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4.3 out of 5

"Customer service is the best. Fully attended with your concerns and very honest about your expectations. " More

By a verified traveler on Wed 20 Feb 2019

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Hotel Description

4-star aparthotel in Ortigas Center

City center stay

With a stay at this Ortigas Center aparthotel, you'll be steps from Asian Development Bank Headquarters and The Podium. SM Megamall and Robinsons Galleria Mall are also within half a mile (1 km).

Outdoor pool

An outdoor pool is featured at this aparthotel, along with dry cleaning and luggage storage. Concierge services are provided for your convenience.

Free WiFi, kitchens

The 93 apartments feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and LCD TVs with digital channels. Room service, rice cookers, and free newspapers are also available.

Superior Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$41* Per night/room Oct 30 - Oct 31

Deluxe Triple Room, 1 Bedroom, Kitchen

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Studio Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Studio, 3 Twin Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Studio Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

1 Bedroom Premier

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Malayan Plaza ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Malayan Plaza

Everyone (1) Couples (1) Family (4)
2 out of 5
The front staff could not accommodate English-speakers. Several requests that I made went unaddressed including issues regarding my WiFi (IT was suppose to contact me but never did) and having inadequate bathing items available. Only the front desk manager did a superlative job of taking care of any issues that arose (including an angry anti-American tenant who threatened me). The ground floor restroom was out of outdoor (which caused an unfortunate accident for myself). The room did not have dishes and utensils. There are more grievances but I think this is enough.

Posted by on Nov 9, 2019

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5 out of 5
Customer service is the best. Fully attended with your concerns and very honest about your expectations.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Feb 21, 2019 by Joey Ong Front Office Manager

Dear Valued Guest, Thank you for your very excellent feedback about your stay with us. We truly appreciate the time you have taken to compliment our team and the service we offered, quoted to be a Excellent Customer Service. We are all happy to know that you had a great stay and very thankful for your excellent feedback. We hope you can recommend us to your friend and relatives, especially over the whole expedia community and looking forward to welcome you here personally once again in the near future! Best Regards, Joey F. Ong Front Office Manager

5 out of 5

Second Time Around

Pros: Friendly and polite staff, location.
Cons: Door locks were changed to access cards while we were there. Furniture could use updating.
Location: SM Megamall, restaurants, movies, banks, and is close to the MRT station.
We had deluxe suite with separate bedroom (2 TVs), and it was very spacious. The furniture was not spectacular but functional. We were on 22nd floor and had great view. The air conditioning worked very well, but was somewhat confusing to operate. The kitchenette facilities in the room are a welcome feature which allows a huge savings on food if you cook yourself. The best thing about Malayan Plaza is its location, the SM Megamall is approximately 3 blocks away.

Posted by , from Belleville, MI on Mar 24, 2015

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Comment from Hotel Management

Jun 11, 2016 by Bien

Dear Jerry, Thank you for choosing The Malayan Plaza as your Residence of Choice. We appreciate your time to share your experience with us. We are very happy to know that you had a pleasant stay. Thank you as well for commending our staff and this review will surely inspire us to give our best and improve our service. We wish to serve you and welcome you again on your next visit. Thank you. King regards, Bien Alarcos Sta Ana Front Office Manager

4 out of 5

Hotel staff are very friendly and helpful

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Value for your money is well worthed if you get the right promotional rate. The hotel is very convenient and accessible to shopping and good restaurant. The airport ride is not that far. Rent a car is not advisable but it helps if you want to go places out of the area.

Posted by on Apr 20, 2012

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3 out of 5

it took two days to fix a aircond that was leaking into the room, in the mornings after wakeup the floor was covered in water. We was on the 36 floor

Cons: Poor breakfast
Hotel is old and needs a lot of updates. Do not recommend this to anyone. Breakfast was for the Chinese and not for Americans. Internet you have to make a deposit.

