island House Orange Beach DoubleTree Hilton
  • Island House DoubleTree Hilton
  • Island House Hotel Orange Beach - a DoubleTree by Hilton Hotel

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.