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5.0 out of 5

"The only issue was with a male on dayshift, when we were trying to make arrangements for another nights stay. He would talk over us, not allowing us t ... " More

By a verified traveler on Tue 17 Dec 2019

Hotel Description

Enjoy the free WiFi at this Richmond hotel

In Richmond

You'll be within half a mile (1 km) of Richmond Centre Mall and 2 miles (3 km) of EKU Center for the Arts with a stay here. Eastern Kentucky University and Hummel Planetarium are also within 3 miles (5 km).

Renovated in 2018

A fitness center is featured at this hotel, along with free self parking. Guests will appreciate free perks like full breakfast and WiFi in public areas. A terrace is provided and the front desk is staffed around-the-clock.

Free Internet, flat-screen TVs

The 92 guestrooms offer free WiFi and free wired Internet, flat-screen TVs, and free local calls. Other amenities include showers and free toiletries. Weekly housekeeping is available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Aug 5 - Aug 6

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Richmond ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tru by Hilton Richmond

Family (2)
5 out of 5
The only issue was with a male on dayshift, when we were trying to make arrangements for another nights stay. He would talk over us, not allowing us to tell him about the conversation we had with the female receptionist, the previous night.

Posted by on Dec 17, 2019

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About the Tru by Hilton Richmond

Location 1020 Amberly Way, Richmond, KY 40475

Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. A fitness center, a terrace, and coffee/tea in a common area are also featured at Tru by Hilton Richmond. Self parking is free. A complete renovation of Tru by Hilton Richmond was completed in 2018. This Richmond hotel is smoke free.

  • 92 guestrooms or units
  • 5 levels
  • Built in 2018
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Terrace
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Richmond offers 92 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided weekly.

  • Flat-screen television
  • Shower
  • Housekeeping (weekly)
  • Local calls (free)
  • Toiletries (free)
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Tru Hilton Richmond KY Hotel
  • Tru Hilton Richmond KY
  • Tru Hilton Richmond Hotel
  • Tru Hilton Richmond
  • Hotel Tru by Hilton Richmond Richmond
  • Richmond Tru by Hilton Richmond Hotel
  • Hotel Tru by Hilton Richmond
  • Tru by Hilton Richmond Richmond
  • Tru by Hilton Richmond KY
  • Tru Hilton Hotel
  • Tru Hilton
  • Tru by Hilton Richmond Hotel
  • Tru by Hilton Richmond Richmond
  • Tru by Hilton Richmond Hotel Richmond
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.