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Hawks Cay Resort

4-star property
61 Hawks Cay Blvd, Marathon, FL 1-855-201-7819
4.0 out of 5
Very good!
See all 26 travelocity Reviews

"When you walk up to the property, it looks really nice. The people checking us in didn't really greet us, just basically asked our name to check us i ... " More

By a verified traveler on Sun 12 Feb 2023

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Hotel Description

4-star beachfront resort near Curry Hammock State Park

On the beach

A stay at this resort places you within half a mile (1 km) of Long Key State Park and 3 miles (5 km) of Curry Hammock State Park.

Renovated in 2019

This traditional resort features a private beach, a full-service spa, and a marina. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.

Room, 2 Queen Beds (Hawks Cay)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$405* Per night/room Apr 18 - Apr 19

Villa, 2 Bedrooms (Marina Village Townhome)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Villa, 3 Bedrooms (Sunset Townhome)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Family Villa, 2 Bedrooms (Single-Level, Marina Village)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Villa, 2 Queen Beds (Marina Village)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Villa, 3 Bedrooms (Sanctuary Village)

Bed Count 4 Twin Beds Maximum Occupancy 8 Max

Hawks Cay Resort ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hawks Cay Resort

Everyone (8) Couples (6) Family (12)
3 out of 5
When you walk up to the property, it looks really nice. The people checking us in didn't really greet us, just basically asked our name to check us in. We couldn't grab a baggage cart ourselves, an attendant said he had to help us. He grabbed a cart and he was walking with us but then suddenly stopped and started helping someone else...so we were like, okay, we'll do it ourselves so we had to pull four bags of luggage to our room. After we dropped our bags off we went to the Tiki bar to get a drink, it was dark out now, the bartender could bearly squeak out "what do you want to drink" and kind of tossed menus on the bar at us. During check in and at the bar, the first impression was not good. We said to each other, boy, no personalities, just flat attitudes. For the amount of money charged per night, the room was pretty much average, a room you'd find anywhere, and, for much less. The hallway carpet, from the elevator to the room, has bleach streaks and bleached out blobs which gives a bad impression heading to your room (we were on the fourth floor). One of the stairwell door handles fell off the door when we tried to open it. It literally came off in my hand. The resort charges way too much for food and drinks. We ended up going to the store to purchase our own snacks, food and items to drink. We ate a couple times there, but split one meal just to tie this over so we can go somewhere else to eat. Have no idea what the $55 a day resort fee for amenities gave us.

Posted by , from New Berlin on Feb 12, 2023

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Comment from Hotel Management

Feb 15, 2023 by Hotelmgmt

Sharon, it is extremely disappointing to learn about the oversights you experienced during your trip. We apologize on behalf of our team for their less than warm interactions and lack of responsiveness and attention to detail. We will use your helpful feedback as a training opportunity and reminder. This certainly does not reflect a typical stay with us and we hope we are able to show you what we are truly capable of in the near future.

5 out of 5
We own The Epic W.P.B. and have been working with hospitality for a very long time. I was a bit concerned after reading that someone rented one of these “villages” but could not use the hotel amenities and was upset over the lack of activities upon arrival. I called the hotel to make sure that wouldn’t be the case since this was a last minute booking and I knew little to nothing about this hotel before booking it, I was assured we would have access to the pool and other amenities. Upon arrival, we had some small issues with our initial “Villa”, I have disabilities and it was a bit far from the action. I also had a neighbor who was a bit loud. When I contacted the front desk, Jordyn, their hotel manager on shift, took me on a tour of the units available that evening and shared tips to help us make the most our of our stay. She also allowed us to move to where I felt more comfortable at our own pace. Jordyn made us feel treasured. Beautiful property, outstanding service, great views and amazing atmosphere. I learned the Villages are privately owned and the owners use different platforms to rent it out. Just like Airbnb’s, you will find the good ones and the not so great ones. If you are going to rent this property, make sure you’re renting directly from HAWKS CAY and when in doubt, call the hotel, they’re super helpful. Renting from. HC will grant access to the same amenities the hotel guests enjoy on site. You will be delighted.

Posted by , from LOXAHATCHEE on Sep 10, 2022

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Comment from Hotel Management

Oct 15, 2022 by Hotelmgmt

We greatly appreciate you taking the time to share your experience. I am ecstatic to read our team assisted you in a seamless room change to ensure the utmost comfort and convenience for your needs. It was a pleasure showing you around and lending some advice to make your stay outstanding. We will indeed celebrate our team for a job well done! We look forward to assisting you with any future reservations. We know we can ensure a flawless vacation from start to finish when you revisit Hawks Cay Resort. Thank you!

5 out of 5
Amenities were great!

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 24, 2022 by Hotelmgmt

We love being able to offer a memorable vacation for our guests here at Hawks Cay Resort with our top-notch amenities and fun activities! It’s a treat to read you found everything to be five-star worthy. We hope you can return to enjoy us again soon!

