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"Met and exceeded expectations. Very relaxing and welcoming property " More

By a verified traveler on Thu 08 Oct 2020

Hotel Description

4-star beachfront resort near Curry Hammock State Park

On the beach

You'll be within 3 miles (5 km) of Curry Hammock State Park and 12 miles (20 km) of Conch Air (Bi Plane Rides).

Private beach, outdoor tennis court

This romantic resort features a private beach, a full-service spa, and a marina. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.

Free WiFi, LCD TVs

The 292 guestrooms have LCD TVs with cable channels and offer free WiFi and room service. Other amenities include premium bedding, hair dryers, and safes.

Room (Hawks Cay)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$132* Per night/room Nov 29 - Nov 30

Family Room (Hawks Cay)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms (Marina Villa)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Villa, 2 Bedrooms (Single-Level, Marina Village)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (Waterview)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Villa, 3 Bedrooms (Sanctuary Village)

Bed Count 4 Twin Beds Maximum Occupancy 7 Max

Hawks Cay Resort ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hawks Cay Resort

Everyone (7) Couples (3) Family (5)
5 out of 5
Met and exceeded expectations. Very relaxing and welcoming property

Posted by on Oct 8, 2020

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2 out of 5
The AC was not working, reported multiple times and next day after being out in boat all day was given another room to move with no help.

Posted by , from Brooksville, Fl on Aug 15, 2020

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4 out of 5
It was like an all inclusive resort expected it wasn't all inclusive.

Posted by on Mar 8, 2020

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5 out of 5
We highly recommend Hawks Cay Resort. Our beautiful spacious room was on the first floor by the adult pool, hot tub and fire pit. Staff was very friendly & helpful!!

Posted by , from Clarkston, MI on Jan 29, 2020

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Comment from Hotel Management

Jan 30, 2020 by Jason B

Thank you for rating us! We are happy to hear you enjoyed your stay with us, and hope you are able to come visit us again!

2 out of 5
Terrible room service, breakfast was a rip off, front desk was either great or very disappointing depending on which agent you talked too I wanted to extend a day they told me to call reservations are you kidding I’m at the front desk checking in

Posted by , from Florida on Jan 21, 2020

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Comment from Hotel Management

Jan 23, 2020 by Debra

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great place to stay for my family and I. Good mix of activities, we didn't try all the restaurants , but the ones we tried we good.

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 8, 2020 by Jason B

Thank you for your feedback! We are happy to hear you enjoyed your stay with us!

4 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by HotelMgmt

It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

5 out of 5

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 21, 2019 by HotelMgmt

Your perfect score has brightened our day, thank you! Come back soon!

2 out of 5
Hawks cay resort has changed a lot. No as many dining places, check in and out was unaccommodating and was not asked if we liked our stay. Main pool was way overcrowded and water was gross. Not happy with this resort anymore. We have been 5 years and this has been worst vacation there yet.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Mar 30, 2019 by Jason B

Good Afternoon! We apologize for not meeting your expectations this trip. We do appreciate your loyalty, and hope you return back so that we can provide you the Hawks Cay experience you expect!

4 out of 5
We got there late in the evening but we did enjoy the pool and the beach. The kids liked their bunk beds. The bar was a nice place to relax and watch tv (our nfl team was playing)

Posted by on Dec 24, 2018

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Comment from Hotel Management

Dec 26, 2018 by April

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Renovations + Closures

The following facilities or services will be unavailable from July 02 2020 to December 31 2020 (dates subject to change):

  • Children's club
  • Dining venue(s)
  • One of the swimming pools
  • Spa

Property Features

Step outside to unwind on the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hawks Cay Resort you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This beach resort also offers a children's pool, an outdoor tennis court, and a spa tub. Parking is available for a fee. This 4-star Marathon resort is smoke free.

  • 292 guestrooms or units
  • 4 levels
  • 4 buildings
  • 5 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1960
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Car service
  • Concierge
  • Game room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (162.2 km / 100.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hawks Cay Resort offers 292 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Renovation of all guestrooms was completed in September 2019.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Ocean - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Beach Grill - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Alma at Hawks Cay Resort - This restaurant specializes in Latin American cuisine.

Island Time - This coffee shop serves breakfast and light fare.

Room service (during limited hours) is available.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Golfing nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Bicycle rentals nearby
  • Segway rental/tour on site
  • Boat tours on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby

Spa Services

Calm Waters Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50.63 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Children's club/arcade access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • In-room coffee
  • Concierge service
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24.00 for adults and USD 12.00 for children (approximately)
  • Uncovered valet parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cay Hawks Resort
  • Cay Resort
  • Hawks Cay
  • Hawks Cay Duck Key
  • Hawks Cay Resort
  • Hawks Cay Resort Duck Key
  • Duck Key
  • Hawk Cay Resort
  • Hawks Cay Hotel Duck Key
  • Hawks Cay Resort Duck Key, Florida
  • Hawks Key
  • Hawks Cay Resort Marathon
  • Hawks Cay Marathon
  • Hawks Cay Resort Resort
  • Hawks Cay Resort Marathon
  • Hawks Cay Resort Resort Marathon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.