"We were only there about 13 hours so didn’t really get to see it " More
Queens stay
A stay at this Queens hotel places you within 3 miles (5 km) of Resorts World Casino and 6 miles (10 km) of Green Acres Mall. Five Towns Shopping Center and St. John's University are also within 6 miles (10 km).
Free shuttle, parking
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a snack bar/deli, and a grocery/convenience store are also offered.
May 9, 2023 by General Manager CHA
Dear Bradley, Thank you for your rating of Crowne Plaza JFK Airport New York City. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.Sincerely, George Drepaul, General Manager CHA
Apr 23, 2023 by General Manager
Dear SUSAN, It was a pleasure having you as our guest at Crowne Plaza JFK Airport New York City. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely, George Drepaul General Manager CHA
Mar 28, 2023 by General Manager
Dear ANGEL, Thank you for your recent stay at Crowne Plaza JFK Airport New York City and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the Big Apple. Sincerely, George Drepaul General Manager CHA
Mar 13, 2023 by General Manager
Dear Ronald, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Sincerely, George Drepaul General Manager CHA
Mar 27, 2023 by General Manager
Dear Vicki, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely,George Drepaul,General Manager CHA
Feb 17, 2023 by George Drepaul General Manager CHA
Dear Eileen, Thank you for your recent stay at Crowne Plaza JFK Airport New York City and for posting such a great review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the Big Apple. Sincerely, George Drepaul General Manager CHA
Jan 11, 2023 by General Manager CHA
Dear Richard, Thank you for your honest evaluation. We are sorry for the disappointing experience you had with us and apologize for the difficulty you encountered due to the concerns with your guest room. We will review this with our maintenance team and make sure this is resolved immediately. We are also genuinely sorry for the inconvenience caused due to the concerns you outlined, and rest assured, we will review this with the appropriate individuals to ensure we are well-poised to serve you better. Meanwhile, we will address your comments with our front desk team regarding the issues you had with the wake-up call and we will take the necessary actions to ensure we are more diligent in our services going forward. We hope you will return to experience our hotel as we would have liked you to during this visit.Sincerely, George Drepaul, General Manager CHA
Jan 12, 2023 by General Manager CHA
Dear Laura, Thank you for being our guest. We appreciate you bringing your concerns to our attention as we have had no similar comments and are diligent in related to the quality of all food & beverage products. We take such matters very seriously and will investigate them with the appropriate team. Your understanding is appreciated in the meantime.Sincerely, George Depaul, General Manager CHA
Apr 16, 2023 by General Manager
Dear James, Thank you for rating your stay at Crowne Plaza JFK Airport New York City. Nothing is more important than your satisfaction, so we are glad to see your perfect rating. We appreciate your business and look forward to seeing you again soon.Sincerely, George Drepaul,General Manager CHA
Apr 22, 2023 by General Manager
Dear Renita, Thank you for the perfect rating. We are glad you had a wonderful time at Crowne Plaza JFK Airport New York City. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,George Drepaul,General Manager CHA
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 7 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 3158 square feet (293 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Crowne Plaza JFK Airport New York City, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Jamaica hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Valet parking (surcharge) , Parking (limited spaces)
Crowne Plaza JFK Airport New York City, an IHG Hotel offers 335 air-conditioned accommodations with safes and complimentary bottled water. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Jamaica hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.
For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:30 AM.
Idlewild Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Idlewild Bar/Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
