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4.2 out of 5

"The property is in a great location. Unfortunately it needs to be renovated. They do the best they can with a limited staff due to Covid-19. This pl ... " More

By a verified traveler on Fri 24 Sep 2021

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Hotel Description

3-star hotel near Old State Capitol

In Frankfort

Your stay at this Frankfort hotel places you within a 10-minute walk of Old State Capitol and Church of the Ascension. Liberty Hall and The Grand Theatre are also within half a mile (1 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like on-the-go breakfast and free self parking.

Free WiFi, flat-screen TVs

The 160 soundproofed guestrooms offer free WiFi and room service. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and free local calls.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119* Per night/room Dec 5 - Dec 6

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking (Mini)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Mini)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Capital Plaza Hotel ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Capital Plaza Hotel

Everyone (8) Couples (3) Family (4)
5 out of 5
*

Posted by , from Warren on Oct 23, 2021

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Comment from Hotel Management

Oct 25, 2021 by Carol

Thank you for being our guest! We really appreciate the feedback and do hope you will visit us again very soon.

3 out of 5
The property is in a great location. Unfortunately it needs to be renovated. They do the best they can with a limited staff due to Covid-19. This place could be real gem if it was updated.

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 25, 2021 by Carol

Thank you for being our guest! We appreciate the feedback and do hope you will visit us again very soon.

5 out of 5
First walking up,kinda scared. Place looks dated & somewhat scraggly. Walking in got better. You can see it's an older building by it's design. But it was very clean & well cared for. The staff were SUPER friendly. Very likeable, happy & helpful. Liked the location. It was a 5 min. drive or a 1 mile ish walk to many locations. Parking was my only concern. Had to park across the street in a parking garage. One, it was a short walk after parking. Not bad but could be difficult for people with mobility issues. Second, it wasn't a secured garage. It was a public one. Didn't have any problem but I'm not a fan of this type of parking.

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 29, 2021 by Carol

Thank you for staying with us and for the feedback on your stay. We really appreciate the awesome rating of 5/5 and do hope you will stay with us again very soon.

5 out of 5

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 25, 2021 by Carol

Thank you for the feedback on your stay! We look forward to serving you anytime you are in Frankfort.

2 out of 5
The girl who checked me in was friendly and just all around pleasant. What I didn't like is that parking across the street on a rainy evening wasn't to appealing. I paid for a hotel that was suppose to offer a swimming pool, complimentary breakfast, restaurant and bar. Regardless of the pandemic these amenities should not of been offered when I reserved my room. I could of spent half as much money at a different hotel that offered the same thing! I also called the front desk to get towels, wash clothes, paper plates, tea and honey. It was never brought to our room. The maintenance man supposedly too it to the wrong floor so 2 hours later I needed to go down to the lobby and get what I needed! On a side note you might want to think about updating the hotel the rooms seem a little dated. Carpet is a thing of the past!

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 9, 2021 by Carol

Thank you for the feedback on your recent stay. I am sorry that your requested items were not delivered as expected and will work with the staff to make sure we do a better job following up. I will also check to make sure our online information is more current and apologize for that inconvenience. Thank you again for letting me know about your stay and know we will work to improve.

5 out of 5
The view was spectacular. The room was wonderful .The parking was a little scary at night and the hotel does have a sign not responsible for theft but someone stole 1 windshield wiper. Couldn't believe it. This is our 3rd stay and it's always been wonerful. I wish they could have secured cameras or a guard 24/7. Other than that we loved it.

Posted by , from Slocomb on Dec 13, 2020

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Comment from Hotel Management

Dec 14, 2020 by Ken

Thank you for your wonderful comments and we do appreciate you staying with us. We are working on getting a more secure parking facility.

5 out of 5

Posted by on Jun 6, 2020

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Comment from Hotel Management

Jun 7, 2020 by Carol

Thank you for being our guest! We do appreciate the rating and do hope you will visit us again very soon.

5 out of 5
Hotel is in a great location and has it all. The best deal and best place to stay in Frankfort. We’ll be back!

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by Carol

Thank you for being our guest and for the wonderful feedback regarding your stay! We are so glad to hear you were happy with our hotel and we truly do hope you will be back to visit again very soon.

4 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Carol J

Thank you for being our guest! We really appreciate the rating and hope you will return again very soon.

4 out of 5

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 3, 2019 by Carol J

Thank you for being our guest! We really appreciate the rating and do hope you will visit us again soon.

Renovations + Closures

The following facilities or services will be unavailable from June 18 2021 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)

Property Features

Capital Plaza Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Capital Plaza Hotel also features a terrace, concierge services, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this 3-star Frankfort hotel.

  • 160 guestrooms or units
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Capital Plaza Hotel offers 160 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Frankfort hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Capital Plaza Hotel has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capital Plaza
  • Capital Plaza Frankfort
  • Capital Plaza Hotel
  • Capital Plaza Hotel Frankfort
  • Hotel Capital Plaza
  • Hotel Plaza Capital
  • Capital Plaza Hotel Hotel
  • Capital Plaza Hotel Frankfort
  • Capital Plaza Hotel Hotel Frankfort

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.