This property was fantastic! The location, the cleanliness, the comfort, the staff! Amazing. When we arrived, check in was quick and simple, staff very pleasant, everyone we encountered, smiling and helpful. Our room had a city view, fridge AND they had Happy Birthday banner and balloons hung up on the. Wall. I called a few days prior and spoke with “Lord,” told him it was my daughter’s bday, shortly after they sent a up the most beautiful chocolate cake and two bottles of sparkling water, free of charge! The housekeepers were friendly and very helpful. The staff in Herbs Kitchen couldn’t have been nicer. Steven, one of the gentleman that greets you in front of Hilton, helped my daughter and I so much! He gave us directions, and got the best taxis during our stay. I was hoping to see him on our last day to thank him. We had a wonderful experience! Thank you NY Hilton Midtown!