Within a 10-minute walk of this Zona Dorada property, you'll find Playa Brujas and Islands and Protected Areas of the Gulf of California. Islas de Mazatlan Ecological Reserve and Punta Camaron Beach are also within 2 miles (3 km).
This all-inclusive property features 5 restaurants, 2 outdoor pools, and a spa tub. There's fun for all ages with a children's pool and surfing/body boarding, and in-room childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like continental breakfast and valet parking.
Jun 29, 2022 by David Tussi
Dear Ralph, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon. Kind Regards, David Tussi General Manager Pueblo Bonito Mazatlán Beach Resort
Jan 17, 2022 by David Tussi
Dear Scott, We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We hope to have the opportunity of hosting you again! Kind Regards, David Tussi General Manager Pueblo Bonito Mazatlán Beach Resort
Jun 18, 2021 by Gerencia de servicios
Cualquier detalle estamos para servirles. Saludos cordiales.
Jun 6, 2021 by Gerencia de servicios
Cualquier detalle estamos a sus órdenes. Saludos cordiales.
Mar 17, 2020 by Moisés Vázquez/Gerente de Servicios.
Estimado Sr. Iván, le agradecemos por hospedarse en Pueblo Bonito Resorts y por compartirnos su experiencia vacacional a través de su calificación otorgada a nuestras instalaciones y servicios. Nos hubiera gustado saber el motivo por el cual recibimos esa calificación y a su vez conocer la falla en nuestros servicios, de esa manera podemos mejorar para atenderle mejor en su siguiente visita, para lo cual nos gustaría tener la oportunidad de recibirles nuevamente. Saludos cordiales.
Oct 3, 2019 by General Manager
Dear guest, on behalf of the staff and management at Pueblo Bonito Resorts we thank you for rating our services and facilities. We are very sorry the incidents you may had during your stay related to our renovations.Thanks to your comments we will work to improve all our services. We hope to have the opportunity to serve you again once our hotel is completely remodeled. Best regards.
Jul 7, 2019 by Moisés Vázquez.
Dear guest, thank you very much for rating our services and facilities on your recent stay in our hotel. On behalf of our staff and management we deeply regret you witnessed these issues during your recent stay in our hotel and we hope we could have another opportunity to meet your expectations of those services you did not like, especially those issues created by our major renovations. Best regards.
May 6, 2019 by General Manager
Dear guest, thank you very much for rating our services and facilities on your recent stay in our hotel, we hope to meet your expectations once again. Best regards.
Nov 25, 2018 by Moisés Vázquez.
Dear Abbie, we thank you for taking the time to share your vacation experience through this platform. We hope to have the honor to serve you again and be part of your vacation plans many more times. Best regards.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Pueblo Bonito Mazatlan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Pueblo Bonito Mazatlan - All Inclusive offers its guests 2 outdoor swimming pools, a spa tub, a sauna, and a children's pool. There are 5 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Event space at this property measures 2786 square feet (259 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Pueblo Bonito Mazatlan - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Mazatlán property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Pueblo Bonito Mazatlan - All Inclusive offers 247 accommodations with safes and hair dryers. Beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.
Angelos Gourmet Restaura - This restaurant specializes in Italian cuisine and serves dinner only.
Las Palomas - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Cilantros - This beach restaurant specializes in seafood and serves lunch and dinner.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.
Guests under 18 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival.
Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.