Renovations + Closures
This property is closed from March 22 2020 to December 31 2020 (dates subject to change).
The property will be renovating from March 23 2020 to December 31 2020 (completion date subject to change). The following areas are affected:
- Lobby
- Meeting facilities
- Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 18370 square feet (1707 square meters) and includes a conference center. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Grand Hyatt New York. For a fee, parking is available. This 4-star New York hotel is smoke free.
- 1298 guestrooms or units
- 25 levels
- 18370 sq ft of conference space
- 1707 sq m of conference space
- Dining venue
- Bar or lounge
- Coffee shop
- Deli
- Business center (24 hours)
- Conference center
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Newspapers in lobby (free)
- ATM
- Onsite shopping
- Bellhop
- Elevator
- No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Valet parking (surcharge)
Transport
-
Airport: LaGuardia Airport (LGA) (15.3 km / 9.5 mi)
-
Train station: Grand Central - 42 St. Station (0.7 km / 0.5 mi)
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Metro station: 5 Av Station (W. 42nd St.) (0.7 km / 0.5 mi)
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Parking: Valet parking available for a surcharge
Room Amenities
Grand Hyatt New York offers 1298 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
- Pillowtop beds
- IPod dock
- In-room dining (limited hours)
- Flat-screen television
- Cable channels
- Premium channels
- Movies for purchase
- Refrigerator
- Luxury bedding
- Hypo-allergenic bedding
- Shower
- Cribs (free)
- Housekeeping (daily)
- Massage in room (surcharge)
- Hair dryer
- Laptop safe
- Designer toiletries
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
New York Central - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Assistive listening devices available
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
- Check-in time starts at 4 PM
- Check-in time ends at midnight
- Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for USD 40.0 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Staff temperature checks are conducted regularly
- Masks are compulsory at the property
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Debit cards not accepted
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is available
- Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
- LGBTQIA friendly
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are not available
- gap period enforced between guest stays 24 hours
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: USD 100.00 per night
- Resort fee (September 01 - February 28): USD 34.43 per accommodation, per night
The resort fee includes:
- Newspaper
- Phone calls
- Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between USD 14.00 and USD 50.00 per person (approximately)
- Valet parking fee: USD 80 per night
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: USD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Grand Hyatt New York
- Grand Hyatt New York Hotel
- Hyatt New York Grand
- New York Grand Hyatt
- Grand Hotel Hyatt New York
- Grand Hyatt Hotel New York
- Grand Hyatt New York City
- Hotel Hyatt New York
- Hyatt Hotel New York City
- Hyatt New York City
- New York City Grand Hyatt Hotel
- New York City Hyatt
- New York Hyatt
- Grand Hyatt Hotel
- Grand Hyatt
- Grand Hyatt New York Hotel
- Grand Hyatt New York New York
- Grand Hyatt New York Hotel New York
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
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