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4.5 out of 5

"Very adequate, beds not too comfortable, but more than enough room for 6 and right on the beach " More

By a verified traveler on Wed 22 Jun 2022

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Hotel Description

3.5-star beachfront aparthotel with outdoor pool

On the beach

You'll find Gulf Shores Beach and Gulf Shores Public Beach within a 15-minute walk of this Gulf Shores aparthotel. Gulf State Park and Waterville USA are also within 2 miles (3 km).

Fun at the beach

An outdoor pool, free self parking, and laundry facilities are featured at this aparthotel. WiFi in public areas is free. Multilingual staff can provide around-the-clock assistance and barbecue grills are on offer.

Free WiFi, kitchens

The 84 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and washers/dryers.

Studio, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Phoenix All Suites West Hotel ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Phoenix All Suites West Hotel

Everyone (5) Couples (1) Family (3)
5 out of 5

Posted by on Aug 10, 2022

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5 out of 5
Very adequate, beds not too comfortable, but more than enough room for 6 and right on the beach

Posted by on Jun 22, 2022

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Comment from Hotel Management

Jul 3, 2022 by pm

Hi Christen. Thank you so much for your review of Brett/Robinson! Reviews like these help us to adjust and work hard to improve guests' experience. It will be a real pleasure for us to host you in our hotel again.

4 out of 5
Nice beach, quiet great sunrise views

Posted by on Apr 12, 2022

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Comment from Hotel Management

Apr 25, 2022 by Brett-Robinson

We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating.

4 out of 5
Only thing I saw that could use some work was the bed did not sleep well at all. Outside of that room was great

Posted by on Mar 18, 2022

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Comment from Hotel Management

Mar 30, 2022 by Brett Robinson

We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating.

5 out of 5

Posted by on Aug 25, 2021

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5 out of 5
I liked how I was greeted at front desk. Arriving to my room it was cozy and everything except a skillets were provided which they provided. I enjoyed the view of the shore from my 12nd fl balcony. The beach was pleasant and no rain partially sunny. I enjoyed my 3 days.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by Brett Robinson

We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a 5-star rating.

5 out of 5
Excellent location. Staff were really nice.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 4, 2021 by Brett Robinson

We are excited that you all enjoyed your stay! Thank you so much for taking the time to let us know about your experience. We hope to welcome you back again soon!

4 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 11, 2021 by Brett Robinson

We are glad you enjoyed your stay - Please let us know if there is anything specific we can do to make it truly perfect!

5 out of 5

Posted by on Aug 23, 2020

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Comment from Hotel Management

Aug 24, 2020 by Brett/Robinson Vacation Rentals

Thank you for taking the time to rate your stay! We appreciate your feedback and hope that you come back to visit again soon!

3 out of 5
I liked it was on the beach. The elevator was extremely slow and our room was never cleaned

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Brett/Robinson Vacation Rentals

Thank you for taking to time to rate your stay, it is greatly appreciated. We would like to apologize for the slowness of the elevators and also for your room not being cleaned during your stay! This is not the normal way of housekeeping at this building. I will pass this along to the proper management team to make them aware.

About the Phoenix All Suites West Hotel

Location Gulf Shores, AL 36542

Property Features

As a guest of Phoenix All Suites West Hotel, you'll find an outdoor pool, barbecue grills, and multilingual staff. WiFi is free in public spaces. Phoenix All Suites West Hotel also features laundry facilities and an elevator. Free self parking is available. This 3.5-star Gulf Shores aparthotel is smoke free.

  • 84 guestrooms or units
  • Beach lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Phoenix All Suites West Hotel offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Accommodations are furnished with queen sofa beds. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. This Gulf Shores aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 25

Special check-in instructions:

If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeHome (VRMA & VRHP).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeHome (VRMA & VRHP)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Phoenix All Suites West Hotel Gulf Shores
  • Phoenix All Suites West
  • Phoenix All Suites West
  • Phoenix All Suites West Hotel Aparthotel
  • Phoenix All Suites West Hotel Gulf Shores
  • Phoenix All Suites West Hotel Aparthotel Gulf Shores
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.