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4.0 out of 5

"The lobby was nice and had a convenient market with Starbucks coffee and snacks. Surprisingly, the prices there were reasonable and they also had sund ... " More

By a verified traveler on Mon 30 Jan 2023

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Hotel Description

4-star hotel near Grand Central Terminal, connected to a shopping center

Central New York getaway

A stay at this Manhattan hotel places you steps from Grand Central Terminal and a 5-minute walk from 5th Avenue. Rockefeller Center and Times Square are also within half a mile (1 km).

Business services

A 24-hour gym, valet parking, and laundry facilities are featured at this hotel. Traveling on business? Take advantage of the 26 conference rooms, as well as the 24-hour business center and free Internet in public areas. A coffee shop, a snack bar/deli, and express check-in are also on offer.

Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$147* Per night/room Feb 26 - Feb 27

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Grand Central New York ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Grand Central New York

Everyone (10) Couples (4) Family (4)
4 out of 5
The lobby was nice and had a convenient market with Starbucks coffee and snacks. Surprisingly, the prices there were reasonable and they also had sundries there. It was nicely located right next to Grand Central Station. The room was very large, especially for NYC and had a sofa and a full closet, which was great. However, the way the bathroom was laid out was not great. The toilet was less than an inch from the structure of the pedestal sink so you couldn't fit your leg in a normal position, but had to turn your whole body sideways to use the toilet which was uncomfortable.

Posted by on Jan 30, 2023

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Comment from Hotel Management

Feb 3, 2023 by Anette

Thank you for your feedback, Jennifer!

2 out of 5
This hotel and the room was beautiful and in an excellent location!! Check-in was the worst experience I have ever had in a 4 hotel (4PM and a long line ??) from eastern Europe to California. The only hotel (I've ever stayed in) which offered no in room coffee, tea or water. No refrigerator/microwave. But, as always in NYC, one has to be on the look out for the "rip-off" and here it appears to be ... valet parking. They tell you "$80/24" hours and it seems like one daily charge .... what they do is charge you ever time you move it. Otherwise, great hotel.

Posted by on Jan 15, 2023

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Comment from Hotel Management

Jan 18, 2023 by Anette

We appreciate your feedback, and will work on improving this in the future!

4 out of 5
Great location. Elevators often got backed up.

Posted by on Jan 2, 2023

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3 out of 5

Posted by on Oct 9, 2022

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5 out of 5
Great location, beautiful room, nice perks as well. Would definitely stay here again.

Posted by on Aug 15, 2022

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5 out of 5
For some reason we could never get face towel’s. Staff at market store were all very rude.

Posted by on Aug 3, 2022

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5 out of 5
The Hyatt was a wonderful place to stay. It was convenient for walking to the theater district and shopping. Never had a problem getting a cab and I felt safe in the area.

Posted by , from BOULDER on Jul 20, 2022

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4 out of 5

Posted by on Jul 11, 2022

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5 out of 5

Posted by , from CHARLESTON on May 24, 2022

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5 out of 5
Two women traveling alone. Felt very safe in this hotel. Our room was very clean. Hotel was quiet at night. Staff was friendly. Best hotel I’ve stayed in yet while in New York.

Posted by on Apr 10, 2022

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About the Hyatt Grand Central New York

Location 109 East 42nd Street, New York, NY 10017

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and wired Internet is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 18370 square feet (1707 square meters) and includes a conference center. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1298 guestrooms or units
  • 25 levels
  • 18370 sq ft of conference space
  • 1707 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (0.7 km / 0.5 mi)
  • Metro station: 5 Av Station (W. 42nd St.) (0.7 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 45 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night

The resort fee includes:

  • Spa access
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 14.00 and USD 50.00 per person (approximately)
  • Valet parking fee: USD 80 per night
  • Pet fee: USD 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt New York
  • Grand Hyatt New York Hotel
  • Hyatt New York Grand
  • New York Grand Hyatt
  • Grand Hotel Hyatt New York
  • Grand Hyatt Hotel New York
  • Grand Hyatt New York City
  • Hotel Hyatt New York
  • Hyatt Hotel New York City
  • Hyatt New York City
  • New York City Grand Hyatt Hotel
  • New York City Hyatt
  • New York Hyatt
  • Grand Hyatt Hotel
  • Grand Hyatt
  • Grand Hyatt New York
  • Hyatt Central York York
  • Hyatt Grand Central New York Hotel
  • Hyatt Grand Central New York New York
  • Hyatt Grand Central New York Hotel New York

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.