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"Pool was closed and there was puke on our bedroom floor " More

By a verified traveler on Sun 06 Mar 2022

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Hotel Description

3-star hotel near Legends Outlets Kansas City

I-435 West KC-KS stay

A stay at this I-435 West KC-KS hotel places you within half a mile (1 km) of Legends Outlets Kansas City and 2 miles (3 km) of Kansas Speedway. Village West and CommunityAmerica Ballpark are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Oct 23 - Oct 24

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Jetted Tub (Non-smoking)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Kansas City at Village West, KS ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Kansas City at Village West, KS

Everyone (16) Family (8)
4 out of 5

Posted by , from WICHITA on Jun 14, 2022

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4 out of 5
Pool was closed and there was puke on our bedroom floor

Posted by , from STILWELL on Mar 6, 2022

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Comment from Hotel Management

Mar 8, 2022 by Royce Shields

Sandra, we apologize for your experience at our hotel. By chance did you report this to the desk? We would have tried accommodating you. Again no excuse and we now have our pool open we would love to have you come back for a better experience with us.

4 out of 5

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 21, 2021 by Noelle O. Asst. General Manager

Thanks!

5 out of 5

Posted by on Jan 21, 2021

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Comment from Hotel Management

Feb 2, 2021 by Shelley, GM

Thank you for taking time out of your day to review your stay with us. We truly appreciate your business and feedback. We hope to see you the next time you are in our area.

3 out of 5
The suite was nice looking & well arranged. Desk personnel was friendly. However the TV in the living room in didn't work & the coffee pot basket & carafe were both DIRTY! My husband took the carafe to the front desk & asked for a clean one! The desk clerk brought one to our room. I washed the basket for the filter in the bathroom sink! The paper filter was gone, but brown coffee liquid leaked from it! The pot being dirty made us wonder what had been cleaned? Were the sheets clean or the bed just made? It looked clean but wrinkled. What about the bathroom? Again it looked clean, but I felt concerned. Had the counters in the bathroom & by the coffee pot been cleaned? Couldn't tell. We will never know for sure what was cleaned & what wasn't. It was late. We were tired. We stayed this time.

Posted by , from Webb City on Jun 21, 2020

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5 out of 5
ok we enjoyed the stay it was a great locations. breakfast had some issues

Posted by on Feb 18, 2020

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Comment from Hotel Management

Apr 7, 2020 by DOS

Thank you for taking the time for review our hotel. We hope to see you again in the very near future.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Apr 7, 2020 by DOS

Thank you for taking the time for review our hotel. We hope to see you again in the very near future.

4 out of 5

Posted by on Nov 18, 2019

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3 out of 5
Very simply, this place needs either a renovation or new management. The poor girl at the desk was sick, the carpets on every floor were spotted with either dirt or bleach stains. The elevator button on the third floor was punched through the cover plate, meaning you had to stick your finger in a hole to call the elevator while you were looking at the wires. The room had some sort of splatter on the wall next to the bathroom. It looks like they are either undergoing a bad change in management or are waiting for a remodel and not bothering cleaning up or maintaining anything.

Posted by on Nov 11, 2019

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4 out of 5

Posted by on Nov 3, 2019

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About the Country Inn & Suites by Radisson, Kansas City at Village West, KS

Location 1805 N 110th St, Kansas City, KS 66111

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. An indoor pool, a library, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Kansas City at Village West, KS. Self parking is free. This 3-star Kansas City hotel is smoke free.

  • 116 guestrooms or units
  • 3 levels
  • Built in 2008
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Kansas City at Village West, KS offers 116 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Kansas City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Kansas City Village West
  • Country Inn Carlson Kansas City Village West

You should know

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.