5 out of 5
It had great amenities and upscale look.

Posted by , from San Antonio on Jun 29, 2022

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Comment from Hotel Management

Jul 3, 2022 by Hotelmgmt

It's wonderful to hear you enjoyed the beauty of our resort, as well as the terrific amenities we offer! Thank you for the five-star review. We can't wait to create more memories with you soon!

1 out of 5
We got stranded in New Orleans by Southwest Airlines, and could not get to the resort on our scheduled check in day and were told NOTHING could be done to reimburse us for that lost night, and that if we hadn't of called our entire reservation would have been canceled and labeled no show - and the full amount still billed to our credit card. Pools were dirty and hot - pumps were never on circulating cold water.

Posted by on Jun 15, 2022

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Comment from Hotel Management

Jun 22, 2022 by Hotelmgmt

Brian, we are very sorry your unexpected travel delays caused any inconvenience. When reservations are not made with us we are unable to make adjustments. They must be made through your booking agency. I hope this information helps you in the future. I regret we did not meet your expectations, but we appreciate your feedback so we can make the necessary changes. We would love the chance to restore your trust.

5 out of 5

Posted by on Mar 11, 2022

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4 out of 5
Restaurant times were very limited for prime season. Room had maintenance issues. Lovely grounds and amenities.

Posted by on Feb 24, 2022

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Comment from Hotel Management

Feb 26, 2022 by Hotelmgmt

We always are glad our guests can enjoy our beautiful scenery and relaxing vibes here at Hawks Cay Resort, but we are disappointed we fell short in a few areas. We will certainly discuss your helpful feedback so your next visit is worthy of that fifth star. We hope to welcome you back soon!

5 out of 5

Posted by , from Flower Mound on Feb 22, 2022

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5 out of 5
Awesome resort, lots of different activities and things to do at the resort. Cove was awesome, you plenty of space to spread out and not feel like you are right on top of other people. Neat area around the cove for you to watch the dolphins. Would definitely add it to my list of return places/resorts to stay in. Very friendly staff and overall great experience!!

Posted by on Oct 14, 2021

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Comment from Hotel Management

Oct 16, 2021 by Hotelmgmt

How delightful to read your stay was fantastic from beginning to end, John, and we thank you for taking the time to review us! Watching the bottlenose dolphins is one of my favorites too, and I am glad we could share this experience! Our team here at Hawk's Cay would love to have you back for another memorable trip anytime! See you soon!

5 out of 5
We have never experienced such a superior staff!! Everyone from maintenance, cashiers, waiting staff were very kind, attentive and very professional. My husband and I were on the dock fishing and one of the cleaning staff called out from the porch she was cleaning “good morning! I hope you have a wonderful day! We enjoyed our stay very much!

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 30, 2021 by HotelMgmt

We want our valued guests to feel right at home here at Hawks Cay Resort and I love that our team did just that during your recent stay. I cannot wait to share your kind words with everyone and we all look forward to your future travels to Duck Key!

About the Hawks Cay Resort

Location 61 Hawks Cay Blvd, Marathon, FL 33050

Property Features

Step outside to unwind on the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hawks Cay Resort you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This beach resort also offers a children's pool, outdoor tennis courts, and a spa tub. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hawks Cay Resort was completed in September 2019.

  • 292 guestrooms or units
  • 4 levels
  • 4 buildings
  • 5 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1960
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Car service
  • Concierge
  • Game room or arcade
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hawks Cay Resort offers 292 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels. This Marathon resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Renovation of all guestrooms was completed in September 2019.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Ocean - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Beach Grill - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Alma at Hawks Cay Resort - This restaurant specializes in Latin American cuisine.

Island Time - This coffee shop serves breakfast and light fare.

Room service (during limited hours) is available.

Nearby Activities

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Golfing nearby
  • Motor boating nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Fish cleaning table
  • Kayaking on site
  • Yoga classes/instruction on site
  • Playground on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Boat tours on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Water sports equipment
  • Scuba diving nearby

Spa Services

Calm Waters Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 13 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 61.88 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Concierge service
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.00 for adults and USD 12.00 for children
  • Uncovered valet parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cay Hawks Resort
  • Cay Resort
  • Hawks Cay
  • Hawks Cay Duck Key
  • Hawks Cay Resort
  • Hawks Cay Resort Duck Key
  • Duck Key
  • Hawk Cay Resort
  • Hawks Cay Hotel Duck Key
  • Hawks Cay Resort Duck Key, Florida
  • Hawks Key
  • Hawks Cay Resort Marathon
  • Hawks Cay Marathon
  • Hawks Cay Resort Resort
  • Hawks Cay Resort Marathon
  • Hawks Cay Resort Resort Marathon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.