Heart of McAllen
Within 3 miles (5 km) of this hotel, you'll find La Plaza Mall and McAllen Convention Center. McAllen Chamber of Commerce and McAllen Heritage Center are also within half a mile (1 km).
Free shuttle, parking
This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.
Free Internet, comfy beds
Featuring conveniences like refrigerators and coffee/tea makers, the 165 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Pillowtop beds, Netflix, and room service are also available.
Jan 4, 2020 by ArmandoB
Thank you so much for your wonderful review. Our housekeeping staff were very happy to read your comments.
Sep 24, 2019 by Jeff
Thank you for your feedback and for selecting the Casa de Palmas for your recent stay in McAllen. I apologize for the inconvenience that the fire alarm caused. Please know that this is a rare occurrence. We hope to see you again soon.
Jul 1, 2019 by Jeff H
Thank you for taking the time to write this AWESOME review and for choosing the Casa de Palmas during your recent stay in the Rio Grande Valley. We hope to see you again soon. Regards,
Jun 24, 2019 by Jeff
Thanks for the awesome review, as well as for selecting the Casa de Palmas for your recent stay. See you next time you're in town.
May 27, 2019 by Jeff
Thank you so much for your recent stay and for posting such a nice review. We hope to see you again soon. Jeff Harper General Manager
Mar 18, 2019 by ArmandoB
Thank you for choosing the Casa De Palmas Renaissance McAllen Hotel for your recent travels to McAllen. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!
Jan 8, 2018 by Jeff
Dear Leon, Thank you for the terrific 5-star review and for selecting the Casa de Palmas Renaissance for your stay in McAllen. We hope to see you many times in the future..Jeff H General Manager
The following facilities or services will be unavailable from September 01 2020 to October 15 2020 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Casa De Palmas, Trademark Collection by Wyndham offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Casa De Palmas, Trademark Collection by Wyndham. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. This 3.5-star McAllen hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free RV, bus, truck parking
Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Casa De Palmas, Trademark Collection by Wyndham has a restaurant on site.
Cantina Lomax - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.