Posted by , from Afghanistan on Feb 27, 2012

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5 out of 5

Great Value for the money

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, good ac, nice shower
I was impressed with this hotel. It was exceptionally convenient, it was clean, room was comfortable, AC worked well, free WiFi was a big bonus. Did not try the breakfast buffet, but everything else was great. McDonalds, Shakey's Pizza, Texas Roadhouse, 7-11, KFC all within walking distance. I plan to stay here in the future when I return.

Posted by , from Orem, UT, USA on Feb 20, 2012

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5 out of 5

Top Notch Hotel Along Mandaluyong-Pasig Area

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I have only high praises for this hotel from room, service, amenities, location as well as price. The staffs were all courteous & attentive to our needs. The location was unbeatable. All prime areas are within walking distance from the hotel. My kids were happy & there were always something for them to do. Looking back & remembering all the nice experiences we had there, I wouldn't in a heart beat hesitate about staying there again. Love love Malayan Plaza! They are absolutely the good guys! Keep up the good work!

Posted by , from Tamuning, Guam on Apr 13, 2011

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4 out of 5

Great location

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
Good value in a great, central Ortigas Center location. Room rates can vary greatly, but it was often the best value we could find in the area. Great roof-top pool, helpful staff, and spacious rooms. Breakfast was not great, but it was free.

Posted by , from Newark, NJ on Feb 4, 2011

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5 out of 5

Malayan Plaza Frist Class Near Everything Good in MANILA PHILIPPINES

MEGA MALL 5 stories high this is on the scale of the mall of the america's in minnesota. MNL Airport Shopping Shopping & More Shopping.....Did i mention the most beautiful girls in the world. Resturants McDonalds & Pizza Hut along with many many more. Walking Many things you can walk to are just around the corner including 7-11. Banks HSBC is the only bank i could find that allowed you to get a cash advance on your visa or mastercard. It was 1/2 a block from the Malayan Plaza Breakfast Buffett..........not just coffee & doughnuts...BUFFETT The best i have ever had in my 48 years at any price The Hotel staff where PERFECT in every way. I now have a home away from home @ the Malayan Plaza Manila / Pasig Taxi's many ready to serve you at the hotel ....when you are ready to go they can get you there. You can spend more. At The Malayan Plaza you just don't need to.

Posted by on Dec 29, 2009

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5 out of 5

Had a Great time there

The place was what I expected to be, It was clean and confortable. The help was very nice always and when you needed anything they where quick to respond. For breakfast the waiters there where very friendly and kind. It was quite except the wood bed on wood floor scratching with any movement. Overall the place was very nice to stay at and very close to Mega Mall and shopping centers. I would go back definitely.

Posted by on Jun 25, 2009

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Property Features

The Malayan Plaza offers its guests an outdoor pool and a children's pool. The business-friendly The Malayan Plaza also features concierge services, dry cleaning/laundry services, and room service (during limited hours). This 4-star Pasig aparthotel is smoke free.

  • 93 guestrooms or units
  • 40 levels
  • Built in 2005
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Internet access in public areas - high speed

Transport

  • Train station: Manila Santa Mesa Station (7.5 km / 4.6 mi)
  • Metro station: Ortigas Avenue Station (0.6 km / 0.4 mi)

Room Amenities

The Malayan Plaza offers 93 air-conditioned accommodations with safes and complimentary newspapers. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and rice cookers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Pasig aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchen
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Rice cooker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Malayan Plaza

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 3000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malayan Plaza
  • Malayan Plaza Apartment
  • Malayan Plaza Apartment Pasig
  • Malayan Plaza Pasig
  • Malayan Plaza Hotel Manila
  • Malayan Plaza Manila
  • The Malayan Plaza Hotel Manila
  • The Malayan Plaza Metro Manila/Pasig, Philippines
  • Malayan Plaza Aparthotel Pasig
  • Malayan Plaza Aparthotel
  • The Malayan Plaza Pasig
  • The Malayan Plaza Aparthotel
  • The Malayan Plaza Aparthotel Pasig

You should know

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't allowed at The Malayan Plaza.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.