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"The place needs a upgrade rooms ar basic falling apart " More

By a verified traveler on Sun 17 Mar 2024

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Hotel Description

Hotel near The Public Theater in Lewiston

On riverwalk

You'll find The Public Theater and Androscoggin Bank Colisee within 3 miles (5 km) of this hotel. Also, Bates College is within 3 miles (5 km) and Festival Plaza is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the steam room and perks like free self parking.

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub W/Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Mar 31 - Apr 1

Deluxe Suite, 1 King Bed, Non Smoking (Property Sell Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ramada Hotel & Conference Center by Wyndham Lewiston ratings based on 32 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada Hotel & Conference Center by Wyndham Lewiston

Everyone (11) Couples (7) Family (11)
3 out of 5
The place needs a upgrade rooms ar basic falling apart

Posted by on Mar 17, 2024

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5 out of 5

Posted by on Jul 26, 2023

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Comment from Hotel Management

Aug 3, 2023 by FOM

Thank you for your review

1 out of 5
Room smelled lilke stale smoke. Asked for quiet room ,was assured it was, then we could hear the family in the adjoining room next to us , conversations word for word, as if they were in the room with us.

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 20, 2023 by MP

Thank you for your review. I am sorry that the room was not quiet, if there is ever an issue of noise level please let the front desk know.

1 out of 5

Posted by , from Jersey City on Jul 4, 2023

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Comment from Hotel Management

Aug 3, 2023 by FOM

Thank you for your review

1 out of 5
2 issues: (1) We were about 45 minutes early for check-in. After waiting for the desk clerk to check in a woman in front of us I was told check-in was not allowed for another 45 minutes. When I asked why the lady in front of us could check in early he said "She called 20 minutes ago and requested early check-in" and he still refused to check us in. (2) I reserved 2 rooms as we were traveling with our 2 grandchildren. Upon coming back to the hotel to check in at 5 pm, the same desk clerk assigned us 2 rooms as far apart from each other as possible within the building. Upon explaining we had our grandchildren and if possible would like adjoining rooms with a door between them were told that they did not have adjoining rooms and the 2 assigned were the only 2 rooms available. We went to check out the rooms, our 1st room had an adjoining door to the next room but smelled seriously of mold/mildew. The second room smelled worse. I told the desk clerk we would just use one room (2 queen beds) because of the terrible smell in the 2nd. He told us we'd have to take that up with the travel agency but he did not think they would refund us for the second room. When we returned from our event at 10 pm there were hardly any cars in the parking lot making us believe there were plenty of rooms available and the clerk just did not appreciate our concerns, nor did he try to help alleviate them. VERY disappointed in the lack of customer service, and shoddy accommodations.

Posted by , from South Portland on Jun 20, 2023

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Comment from Hotel Management

Jul 24, 2023 by FOM

Thank you for your review. I am sorry to hear of the bad experience you had. Early check in is available under certain circumstances. 1. If a guest calls us an hour prior to arrival and we have the staff available to prepare a room at short notice. 2. If we have vacant clean rooms. If youd ever like to check in before 3pm we ask that you call an hour prior and ask for that accomodation. Adjoining rooms are not always available as there is not many in the hotel, the front desk staff should work with guests to have family members as close as can be if adjoining rooms are not available.

2 out of 5
We arrived at 10pm. Desk attendant seemed put out by our arrival. He was on his phone, and still talking while checking us in. He did not review the typical things, i.e. quickest way to the room, breakfast hours, check out time, etc. If I hadn't asked about which entrance to would have taken the nearest stairs and been on the total opposite side from the room. The hallway reeked of pot. The "gift shop" is three vending machines with items usually found in a hotel's pantry. What was excellent, thank God, was the room. Clean and well furnished. Also excellent was breakfast, which is held in the restaurant. Breakfast staff and daytime desk staff were excellent.

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 6, 2022 by KD

Hello David,We are terribly sorry to hear about your experience upon your arrival. We will be looking into this immediately.On the other hand, we are very happy to hear you enjoyed our breakfast, the room, and our daytime staff! We thank you kindly for taking the time to leave a review! We hope to see you again soon!

2 out of 5

Posted by on Aug 28, 2022

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2 out of 5
Stains on the tables for 2 days l Cleaned myself. No tissue in the room empty box I had to go down and get a box The place is very dark looks like the 70s the Ramada should take their name off of it I would not stay there again No coffee pot in the room lot of campers parked out back on the property we where on the second floor no Elevator I Just don’t see how Ramada has their name on this property

Posted by on Aug 28, 2022

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Comment from Hotel Management

Sep 1, 2022 by jay

Hello Jack, We thank you kindly for your valued feedback. We do apologize for the appearance of the room you were assigned to. This is unacceptable and I will be contacting the correct department to further investigation. We did just transition into new ownership who have many plans for renovations. We hope you come back in the near future so we can better serve you. Thank you for taking the time to leave a review.

1 out of 5
This place was dark, dirty, i asked FOUR seperate times for towels and nobody ever came. Our reservation was for 7 days and we stayed for 4 and then left. I would of left sooner if i could have. The bath tub never drained.

Posted by on Jul 19, 2022

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2 out of 5
To be completely honest I checked in at this location then walked right back out. The building is very outdated and seems like something out of a horror movie. But the thing that got me to turn on my heels was during check in another guest informed the clerk that they had given another guest his room key! Imagine being in your room and having a complete stranger walk in. I would not recommend this hotel.

Posted by on Apr 24, 2022

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Comment from Hotel Management

May 2, 2022 by ZM

I'm so sorry to hear the hotel could not meet your needs.

About the Ramada Hotel & Conference Center by Wyndham Lewiston

Location 490 Pleasant St, Lewiston, ME 04240

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Fitness facility
  • Health club
  • Sauna

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Sauna

Property Features

Ramada Hotel & Conference Center by Wyndham Lewiston offers its guests an indoor pool and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 15005 square feet (1394 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at the business-friendly Ramada Hotel & Conference Center by Wyndham Lewiston. Self parking is free. This Lewiston hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 2 levels
  • 15005 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Outdoor picnic space
  • Gift shop
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Ramada Hotel & Conference Center by Wyndham Lewiston offers 117 air-conditioned accommodations with safes and complimentary newspapers. Digital television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This Lewiston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Fusion - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.99–15.99 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lewiston Ramada
  • Ramada Lewiston
  • Ramada Lewiston Hotel
  • Ramada Inn Conference Center Lewiston / Auburn Hotel Lewiston
  • Ramada Inn Hotel Lewiston
  • Ramada Inn Lewiston
  • Ramada Lewiston Hotel And Conference Center Maine
  • Ramada Lewiston Hotel Lewiston-Auburn
  • Ramada Lewiston Lewiston-Auburn
  • Ramada Hotel Wyndham Lewiston
  • Ramada Wyndham Lewiston
  • Ramada Hotel & Conference Center by Wyndham Lewiston Hotel
  • Ramada Hotel & Conference Center by Wyndham Lewiston Lewiston

You should know

  • Pool access available from 10:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.