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4.6 out of 5

"The hotel is clean, Very courteous and helpful Staff, great amenities " More

By a verified traveler on Wed 12 Feb 2020

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Hotel Description

5-star luxury hotel, connected to a shopping center in Wack-Wack Greenhills

Wack-Wack Greenhills stay

At this Wack-Wack Greenhills hotel, you'll be within a 5-minute walk of Shangri-La Mall and SM Megamall. Also, The Podium is within half a mile (1 km) and Robinsons Galleria Mall is within 2 miles (3 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. There's fun for all ages with a children's pool and a playground, and in-room childcare is an added bonus. Enjoy the gym and perks like free self parking and free WiFi.

Tower Wing, Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$140* Per night/room Jun 24 - Jun 25

Garden Wing, Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club, Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Tower Wing, Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden Wing, Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tower Wing, Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Edsa Shangri-La, Manila ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Edsa Shangri-La, Manila

Everyone (1) Couples (1) Family (2)
5 out of 5
The hotel is clean, Very courteous and helpful Staff, great amenities

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Marco V, General Manager

Thank you for taking the time to share your review. We look forward to welcoming you back again soon.

5 out of 5
I would recommend this property to anyone who is looking for a safe place to be after a day in Manila. The hotel is a high class hotel and if you can get aside from the cost of meals it is still a very enjoyable experience. The breakfast buffet is lovely and the staff throughout is amazing. Be prepared for the Armed security and security scans at the front entrance. The security made me feel more comfortable within the compound. Also, they have a strip mall/ outlet located on the property.

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 23, 2019 by Amit O, General Manager

Thank you for taking the time to share your review. We look forward to welcoming you back again soon.

5 out of 5
All staff were all friendly and helpful all the time we stayed at the hotel. My husband and I always stay here every time we’re in Manila because of the beautiful green space that is like an oasis in the middle of the metro. It gives us a relaxing feeling amid the chaos of Manila.

Posted by , from Las Vegas on May 21, 2018

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Comment from Hotel Management

May 24, 2018 by Amit O, General Manager

Dear Raquel, thank you for taking the time to share your review. It is with great pleasure to hear that you had a memorable experience with us and that you enjoyed the attentive service provided by our team. We hope to have you with us again soon.

4 out of 5

always a feeling of being home

Pros: Free breakfast
Edsa Shangri la has always been my choice of hotel whenever Im in Manila, friendly ,warm welcome and good breakfast has always been good . I requested a birthday cake for my wife ahead of my arrival in Manila and they have never forget about it, infact they ask me the exact time to deliver it to my room to supprise my wife.so they always really make to appoint not to neglect those things that the guest wishes. They will make adjustment to needs of the guest and not the other way around. so as always Edsa Shangri La has always been my Choice in Manila.

Posted by , from Fairfax, VA, USA on Nov 15, 2011

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4 out of 5

Highly reccomended for honeymooners and vacationeers

Pros: Free breakfast, Free Internet, Quiet
The hotel has an excellent location. Accessible to mass transportation, govenment offices, theatrers, malls and churches. The hotel has a quick-walk alley towards a huge mall and high end specialty boutiques. Entertainment at the lobby is refreshing. Ms. Celia of the lobby bar was so accomodating as she explains the various afternoon desserts served in the lounge which are native to the Philippines. The atmosphere in the lounge was so relaxing. Everyone we invited in the group enjoyed the meal and the soft music. Swim pools and exercise areas are genuinely clean and accomodating. Except for the concierge services, which we had to call their attention several times for our lugages and cab rides---i think the bell boys are busy chatting with each other most of the time during peak hours and during check out times. Nonetheless, the hotel is highly reccomended. Our stay was extended for a couple more days, however, I would call the management to improve their concierge services and cut down staff to a minimum to avoid more bodies talking than servicing customers. I did give the hotel a review and called the manager's attetnion about the concierge services. Ill give this hotell...three stars and a half!

Posted by , from Dallas, Texas on Feb 7, 2011

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Property Features

Edsa Shangri-La, Manila offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. A children's pool, a health club, and a spa tub are also featured at the luxury Edsa Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Pasig hotel.

  • 631 guestrooms or units
  • 32 levels
  • Built in 1992
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Manila Santa Mesa Station (6.7 km / 4.1 mi)
  • Metro station: Shaw Boulevard Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Edsa Shangri-La, Manila offers 631 accommodations with minibars and safes. 37-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Heat - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves lunch and dinner.

Summer Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Senju - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Tennis lessons on site
  • Golfing nearby

Spa Services

CHI. The Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Pursuant to local COVID-19 regulations, this property can accept bookings from residents of the National Capital Region (NCR), General Community Quarantine (GCQ) and Modified General Community Quarantine (MGCQ) areas of the Philippines. Guests must present proof of residency or an ACR I-Card at check-in.

Guests younger than 18 or older than 65 years of age will be required by the property to provide documentation of a complete health declaration (PCR screening for COVID-19 issued within 48 hours before arrival or rapid antigen screening for COVID-19 issued within 24 hours before arrival) during check-in. The property offers rapid antigen screening for an additional fee per person from 7 AM to 7 PM.

This is a partial quarantine property accommodating guests who are non-citizens of the Philippines. However this property can still accept guests who are seeking non-quarantine accommodations.

This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Edsa Shangri-La, Manila

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • UnionPay
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 5
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3500 per vehicle (one way)
  • Valet parking fee: PHP 150 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edsa Manila
  • Edsa Shangri-La
  • Edsa Shangri-La Manila
  • Edsa Shangri-La Manila Hotel
  • Edsa Shangri-La Manila Hotel Mandaluyong
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  • Hotel Edsa Shangri-La, Manila Pasig
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  • Edsa Shangri La Manila
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  • Edsa Shangri-La, Manila Hotel
  • Edsa Shangri-La, Manila Pasig
  • Edsa Shangri-La, Manila Hotel Pasig

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.