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Grand Hyatt New York

4-star property
109 East 42nd Street, New York, NY 1-855-201-7819

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4.4 out of 5
Excellent!
See all 195 Travelocity Reviews

"We have stayed here twice, 5 yrs apart. However our most recent stay was even better than our first! The housekeeping and maintenance staff were per ... " More

By a verified traveler on Wed 01 Aug 2018

Points Of Interest

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Hotel Description

4-star romantic hotel near Chrysler Building, connected to a shopping center

City center retreat

At this Midtown hotel, you'll be well placed to visit Chrysler Building and Grand Central Terminal, both steps away. 5th Avenue and Bryant Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a snack bar/deli, and express check-in are also on offer.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 1298 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, refrigerators, and room service are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$123* Per night/room Jan 11 - Jan 12

Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Hyatt New York ratings based on 195 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hyatt New York

Everyone (65) Couples (2) Family (12)
5 out of 5
Large rooms, very clean, safe area, police presence and close to lots of restaurants and sites.

Posted by on Nov 21, 2019

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5 out of 5

Posted by on Nov 9, 2019

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1 out of 5
Staff was rude. It's an old property. Bathrooms haven't been updated. I would stay at the Westin down the street. Much nicer and cleaner. Front Desk was swearing at guests in Spanish.... OLD HOTEL and not a classy establishment.

Posted by , from Washington, DC on Oct 14, 2019

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4 out of 5
Very pleased with the stay. The hotel is very conveniently located near where we need to go

Posted by , from Dallas on Sep 29, 2019

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5 out of 5
Quick and easy and the location is perfectly located next to Grand Central.

Posted by on Sep 28, 2019

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5 out of 5
It is an excellent place to stay. Will be back here again

Posted by on Sep 22, 2019

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5 out of 5
Very convenient location. Staff was great. Would stay there again.

Posted by on Aug 28, 2019

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5 out of 5
Location, staff was great, room was spacious, clean, and comfortable!

Posted by on Aug 25, 2019

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5 out of 5
Location was imporayant, Grand Central amazing, hotel excellent.

Posted by , from Columbus, Oh on Aug 12, 2019

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3 out of 5
Staff was not at all welcoming. Room was clean and comfortable. But we had to call twice to get extra towels. And in the morning, we found there was no coffee pot in the room, and asked them, and they did bring it over. But noticeably cold attitude, as if we're putting them out of their way with our very reasonable requests. Not at all what I expect from Hyatt

Posted by on Aug 9, 2019

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About the Grand Hyatt New York

Location 109 East 42nd Street, New York, NY 10017

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Grand Hyatt New York. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1298 guestrooms or units
  • 25 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14 km / 8.7 mi)
  • Train station: New York Grand Central Terminal Station (0.7 km / 0.5 mi)
  • Metro station: Grand Central - 42 St. Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hyatt New York offers 1298 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

New York Central - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Destination fee: USD 40 per accommodation, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 21.00 and USD 30.00 per person (approximately)
  • Valet parking fee: USD 80 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt New York
  • Grand Hyatt New York Hotel
  • Hyatt New York Grand
  • New York Grand Hyatt
  • Grand Hotel Hyatt New York
  • Grand Hyatt Hotel New York
  • Grand Hyatt New York City
  • Hotel Hyatt New York
  • Hyatt Hotel New York City
  • Hyatt New York City
  • New York City Grand Hyatt Hotel
  • New York City Hyatt
  • New York Hyatt
  • Grand Hyatt Hotel
  • Grand Hyatt
  • Grand Hyatt New York Hotel
  • Grand Hyatt New York New York
  • Grand Hyatt New York Hotel New York

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Promotions

Additional Inclusions

Book a stay in any room or rate plan and receive the following benefits (included with destination fee): $15 Food and beverage credit at the 24-hour lobby level market; Macy's Herald Square: grand shopping experience; Grand Central Terminal coupon book; Grand Central self-guided audio tour for 2; skyline rooftop tour (operates seasonally); luggage storage at check-out for 2 bags for up to 8 hours; in-room app access to the New York Times and Financial Times; local, long-distance and international calls.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.