Skip to main content
Beginning of main content

Enter dates to see availability

"Great I enjoyed my stay. Friendly and professional staff. Food was excellent. " More

By a verified traveler on Wed 05 Feb 2020

Hotel Description

4-star eco-friendly hotel near Bob Marley Museum

Near the airport

Within 2 miles (3 km) of this well-placed hotel, you'll find Bob Marley Museum and Devon House. Emancipation Park and Independence Park are also within 2 miles (3 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and free full breakfast each morning.

Free WiFi, refrigerators

The 18 individually decorated guestrooms offer free WiFi and room service. LED TVs come with cable channels, and other amenities include refrigerators and minibars (stocked with some free items).

Standard Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Budget Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Eden Chateaux

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Eden Gardens Wellness Resort & Spa ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eden Gardens Wellness Resort & Spa

Everyone (7) Couples (1) Family (1)
4 out of 5
Great I enjoyed my stay. Friendly and professional staff. Food was excellent.

Posted by , from Bridgetown on Feb 5, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 6, 2020 by Eden

Thanks for staying with us. We appreciate your feedback! Regards, N. Murray

5 out of 5
Just returned from 2 nights at this lovely hotel. We stayed in the suite. It was clean and spacious. All of the staff were wonderful. We visited the spa for a couples massage, parafin pedicures and facials and all were so relaxing. All of the staff were amazing. We ate at the hotel 3 times and each time the service and food were very good. We stopped at the poolside natural juice bar and this was excellent too. Due to our early morning appointments we didn’t try the breakfast. The overall layout of the hotel makes it very quiet and peaceful. Our only suggestion for improvement would be a foam for the bed. We will definitely return for a longer stay next time.

Posted by , from US on Sep 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 22, 2019 by Roxanne - Front Desk Supervisor

Good day Miss Jacquelyn, On behalf of the Management & Staff of Eden Gardens Wellness Resort & Spa we say "Thank You" for your business and we do appreciate your review. It was our pleasure to host you at our wellness Boutique here in Kingston Jamaica. We do look forward to seeing you in the near future. Regards,

3 out of 5
Room were not clean . Some staffs were not friendly had to be calling for things to be fixed, had to call more than 3 times to get someone to take care of the problem

Posted by , from Brooklyn NEW YORK on Aug 25, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 4, 2019 by Roxanne Smith - Front Office Supervisor

Good Morning, let me first express my sincere apologies for the inconvenienced caused on your stay with us here at Eden Gardens Resort & Spa. We strive at all times to make our guest experience a memorable one. I will be addressing the concerns you mention in your review. Kindly state which room you had occupied your name and the issues you encountered. Once again we value your business and i do look forward to hearing from you soon so we can have those issues addressed in the shortest possible time. Thank you, Regards,

3 out of 5

Posted by on Jul 20, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 22, 2019 by M

Thank you for th your feedback as it is very important to us. Please do inform us on whatever shortcomings there were during your stay with us and we hope to have them rectified by the time you decide to book with us in the future. Please do have a wonderful day/night.

4 out of 5

Posted by on Apr 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 25, 2019 by M

We are truly grateful for the review you have given us and are delighted to know that you had a wonderful experience with us. We do hope that you come again to stay with us and that you will be able to enjoy yourself as well as if not more than before.

4 out of 5
Complimentary breakfast was good and the service was good. Budget room is good for 1 person. Faucet and shower head need to be changed. Overall nice property.

Posted by , from jamaica on Mar 9, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 14, 2019 by Sebas

Thank you for sharing you review with us. We strive to be the best wellness resort in the caribbean and with this, we move a step closer to that goal. We hope to see you again!

4 out of 5
The room was clean. The AC worked well and it was easy to adjust the temperature in the room. I did not like that the room did not have a full length mirror. Therefore, getting dressed for a function I was there for was challenging. In addition, I did not like that the hotel wanted to charge me $35 to check in 1hr early. Since I would check out at 5am two days later, I think the hotel could have waived the fee for my early check in.

Posted by on Mar 4, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 8, 2019 by Roxanne

Thank you for choosing Eden Gardens Wellness Resort & Spa as your "Home Away From Home" to unwind, relax and be rejuvenated. I do apologize deeply that the room you were assigned didn't have a mirror to your liking, we will be able to address same if i am told the Room that you had occupied. In response to the $35 it is Hotel's Policy to charge our Early Arrival Guest's a fee of usd $35.00 as our standard check in time is 3:00 p.m. and check out time is mid day the following day. May i have your name so i can check my system and speak with my team members on this situation. It was our pleasure to make your experience a memorable one. We do look forward to seeing you soon. Regards,

4 out of 5
Staff very pleasant.. rooms range from very nice to average. Enjoyed my stay both times but preferred the first room.. second room was smaller but ok and the bathroom wasn’t clean.

Posted by on Feb 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 19, 2019 by Sebas

Thank you so much for your review. We apologize about the bathroom not being cleaned. Here at eden we strive to be the very best hotel in the caribbean. We welcome you to stay with us once more. We hope to see you again

3 out of 5
Average facility. I had to walk up one long flight of stairs to get to my room. Hotel staff took my luggage up to my room. Light switch was located at the entrance of room. One has to get out of bed to turn off lights. No light switch close to bed. Room was clean but color was not warm. My room was yellow and navy, was not pleasing to my eyes. The room was not worth the price. The thing I enjoyed most about mt stay was the breakfast. The staff were also very nice.

Posted by on Jan 31, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 1, 2019 by Reservations

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Staff was wonderful, food was great, hotel was conveniently located to the business district.

Posted by on Jan 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 19, 2019 by Sebastian

Thank you very much for such a great review. We work really hard to please our beloved guest and we are happy to know you enjoy your stay. Hope to see you again soon!

About the Eden Gardens Wellness Resort & Spa

Location 39 Lady Musgrave Road, Kingston, Saint Andrew

Renovations + Closures

This property is closed from September 17 2020 to December 31 2020 (dates subject to change).

Property Features

Eden Gardens Wellness Resort & Spa offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. A rooftop terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the eco-friendly Eden Gardens Wellness Resort & Spa. This 4-star Kingston hotel is smoke free.

  • 18 guestrooms or units
  • 2 dining venues
  • Full breakfast (free)
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Norman Manley Intl. Airport (KIN) (17.4 km / 10.8 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Eden Gardens Wellness Resort & Spa offers 18 air-conditioned accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Kingston hotel provides complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 7 AM to 10 AM.

Tulips Restaurant - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Black Orchid - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Black Orchid - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Health or beauty spa nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Eden Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Eden Gardens Resort
  • Eden Gardens Wellness Kingston
  • Eden Gardens Wellness Resort Kingston
  • Gardens Wellness
  • Eden Gardens Wellness Resort
  • Eden Gardens Wellness
  • Eden Gardens Wellness Resort Spa
  • Eden Gardens Wellness & Spa
  • Eden Gardens Wellness Resort & Spa Hotel
  • Eden Gardens Wellness Resort & Spa Kingston
  • Eden Gardens Wellness Resort & Spa Hotel Kingston

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

url importing http://travel.travelocity.com/Kingston-Hotels-Eden-Gardens-Wellness-Resort-&-Spa.h8462918-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Kingston-Hotels-Eden-Gardens-Wellness-Resort-&-Spa.h8462918-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Kingston-Hotels-Eden-Gardens-Wellness-Resort-&-Spa.h8462918-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.