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4.0 out of 5

"Accessible to points of interest. Excellent staff service and amenities. Wide variety of food choices in their restaurants, but pricey. " More

By a verified traveler on Sun 12 Jan 2020

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Hotel Description

5-star luxury hotel near SM Mall of Asia

Heart of Makati

Your stay at this San Lorenzo hotel places you within 3 miles (5 km) of Makati Medical Center and St Luke's Medical Center Global City. Fort Bonifacio and Venice Grand Canal Mall are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 2 restaurants, and a gym are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$93* Per night/room Jul 14 - Jul 15

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room (Residence Club)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Director's)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Residence Club)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

New World Makati Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for New World Makati Hotel

Everyone (1) Family (3)
2 out of 5
During our quarantine we stayed at this property. We were not allowed to order food outside the hotel. Thus, we were forced to pay ridiculously high prices for poor quality food. We would NOT recommend staying at this hotel during quarantine.

Posted by on Nov 19, 2021

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Comment from Hotel Management

Dec 5, 2021 by Hotel Manager NKumar

Dear Thomas, Thank you very much for sharing your feedback following your recent stay with us. It is with concern that I have read your comments regarding the restrictions on ordering food from outside as well the pricing and quality of our room service menu. Please accept my sincere apology for any inconvenience caused as due to the current restrictions, we are unable to allow food deliveries. I have taken note of your comments particularly on our food offers which I will discuss and address with the relevant teams. Again, thank you for your comments and rest assured that we will further improve our products and services. We hope that you will give another opportunity to better serve you. Sincerely, Nantha Kumar Hotel Manager

5 out of 5
Accessible to points of interest. Excellent staff service and amenities. Wide variety of food choices in their restaurants, but pricey.

Posted by on Jan 12, 2020

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5 out of 5
The hotel was fairly new and modern. Its clean and the staff were welcoming, accommodating, helpful, and courteous. Could not complain of anything. We enjoyed our stay and definitely will stay at this property again!

Posted by on Jul 17, 2019

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4 out of 5

Nice hotel, pool and close to mall/food

We loved this hotel. The room is nice size, bed very comfortable and everything was clean and in good shape. The pool is very nice as well. All of the staff was so friendly and helpful too. The only thing is that the breakfast buffet seating was too far from the buffet. I’d stay here again.

Posted by , from New Jersey on Jul 24, 2018

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Property Features

New World Makati Hotel offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury New World Makati Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 578 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 2 bars or lounges
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Built in 1994
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Manila EDSA Station (2 km / 1.3 mi)
  • Metro station: Ayala Center Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

New World Makati Hotel offers 578 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Extra futon mattress (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Cafe 1228 - This restaurant serves breakfast, lunch, and dinner.

Jasmine Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Bar Rouge - This bar serves light fare only. Open select days.

The Lounge - This café serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Rescue Bar - This bar serves light fare only. Happy hour is offered. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Spa Services

Marahai has 5 treatment rooms. Services include Swedish massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 5
  • Steam room in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

New World Makati Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: PHP 1650 per pet, per night, plus a deposit of PHP 2000 per night
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Bed sheets fee: PHP 0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: PHP 1535 for adults and PHP 767.5 for children (approximately)
  • Airport shuttle fee: PHP 2900 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: PHP 50 per day
  • Pet deposit: PHP 2000 per night
  • Pet fee: PHP 1650 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New World Makati
  • Makati New World
  • Makati New World Hotel
  • New Hotel Makati
  • New Makati
  • New Makati Hotel
  • New World Hotel Makati
  • New World Makati
  • New World Makati Hotel
  • World Hotel Makati
  • New World Manila
  • New World Makati Hotel Metro Manila
  • Renaissance Makati
  • New World Makati Hotel Manila
  • New World Hotel Manila
  • New World Makati Manila
  • Makati Renaissance
  • New World Hotel
  • New World Makati Hotel Hotel
  • New World Makati Hotel Makati
  • New World Makati Hotel Hotel Makati

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.