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4.4 out of 5

"The hotel was an amazing experience Arrived slightly early front of house was so accommodating .The room was magnificent. I would like to say how atte ... " More

By a verified traveler on Tue 06 Mar 2018

Hotel Description

Family-friendly 5-star hotel near Central Park Zoo

Central New York getaway

A stay at this Midtown hotel places you steps from Tiffany & Co. and a 5-minute walk from Central Park. 5th Avenue and Museum of Modern Art are also within half a mile (1 km).

Award-winning

A full-service spa, 4 restaurants, and a 24-hour fitness center are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle.

WiFi, flat-screen TVs

The 282 guestrooms feature 24-hour room service, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include WiFi, DVD players, and minibars.

Plaza King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$563* Per night/room Jan 2 - Jan 3

Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse 1 BR Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fitzgerald Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Terrace Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Plaza Hotel ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Plaza Hotel

Everyone (6) Couples (1) Family (1)
5 out of 5

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by Allison K.

Thank you for the fabulous rating! We appreciate you choosing The Plaza and hope to have you join us again soon!

5 out of 5
The hotel has a perfect location on both 5th Avenue & Central Park South. The experience was perfect

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 13, 2019 by Michael W.

Thank you for taking the time to share your experience. We are glad to know that you enjoyed our central location and that your stay was a prefect 5 out of 5! We hope for the opportunity to welcome you again, and that your next visit will be as pleasant as the last.

5 out of 5
An amazing experience! The hotel is iconic and beautiful!

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 15, 2019 by Allison K.

Thank you for sharing such a glowing review - we appreciate your feedback!

5 out of 5

Wife's birthday trip

The hotel was an amazing experience Arrived slightly early front of house was so accommodating .The room was magnificent. I would like to say how attentive the housekeeping was went above and beyond.The palm room was what we expected history and splendour and the service was exceptional. The shops and food hall was great Todd English you have to try. Will be back in August. Thank you

Posted by , from Alabama on Mar 6, 2018

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Comment from Hotel Management

Mar 16, 2018 by Allison K.

Thank you for taking the time to share your feedback following your recent visit to The Plaza for your wife's birthday celebration! We are delighted to receive your kind comments and will ensure that they are celebrated with our teams with great pride. Thank you for choosing our hotel for your stay in NYC and we hope to welcome you back again soon!

1 out of 5

champagne and caviar stay, received a cool aid exp

Asked for ice and coffee every night. Staff failed to accommodate. Did not receive turndown service. Night of leaving manager finally called. However 10 hours before flight home nothing was done. spent 10k for a week stay with expenses. Felt like I was ripped off.

Posted by , from florida on Sep 30, 2017

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Comment from Hotel Management

Oct 4, 2017 by Allison K.

Thank you for taking the time to share your feedback regarding your recent visit. We are disheartened to hear of the shortcomings experienced and will ensure prompt attention of these matters is addressed with our teams accordingly. I understand that our Manager on Duty has made further contact with you after your recent departure to discuss and express our apologies for these inconveniences. Please do not hesitate to contact us directly to be of any further assistance. Thank you for choosing The Plaza and for sharing your feedback. It is feedback such as this that will allow us the opportunity to exceed your expectations in the future.

5 out of 5

Fabulous Stay!

Pros: Absolutely everything!
Cons: Nothing
Location: Shopping on Fifth Avenue, excellent restaurants, close to theatre district and museums
It was an absolutely wonderful experience from the time I checked in until the time I left!!!!

Posted by on Aug 15, 2017

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Comment from Hotel Management

Aug 23, 2017 by Allison K.

Thank you for your glowing review! We are delighted that your experience was a memorable one. We will be sure to share your kind comments with our teams. Thank you for choosing The Plaza, we hope to welcome you back again soon!

5 out of 5

BEST HOTEL EVER!

Pros: I loved everything about this hotel! The location is close enough in walking distance to Times Square without it being too close.
Cons: Nothing in my opinion!
Location: Walking distance to Times Square and Central Park. I mean, it's New York City! You can do everything and anything you want at any time of day!
I knew that staying at the Plaza Hotel would be an experience in itself but I had no idea just how awesome it would be! The hotel is gorgeous of course and the staff was more than welcoming. The only issue we had was with our shower head in the bathroom. It was spraying water like crazy and even though we reported it twice, the hotel was very apologetic and had it fixed immediately! They kept saying how sorry they were and even sent us up a complimentary bottle of bubbly which for us first time visitors to New York was just such a treat! I don't know if I will ever be able to afford staying there again, but this hotel stay made my first trip to New York all that more memorable.

Posted by , from Mesa, AZ on Mar 23, 2015

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Property Features

The Plaza Hotel offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have WiFi for a fee. Business amenities include a business center and limo/town car service. Event space at this hotel measures 21500 square feet (1997 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury The Plaza Hotel. An airport shuttle during limited hours is available for a fee. Parking is available for a fee. This 5-star New York hotel is smoke free.

  • 282 guestrooms or units
  • 20 levels
  • 4 dining venues
  • 3 bars or lounges
  • 21500 sq ft of conference space
  • 1997 sq m of conference space
  • Built in 1907
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.8 km / 17.9 mi)
  • Train station: New York Grand Central Terminal Station (2.1 km / 1.3 mi)
  • Metro station: 5 Av.- 60 St. Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Plaza Hotel offers 282 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

The Palm Court - This restaurant specializes in American cuisine and serves breakfast and dinner.

Todd English Food Hall - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

Champagne Bar - This restaurant serves lunch and dinner. Open daily.

The Plaza Food Hall - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guerlain Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available from 10:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered from 10:00 AM to 6:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 95 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 20 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property does not allow photography in the lobby; photography may also be restricted in other areas of the building. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per day
  • Destination fee: USD 54.44 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 50 and USD 80 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Airport shuttle fee: USD 248 per person (one way)
  • Airport shuttle fee per child: USD 248 (one-way), (up to 12 years old)
  • Valet parking fee: USD 95.00 per day
  • Pet fee: USD 250 per pet, per stay
  • Rollaway bed fee: USD 95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Plaza Hotel Hotel
  • Plaza Hotel
  • Plaza Hotel New York
  • Plaza New York
  • Plaza New York City
  • Plaza Hotel New York City
  • The Plaza Hotel New York
  • The Plaza Hotel Hotel New York

You should know

  • The Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The Plaza Hotel is listed in the 2014 Condé Nast Traveler Top 100 List.
  • The property is a member of Historic Hotels of America.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.