- Check-in time starts at 3:00 PM
- Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests with Half Board plans must book meals in advance.
Eden Andalou Aquapark & Spa offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
- Credit card pre-authorization
- Property does not require health documentation at check-in
- Cashless transactions are not available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Masks are not compulsory at the property
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Cash or credit card deposit required
- Pets cannot be left unattended
- Contactless food service / room service is not available
- Commonly-touched surfaces are cleaned with disinfectant
- Reservation is not required for facilities onsite
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- Security system
- Mobile key entry is not available
- Debit cards not accepted
- Food service has been amended for enhanced safety
- Protective clothing is not available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Carbon monoxide detector
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Individually-wrapped food options are not available
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- Breakage deposit: EUR 500 per stay
- New Year's Eve (31 December) Gala Dinner per adult: EUR 160
- New Year's Eve (31 December) Gala Dinner per child: EUR 80 (up to 11 years old)
- A tax is imposed by the city: EUR 2.27 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: EUR 100.00 per accommodation, per night
- Late check-out fee: EUR 80
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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