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"The staff was amazing. The air worked. The floor we stayed on was very run down. " More

By a verified traveler on Thu 16 Jun 2022

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Hotel Description

4-star hotel near Broadway

City center stay

At this Manhattan hotel, you'll be well placed to visit Broadway and Rockefeller Center, both within a 5-minute walk. Times Square and Central Park are also within half a mile (1 km).

Business services

A 24-hour gym, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$91* Per night/room Jan 2 - Jan 3

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard King Room - High Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Manhattan at Times Square Hotel ratings based on 35 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Manhattan at Times Square Hotel

Everyone (10) Couples (15) Family (7)
1 out of 5
Dirty, really really dirty, room are in a very bad condition. On the site they will charge 30 USD per day for breakfast, which is in fact a 10 USD coupon, which includes an apple, a coffee, and a doubtful croissant. Avoid this property, it is one of the worst in Manhattan.

Posted by on Oct 22, 2022

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Comment from Hotel Management

Oct 23, 2022 by Inge

Good day Maxim,We are sorry to hear that you did not enjoy your stay with us.Kindly contact the hotel directly to further assist.Thank you,The Manhattan at Times Square Hotel Team

2 out of 5
Hotel was not what we expected for $300 a night in 2022, maybe in 2012 but it was a bit disappointing.

Posted by on Jul 13, 2022

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4 out of 5
The staff was amazing. The air worked. The floor we stayed on was very run down.

Posted by on Jun 16, 2022

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2 out of 5
Beds were very uncomfortable. had to change rooms after the first night. Didn’t go how I would have planned.

Posted by on May 25, 2022

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4 out of 5
The staff was very rude. And they seemed unconscious to guess needs the 14th floor had same nose but the natural sounds of New York. But very clean room and very comfortable. For one night it was very exceptional.

Posted by on May 16, 2022

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3 out of 5
We stayed here 6 years ago and I remember loving the location, which is still accurate. Short walks to different subway lines, a few blocks from Times Square and and few blocks from Central Park which is very convenient. However, the lobby will fool you when you first arrive. This is a very outdated hotel, wallpaper falling off, dirty carpet, wood chips coming off the doors and they didn’t have A/C. You also have to request a fridge or microwave and they were all out of microwaves but we were able to get a little fridge. The bed was hard as a rock, my husband and I both woke up everyday with our neck and back hurting. I did not remember it being this bad, it needs some serious renovations! Will not be staying here again to say the least.

Posted by on May 14, 2022

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5 out of 5
The location was great! Really close to everything. The items in the room were a bit dated. Only a dink machine and ice on floor. Would have liked food vending with drink machine. Breakfast provided could have been better. No hot foods. Only a pastry , choice of fruit, and juice was it. Was hoping for atleast pancakes. Will still come back though. Good location and was affordable.

Posted by on May 7, 2022

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3 out of 5
This hotel has a great location, but that’s about it. We were disappointed by the condition of the room itself (cracked bathroom tiles, peeling wallpaper, broken AC) and the fact that it was not properly cleaned upon arrival (ashes on the toilet and toilet seat). The room was very hot and the AC did not work. I would not stay there again.

Posted by on Apr 20, 2022

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4 out of 5
Overall good, though the room was a little dated. Also, due to Covid the bar, breakfast and shop inside the hotel are not currently available.

Posted by on Feb 22, 2022

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1 out of 5
When we walked into the hotel the lobby was extremely clean and stunning. Once we went into the elevator and stepped of on our floor it was a horror show. The room number wasn't on the door we had to find our room by the other rooms nearby. The room looked super scary like it belonged in the movie the Shinning. The walls had many kinds of weird spots all over that i'm not sure could've been mold. The bed was very uncomfortable and kept creaking, and kept sinking in a lot of places. The carpet had lots white colored stains everywhere which made us nervous for taking our shoes off. The bathroom was dingy and looked very old. What was supposed to be a romantic Valentines weekend with my husband was a horror show. The pictures on the website did not match the way the hotel looks like in person we were very disappointed. Unfortunately we will not be returning anytime soon.

Posted by on Feb 13, 2022

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About the The Manhattan at Times Square Hotel

Location 790 7th Ave, New York, NY 10019

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Manhattan at Times Square Hotel. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 685 guestrooms or units
  • 22 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.8 km / 1.1 mi)
  • Metro station: 7 Av. Station (E 53rd St.) (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Manhattan at Times Square Hotel offers 685 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Travel crib

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 12:30 PM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.

Pet Policy

  • Pets: USD 150 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 15 for adults and USD 15 for children (approximately)
  • Self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manhattan Hotel
  • Manhattan Times Square
  • Manhattan Times Square Hotel
  • The Manhattan At Times Square
  • The Manhattan at Times Square Hotel Hotel
  • The Manhattan at Times Square Hotel New York
  • The Manhattan at Times Square Hotel Hotel New York

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.