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"For the price of the room, I felt like the hotel was extremely dated. " More

By a verified traveler on Mon 13 Apr 2020

Hotel Description

4-star hotel near Broadway Theatre

City center stay

At this Midtown hotel, you'll be well placed to visit Broadway Theatre and Winter Garden Theatre, both steps away. Gershwin Theater and Times Square are also within half a mile (1 km).

Business services

A 24-hour fitness center, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.

Free WiFi, comfy beds

The 685 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include premium bedding and coffee/tea makers.

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Two Doubles - High Floor

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Manhattan at Times Square Hotel ratings based on 113 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Manhattan at Times Square Hotel

Everyone (56) Couples (15) Family (36)
1 out of 5
My trip was cancelled due to COVID 19 and the protests, however, the hotel refused to refund my stay.

Posted by , from Sioux Falls on Jun 22, 2020

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3 out of 5
For the price of the room, I felt like the hotel was extremely dated.

Posted by , from Texas on Apr 13, 2020

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4 out of 5
The Manhattan was a great price and a great location! Enjoyed our stay!

Posted by on Feb 24, 2020

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2 out of 5
Definitely not a 4 star hotel and the facility is in need of a remodel at least the standard rooms if it wants to be considered a high quality hotel.

Posted by on Feb 3, 2020

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1 out of 5
The rooms are a real mess, bathroom destroyed. the hall carpets are 500 years old, dirty. I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE

Posted by on Jan 18, 2020

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2 out of 5
This place was disgusting. I’m not sure why I had to pay over $200 in daily facility fees. The only things that were cleaned were trash taken out and everything wiped down by old used dirty bleach water. When we wanted to go to jersey, we went to ask the concierge, they told me there was no transport to get there, we went to lunch and our waiter (who was very accommodating and free of charge) told us exactly how to get there. Friday through Sunday we had band rehearsal next door to us. The bed was so hard on the outside, and then On the middle you just sink. I will never come back to this location at all, this was just a few issues I had, I was here a week

Posted by on Jan 16, 2020

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1 out of 5
Rooms needed updated. Ac didn’t work. Beds were horrible

Posted by on Jan 15, 2020

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5 out of 5
excelent location near times square, rockefeller center and other

Posted by on Jan 11, 2020

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4 out of 5
Overall a great experience but building is in need of updating/repair. No pool/jacuzzi.

Posted by on Jan 4, 2020

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2 out of 5
When we arrived, check-in was at 4pm. Our room wasn't ready until 10pm. The facility charge was comp'd due to the inconvenience but what made it all worse was going into the room. The rug was dirty, wallpaper peeling off walls. The wallboard bulged under the wallpaper. The sheets were clean but the pillows inside stained and gross. Due to the late time and exhausted kids, we couldn't find another hotel. We slept with clothing over the pillows. Door slams from the hallway all night long, which can't be helped but updating/gutting these rooms can be helped. This hotel needs a refresher or should be listed as a 2 star.

Posted by on Dec 28, 2019

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About the The Manhattan at Times Square Hotel

Location 790 7th Ave, New York, NY 10019

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Manhattan at Times Square Hotel. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 685 guestrooms or units
  • 22 levels
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (17.2 km / 10.7 mi)
  • Train station: New York W 32nd St. Station (1.9 km / 1.2 mi)
  • Metro station: 7 Av. Station (E 53rd St.) (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Manhattan at Times Square Hotel offers 685 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 1 PM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD 65 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manhattan Hotel
  • Manhattan Times Square
  • Manhattan Times Square Hotel
  • The Manhattan At Times Square
  • The Manhattan at Times Square Hotel Hotel
  • The Manhattan at Times Square Hotel New York
  • The Manhattan at Times Square Hotel Hotel New York

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.