"I had an excellent experience, but there are issues with the elevators. It takes more than 5 minutes to get one. The service was great, the location w ... " More
Heart of New York
With a stay at this Manhattan hotel, you'll be well placed to visit Battery Park and National September 11 Memorial, both within half a mile (1 km). One World Trade Center and Brooklyn Bridge are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Self parking, express check-in, and express check-out are also offered.
Feb 22, 2023 by Hotelmgmt
Thank you, Maribel, for allowing us to welcome you to DoubleTree by Hilton New York Downtown! We loved reading about your excellent stay, but we apologize for any inconvenience you experienced with our elevators. Hopefully, you will revisit us soon so we can exceed your expectations from beginning to end!
Feb 5, 2023 by Hotelmgmt
Tiffany, it was a pleasure having you as our guest and we're just thrilled that you had a wonderful stay! Thank you for letting us know our prime location and comfortable, quiet accommodations were favorites for you. We will share your feedback about our hallways with our team and we look forward to providing another five-star experience the next time you join us at DoubleTree by Hilton New York Downtown!
Jan 6, 2023 by HotelMgmt
Hanh, we are happy you enjoyed your stay with us at DoubleTree by Hilton New York Downtown! Thank you for your review and we look forward to creating another memorable stay for you.
Dec 14, 2022 by HotelMgmt
Thank you James for your review and suggestion. We will review your feedback with our management as we are always looking for ways to make improvements. It was nice to read your interaction with our team at our bag check-in was positive and we look forward to welcoming you back to DoubleTree by Hilton New York Downtown.
Dec 21, 2021 by Hotelmgmt
Thank you Cristy-Ann for your candid review. We apologize that your experience at our hotel was not enjoyable and that we missed the opportunity to address your concerns when it would have counted the most. We will address your feedback with our team to ensure we are always exceeding our guest's expectations. We hope you will give us another try, at it would be our pleasure to welcome you back and create a stay that is perfect in every way.
Sep 28, 2021 by Yve
We apologize for the noise issue. We have brought this up to our management team and are making changes to improve. Thank you so much for your feedback.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 234 square feet (22 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York Downtown. For a fee, parking is available. This 4-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge)
DoubleTree by Hilton New York Downtown offers 399 accommodations with MP3 docking stations and laptop-compatible safes. 49-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Antica Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.