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"The employees were very friendly and helpful. The price was higher than I was quoted on my online reservation, but they stated I would need to contact ... " More

By a verified traveler on Sun 25 Apr 2021

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Hotel Description

New Albany guestrooms with comfy beds

In entertainment district

You'll be within 2 miles (3 km) of Ohio River and 6 miles (10 km) of United States Marine Hospital of Louisville with a stay here. Portland Museum and Louisville Glassworks are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. Enjoy the indoor pool and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, comfy beds

The 76 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and microwaves offer the conveniences of home. TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.

Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Nov 7 - Nov 8

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communications)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express New Albany, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express New Albany, an IHG Hotel

Everyone (6) Couples (1) Family (1)
1 out of 5
.

Posted by on Jun 27, 2021

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4 out of 5
The employees were very friendly and helpful. The price was higher than I was quoted on my online reservation, but they stated I would need to contact Travelocity, as it was not something they could change at the hotel. The pool was closed, which was disappointing, but understandable, due to Covid 19 restrictions.

Posted by on Apr 25, 2021

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5 out of 5

Posted by on Feb 15, 2021

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4 out of 5

Posted by on Oct 4, 2020

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4 out of 5
Nice area. Clean. Close to where I needed to be. Close to restaurants and shopping

Posted by on Feb 5, 2020

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Comment from Hotel Management

Feb 25, 2020 by BW

Thank you for your stay with us here. We hope to see you again soon.

3 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 27, 2019 by GM

Thank you for staying with us.

3 out of 5
Ease of access to the highway. Convenient to get to.

Posted by on Oct 19, 2019

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Comment from Hotel Management

Dec 1, 2019 by CHelsea

Thank you choosing to stay at our hotel and we appreciate the feedback.

1 out of 5

Posted by on Sep 21, 2019

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2 out of 5
no cold tap water; had to go to desk for free water bottles in order to brush teeth etc.; were told they have been having plumbing problems for some time affecting numerous rooms!!

Posted by , from Suburb of DC on Nov 26, 2018

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5 out of 5

Great Hotel (Especially for a smaller town)

Cons: The workout room needs updating - although I find that this is typical for most hotels.
The hotel staff was very friendly and even asked if we wanted a couple bottles of water when we checked in. The breakfast in the morning was very good and so was the coffee.

Posted by on Jul 18, 2016

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About the Holiday Inn Express New Albany, an IHG Hotel

Location 506 W Spring St, New Albany, IN 47150

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Holiday Inn Express New Albany, an IHG Hotel also features an indoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available. This New Albany hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express New Albany, an IHG Hotel offers 76 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Host will greet you
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express New Albany Hotel
  • Holiday Inn New Albany
  • New Albany Holiday Inn
  • Express New Albany, An Ihg
  • Holiday Inn Express New Albany
  • Holiday Inn Express New Albany, an IHG Hotel Hotel
  • Holiday Inn Express New Albany, an IHG Hotel New Albany
  • Holiday Inn Express New Albany, an IHG Hotel Hotel New Albany

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Albany, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.