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I’M Hotel

5.0 star property
5-star luxury hotel near Venice Grand Canal Mall

Choose dates to view prices

Photo gallery for I’M Hotel

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Exterior
Minibar, in-room safe, desk, blackout drapes
Lobby lounge
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Popular LocationGreenbelt Shopping Mall18 min walk
  • Popular LocationBonifacio High Street5 min drive
  • Popular LocationFort Bonifacio15 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)32 min drive

Room options

View all photos for Prestige

Prestige | Minibar, in-room safe, desk, blackout drapes

Prestige

8.4/10 Very Good
  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout drapes

Indulgence Room

9.1/10 Wonderful
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Bedrooms

  • 883 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Studio

Classic Studio | Minibar, in-room safe, desk, blackout drapes

Classic Studio

9/10 Wonderful
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms

8.6/10 Very Good
  • 753 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

10/10 Exceptional
  • 614 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - Twin

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, blackout drapes

Premier Suite

8.9/10 Excellent
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - King

8.7/10 Excellent
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
City Garden GRAND Hotel
Pool
Hot Tub
Spa
Parking included
4.6 out of 5, Wonderful, (1005)
The price is $76
per night
$86 total
includes taxes & fees
Jun 6 - Jun 7
City Garden GRAND Hotel

About the neighborhood

Makati

Heart of Makati.Within a 15-minute walk of this Makati Downtown hotel, you'll find Power Plant Mall and Ayala Triangle Gardens. Ayala Center and Greenbelt Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Greenbelt Shopping Mall - 18 min walk
  • Glorietta Mall - 20 min walk
  • Bonifacio High Street - 5 min drive
  • Venice Grand Canal Mall - 8 min drive
  • Fort Bonifacio - 15 min drive

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • Tien Ma's Taiwanese Cuisine - 1 min walk
  • Starbucks - 1 min walk
  • Antidote Gastropub - 1 min walk
  • North Park Noodles - 1 min walk
  • Royal Indian Curry House - 1 min walk

About this property

I’M Hotel

5-star luxury hotel near Venice Grand Canal Mall
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 35 levels
  • 4 dining venues
  • Meeting rooms
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

How close is I’M Hotel to the airport?

I’M Hotel is 6.6 mi (32-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

How much does it cost to stay at I’M Hotel?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at I’M Hotel on Jun 1, 2024 start from $88.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does I’M Hotel have an airport shuttle?

I’M Hotel offers an airport shuttle 24 hours a day, on request, for a charge of PHP 2300 per vehicle, one-way.

Does I’M Hotel offer free breakfast?

Free breakfast isn’t provided at I’M Hotel, but cooked-to-order breakfast is offered for a fee of PHP 700 for adults and PHP 700 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at I’M Hotel?

No, there is no casino at this hotel, but Casino Filipino (7-min drive) and Newport World Resorts (9-min drive) are nearby.

What time is check-in at I’M Hotel?

Check-in begins at 2 PM.

Is there free parking at I’M Hotel?

This hotel offers free self parking.

Does I’M Hotel have a pool?

I’M Hotel features an outdoor pool.

Does I’M Hotel have a restaurant?

Yes, there are 4 restaurants on site.

Does I’M Hotel have a spa?

Pamper yourself with a day at Onsen Spa, where you can enjoy facials, body scrubs, and body wraps.

How close is I’M Hotel to downtown Makati?

I’M Hotel is 0.8 mi away from Makati.

I’M Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 517 out of 1001 reviews" "
Rating 8 - Good. 283 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sabin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Conrad, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nia lee nededog

Traveled with family
Liked: Staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

David, Princeton

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a nice hotel in an excellent location. Easy access to lots of shopping, dining and several other options. The big let down though was service. You can’t even dial the front desk from the room. It does not even connect let alone people answering. I wanted a bathrobe and there was no way to get is besides going down to the front desk as asking for it. However I was at the antidote and one of the staff there took it upon himself to ensure that I got what I needed. Even at check in there were multiple lines however some of them were manned by trainees and it took over 30mins for me to get checked in!! She kept saying the system as slow and not loading etc. mind you it’s not even that there were long lines. There are bar codes for you to order room service but no one tells you that you can call antidote directly and get access to the expanded menu of all that they have for in room dining.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the finest hotel and spa in the whole city. My stays here have been enjoyable. The rooms are nice and the spa is awesome.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Carlson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great the staff is excellent, but the price for cheacking, breakfast, and everything else is extremely expensive but i did enjoy my stay here .
Stayed 11 nights in Feb 2024

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location. Rooms are 5 star. Gym and pool very good
Stayed 3 nights in Feb 2024

10/10 Excellent

Jon

Stayed 7 nights in Feb 2024

6/10 Okay

Patricia M

Liked: Cleanliness, staff & service, property conditions & facilities
Very inconvenient due to fire alarm around 3:30 am , was only informed when we reached ground floor and learned it was a false alarm; we came all the way from 21st floor using fire exit stairs. They should have a loud speaker for announcement in the building.
Stayed 1 night in Feb 2024