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4.3 out of 5

"The hotel staff made sure that I would have a great time and stress free stay. " More

By Aika, from Toronto, ON, Canada on Mon 02 Apr 2012

Hotel Description

4-star spa hotel near Robinsons Galleria Mall, connected to a shopping center

City center retreat

A stay at this Ortigas Center hotel places you steps from Robinsons Galleria Mall and within a 5-minute walk of EDSA Shrine. SM Megamall and Greenhills Shopping Center are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the fitness center and perks like free self parking.

Soaking tubs, free WiFi

The 285 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include deep soaking bathtubs, minibars, and LCD TVs with cable channels.

Executive Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$80* Per night/room Feb 1 - Feb 2

Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Holiday Inn Manila Galleria ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Manila Galleria

Everyone (1)
5 out of 5

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 17, 2019 by Luisito II B. QCI Manager

Dear Valued Guest, Thank you so much for your amazing review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We greatly value your feedback. We hope you will visit us again. Sincerely, Luisito II B. Quality and Continuous Improvement Manager

5 out of 5

very friendly staff

Pros: Close restaurants, Quiet
Cons: No free Internet

Posted by , from LA,CA. on Feb 23, 2012

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5 out of 5

Very good place to stay

Pros: Free Internet, Quiet
Holiday Inn Manila Galleria is a practical hotel and the staff is very accommodating. I would still go consider staying in this hotel since the experience I had was very good. My only comment is the free bottled waters they provide. They can better improve it by not serving the smallest bottle size.

Posted by on Feb 4, 2012

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4 out of 5

Awesome stay

Pros: Close restaurants, Quiet, connects to robinson's mall
Cons: No free Internet, no free wifi
stayed here for 9 nine days with over 50 members of my basketball team and it was a pleasant stay with friendly staff and convenient entrances to the mall which has a movie theatre, supermarket, shopping mall, MANY restaurants just to name a few...minutes away from malls and entertainment

Posted by , from Guam on Jan 25, 2012

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1 out of 5

Direct access to Robinson's Mall!

Cons: No free Internet
It's pretty cool, this hotel offers direct access to the Robinson's Mall. The Robinsons Mall offers a food court on the ground floor, banks, shops a large supermarket and lots of restaurants. The hotel is also just a few minutes from Ayala center by MRT. Lot's of taxi's at all hours and I didn't feel to far away from the entertainment. If this isn't enough, two big malls are about 5 minutes away. The hotel it self is a disappointment. Dated furniture, dull gray carpeting in rooms and a distinct musky odor is present in two rooms I stayed in. Toilets are slow to flush. The good news is, there is always a Manager on duty to address your concerns. The staff are pretty cool, although you should open the door to the lobby yourself. If your looking for value, look somewhere else.

Posted by , from Los Angeles, CA, USA on Jan 18, 2012

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4 out of 5

A safe place to rest

Pros: Close restaurants, Quiet
Cons: No free Internet
The hotel is convenient to a shopping mall that contains a supermarket, movie cinema and giant food court. The staff is friendly. On the downside, it is a good distance from the airport, meaning cab fare is quite expensive. Overall it is a great place, very clean, with great service. However I feel it is a bit overpriced when it's all said and done, considering you have to pay extra for internet, and drinks and snacks from your minibar and way overpriced, there is no free breakfast.

Posted by , from Paju-si, Gyeonggi-do, South Korea on Nov 16, 2011

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5 out of 5

There is nothing more welcoming than being greeted by name

Pros: Close restaurants, Quiet, the staff
Cons: No free Internet
Wow, the service was fantastic. By the second day of my 8 day trip, the staff was greeting me by name -- at the front desk, by the bell hops, by the waiters in the restaurant. They really make you feel welcome, appreciated, and a friend.

Posted by , from Knoxville, TN on Nov 16, 2011

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5 out of 5

Very friendly and helpful staff, comfortable and spacious room.

Pros: Close restaurants, Quiet, connected to shopping mall
We have been staying at this hotel twice yearly for the past 8yrs. In the past I would have rated the hotel at a 3+/4 with small touches here and there that could have been better.But due to the hotel being connected to the shopping mall that is the plus that always kept us coming back.However, the hotel was since our last stay upgraded in many ways that definately pushed them into the 5 range.Toiletries are all natural and work really well, shower heads were upgraded, and shower curtain rod in curved out so that the curtain doesn't stick to you when you're in the shower.Bed sheets are nice quality and the desk in the room has an office chair which makes using the desk alot more comfortable.Hotel staff has always been great.Very friendly and accomodating, willing to help out with any questions you may have.Can't ask for a better location.Easy access to everything, connected to a big mall so anything/everything you could need is literally downstairs.

Posted by , from Sunnyvale,CA on Aug 21, 2011

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5 out of 5


Pros: Close restaurants, Quiet

Posted by , from FLORIDA on Apr 12, 2011

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4 out of 5

The staff were very good, hotel is in good location and clean.

Pros: Close restaurants, close to shopping mall
Cons: No free Internet, breakfast is expensive
The entire staff of the hotel were very friendly, helpful, courteous and very accommodating. Have a good view of the city from where we were. The best part of the hotel we like is it's adjacent to the mall. You don't have to go very far to do your shopping.

Posted by , from Chino Hills,California on Apr 12, 2011

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Property Features

Holiday Inn Manila Galleria offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 2907 square feet (270 square meters). Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Manila Galleria. Self parking is free. Smoking is allowed in designated areas at this 4-star Pasig hotel.

  • 285 guestrooms or units
  • 29 levels
  • 2907 sq ft of conference space
  • 270 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Valet parking (surcharge)


  • Airport: Ninoy Aquino Intl. Airport (MNL) (16.8 km / 10.4 mi)
  • Train station: Manila Santa Mesa Station (7.4 km / 4.6 mi)
  • Metro station: Ortigas Avenue Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Holiday Inn Manila Galleria offers 285 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Fab Restaurant - This restaurant serves breakfast, lunch, and dinner.

Bar One - Onsite bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Spa Services

Neo Spa has massage/treatment rooms. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

  • Body scrubs
  • Aromatherapy treatments
  • Massages


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1472.6 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1170 per person (approximately)
  • Valet parking fee: PHP 100 per night
  • Rollaway bed fee: PHP 1472.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galleria Holiday Inn
  • Galleria Manila
  • Holiday Inn Galleria
  • Holiday Inn Manila
  • Holiday Inn Manila Galleria
  • Holiday Inn Manila Galleria Hotel
  • Holiday Inn Manila Galleria Hotel Pasig
  • Holiday Inn Manila Galleria Pasig
  • Manila Galleria
  • Manila Galleria Holiday Inn
  • Holiday Inn Manila Galleria Metro Manila/Pasig, Philippines
  • Manila Holiday Inn
  • Holiday Manila Galleria Pasig
  • Holiday Inn Manila Galleria Hotel
  • Holiday Inn Manila Galleria Pasig
  • Holiday Inn Manila Galleria Hotel Pasig

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.