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4.0 out of 5

"Loved having the kitchen! Great location! Did not like the pricy parking options, the resort fees were not equal to what the hotel offers, and the 10a ... " More

By a verified traveler on Wed 22 Mar 2023

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Hotel Description

3.5-star spa aparthotel near MGM Grand Garden Arena

Las Vegas Strip stay

Within a 10-minute walk of this Las Vegas Strip aparthotel, you'll find MGM Grand Garden Arena and Miracle Mile Shops. Also, Fountains of Bellagio is within half a mile (1 km) and T-Mobile Arena is within 2 miles (3 km).

Full-service spa, fitness center

A full-service spa and an outdoor pool are featured at this smoke-free aparthotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a gym on site, and laundry facilities and concierge services are also offered.

Free WiFi, kitchenettes

The 829 apartments feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with cable channels. Other amenities include balconies, coffee/tea makers, and down comforters. Limited housekeeping is available.

STUDIO 1 QUEEN WITH BALCONY

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Jun 14 - Jun 15

1 BEDROOM 1 KING DELUXE SUITE AND SOFABED

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 BEDROOM 1 KG DLX SUITE HEARING ACC RI SHWR

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 BEDROOM 1 KING DELUXE SUITE ACCESSIBLE TUB

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 BEDROOM 1 KING SUITE ROLL IN SHOWER

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 BEDROOM 1 KING DELUXE SUITE ACCESSIBLE TUB

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Vacation Club Polo Towers Las Vegas ratings based on 154 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Vacation Club Polo Towers Las Vegas

Everyone (66) Couples (21) Family (34)
4 out of 5
Loved having the kitchen! Great location! Did not like the pricy parking options, the resort fees were not equal to what the hotel offers, and the 10am check out was too early.

Posted by on Mar 22, 2023

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Comment from Hotel Management

Mar 22, 2023 by Niki

Thank you for taking the time to provide us this detailed feedback. Our team will absolutely learn from your constructive feedback and use it to improve moving forward. We hope to welcome you back soon!

1 out of 5

Posted by on Feb 28, 2023

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Comment from Hotel Management

Mar 21, 2023 by Niki

We regret to hear of your 1-star rating. If you have additional feedback for us, feel free to reach out to us directly. This feedback will be used to improve future resort stays. Hope to welcome you back very soon!

5 out of 5
Very clean!

Posted by on Jan 16, 2023

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Comment from Hotel Management

Jan 30, 2023 by Niki

Thank you for taking the time to provide us your feedback. We are so glad you enjoyed our resort and we had all that you needed for a wonderful stay! We hope to provide you with another amazing experience on your next visit.

5 out of 5
The pool was great and the people were so nice

Posted by on Dec 6, 2022

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Comment from Hotel Management

Jan 30, 2023 by Niki

Thank you for taking the time to provide us your feedback. We are so glad you enjoyed our resort and we had all that you needed for a wonderful stay! We hope to provide you with another amazing experience on your next visit.

5 out of 5
The property was great

Posted by on Dec 3, 2022

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Comment from Hotel Management

Dec 6, 2022 by RG

Hi there!Thank you for your feedback and 5-star rating. We hope to provide you with another amazing experience on your next visit.

4 out of 5
Property was good need improvements such as: bathroom had no air vent/exhaust and No fall precautions measures Online picture showed and stated kitchenette included room had coffee maker, mini refrigerator and small microwave only Had No regular bed we slept 2 nights on a too high sofa bed very uncomfortable for a 66 and 74 years old Online room accommodations reserved for 2-3 people yet there was Only 1 chair in the room and request of a second chair was denied and no small table provided either

Posted by on Oct 20, 2022

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Comment from Hotel Management

Jan 30, 2023 by Niki

We regret to hear about this and understand your frustrations. This feedback will be used to improve future resort stays. For future stays, we welcome you to consider our 1 & 2 bedroom Suites. If you have any other feedback for us, feel free to reach out to us directly.

4 out of 5

Posted by on Oct 15, 2022

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Comment from Hotel Management

Jan 30, 2023 by Niki

Thank you for taking the time to leave us this feedback. Hope to welcome you back very soon!

3 out of 5
Had to use valet parking if you wanted to use a bellhop cart for your luggage. Line for valet parking was unorganized, unsafe, and packed. Minimal staff available to help. Getting your car from valet parking took a long time and also unsafe, disorganized, and very lengthy. Entrance to the hotel is in an alley off the strip. Felt unsafe walking to the hotel from the strip. Some staff were very friendly in front while others were not. Rooms were standard quality. I would pay more to stay in a hotel with less parking hassle and safer passage to the front doors.

Posted by on Oct 11, 2022

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5 out of 5
Great location on the strip and easy access. Also loved that there was a full kitchen.

Posted by , from HIGHLANDS RANCH on Aug 8, 2022

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Comment from Hotel Management

Aug 28, 2022 by Polo Towers

Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit. -(KG)

4 out of 5

Posted by on Jul 5, 2022

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Property Features

Hilton Vacation Club Polo Towers Las Vegas offers its guests a full-service spa, an outdoor pool, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. A children's pool, spa services, and barbecue grills are also featured at the business-friendly Hilton Vacation Club Polo Towers Las Vegas. For a fee, parking is available. This 3.5-star Las Vegas aparthotel is smoke free.

  • 829 guestrooms or units
  • 22 levels
  • Umbrellas for the pool
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Las Vegas International Airport Station (4.7 km / 2.9 mi)
  • Metro station: MGM Grand Monorail Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Vacation Club Polo Towers Las Vegas offers 829 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Private balcony
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (limited)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Healing Hands Spa. Services include deep-tissue massages and hot stone massages. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt for a surcharge. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

This property's policy is to collect the nightly resort fee at the time of check-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Noise-free rooms not guaranteed
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 31.75 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Polo Towers

You should know

  • Pool access available from 10:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.