See all properties
Save

Sheraton Grand Krakow

5.0 star property
5-star luxury hotel near Smok Wawelski Statue

Choose dates to view prices

Photo gallery for Sheraton Grand Krakow

Breakfast, lunch and dinner served
Exterior
Deluxe Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk
Sports bar, garden views, open daily
View from property
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Pool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101
  • Popular LocationWawel Castle9 min walk
  • Popular LocationMain Market Square11 min walk
  • Popular LocationSt. Mary's Basilica13 min walk
  • AirportKraków (KRK-John Paul II - Balice)21 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

9/10 Wonderful
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, View

9.7/10 Exceptional
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed, View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, View

9.5/10 Exceptional
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds, View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Twin Beds, View

8.3/10 Very Good
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, View

8.9/10 Excellent
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

8/10 Very Good
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Wyndham Grand Krakow Old Town
Pool
Hot Tub
Spa
Pet friendly
4.8 out of 5, Exceptional, (856)
The price is $232
per night
$250 total
includes taxes & fees
Jun 7 - Jun 8
Wyndham Grand Krakow Old Town

About the neighborhood

Kraków

Heart of Kraków.Within a 10-minute walk of this Kraków City Centre hotel, you'll find Smok Wawelski Statue and Planty Park. Wawel Castle and Wawel Cathedral are also within half a mile (1 km).

What's nearby

  • Royal Road - 5 min walk
  • Wawel Castle - 9 min walk
  • Wawel Cathedral - 9 min walk
  • Main Market Square - 11 min walk
  • St. Mary's Basilica - 13 min walk

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 21 min drive

Restaurants

  • Groble Restaurant & Bar - 2 min walk
  • Wiślany Ogród - 15 min walk
  • Restauracja Pod Smoczą Jamą - 3 min walk
  • Liberty Cafe - 2 min walk
  • Kroma - 3 min walk

About this property

Sheraton Grand Krakow

5-star luxury hotel near Smok Wawelski Statue
Sheraton Grand Krakow offers its guests an indoor pool, a 24-hour health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the luxury Sheraton Grand Krakow. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Built in 2004
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Grand Krakow offers 232 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Polish, Russian, Spanish, Ukrainian

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Self parking on site (PLN 120 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: PLN 122 for adults and PLN 61 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: PLN 90.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 37 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 185.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PLN 122 for adults and PLN 61 for children
  • Airport shuttle fee: PLN 160 per vehicle (maximum occupancy 3)
  • Self parking fee: PLN 120 per night (in/out privileges)
  • Pet fee: PLN 90.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 185.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Krakow Sheraton
Hotel Sheraton Krakow
Krakow Hotel Sheraton
Krakow Sheraton Hotel
Sheraton Hotel Krakow
Sheraton Grand Krakow Hotel
Sheraton Grand Krakow Kraków
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

How close is Sheraton Grand Krakow to the airport?

Sheraton Grand Krakow is 9 mi (21-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Grand Krakow?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Krakow on Jun 9, 2024 start from $185.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Grand Krakow have an airport shuttle?

Sheraton Grand Krakow offers a shuttle from the airport to the hotel 24 hours a day, for a charge of PLN 160 per vehicle.

Does Sheraton Grand Krakow offer free breakfast?

Free breakfast isn’t provided at Sheraton Grand Krakow, but full breakfast is offered for a fee of PLN 122 for adults and PLN 61 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Sheraton Grand Krakow?

No, there is no casino at this hotel.

What time is check-in at Sheraton Grand Krakow?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Grand Krakow?

Free parking is not available at this hotel. Self parking is available for PLN 120 per night.

Does Sheraton Grand Krakow have a pool?

Sheraton Grand Krakow features an indoor pool.

Does Sheraton Grand Krakow have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Grand Krakow have a spa?

This hotel doesn't have a spa, but it does offer massages, facials, and aromatherapy.

How close is Sheraton Grand Krakow to downtown Kraków?

Sheraton Grand Krakow is 0.5 mi away from Kraków.

Sheraton Grand Krakow Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 8 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrey, Parekklisia

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 3 nights in Feb 2024

10/10 Excellent

Brett, Round Hill

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the friendly staff, especially Alicia (temp gym attendant). She was super friendly and informative. The hotel was beautiful with an easy location.
Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Pawel

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of Krakow is at the doorsteps - the Royal Palace built in 1364 is a 10 minute walk - Absolutely grand and gorgeous
Stayed 7 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Above
Stayed 3 nights in Dec 2023

10/10 Excellent

Abbie Elise

Stayed 3 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Wendy A P

Stayed 1 night in Nov 2023

10/10 Excellent

Maciej

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff, very helpfull, very clean rooms and warm atmosfer
Stayed 2 nights in Nov 2023