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4.8 out of 5

"room was a little musty smelling. all else good. thanks. " More

By a verified traveler on Thu 08 Oct 2020

Hotel Description

3-star hotel near La Plaza Mall

In McAllen

With a stay at this well-placed hotel, you'll be half a mile (1 km) from La Plaza Mall and within 3 miles (5 km) of McAllen Convention Center. Rio Grande Regional Hospital and McAllen Medical Center are also within 2 miles (3 km).

Free perks

2 spa tubs, an outdoor pool, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 4 conference rooms, business center, and free airport drop-off. Enjoy the 24-hour fitness center and free perks like buffet breakfast and free self parking.

Free Internet, LCD TVs

The 191 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and coffee/tea makers. Other amenities include free local calls, ironing boards, and desks.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Aug 6 - Aug 7

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wyndham Garden McAllen at La Plaza Mall ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Wyndham Garden McAllen at La Plaza Mall

Everyone (2) Family (2)
5 out of 5

Posted by on Jul 7, 2021

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4 out of 5
room was a little musty smelling. all else good. thanks.

Posted by on Oct 8, 2020

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Comment from Hotel Management

Oct 8, 2020 by Brenda Rodriguez FD Mgr

Dear Guest, Thank you for your time and feedback, we were glad to have you here in our property, we apologized for any inconvenience you went trough your stay and we will make sure do the necessary changes in the near future, hope to see you soon!

5 out of 5
Great hot breakfast. Staff is great . Everyobe very nuce and accommodating.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by reservations

Thank you for taking the time to tell us about your experience at Wyndham Garden McAllen At La Plaza Mall. It is always a pleasure to receive positive feedback and glad you enjoyed the breakfast and staff was great.

5 out of 5

100% Recomendable

Pros: Fell like home
Location: Excellent location near mall near restaurants near higway
Everything was perfect, price, location, service, etc...

Posted by , from CDMEX on Nov 21, 2017

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Comment from Hotel Management

Nov 23, 2017 by Reservations

Thanks for staying with us. We appreciate your feedback!

About the Wyndham Garden McAllen at La Plaza Mall

Location 1921 S 10th St, McAllen, TX 78503

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from May 22 to June 30:

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Wyndham Garden McAllen at La Plaza Mall, you'll find 2 spa tubs, an indoor pool, an outdoor pool, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. Event space at this hotel measures 3081 square feet (286 square meters) and includes conference space. An area shuttle within 2 miles and a shuttle from the hotel to the airport (available on request) are free. The business-friendly Wyndham Garden McAllen at La Plaza Mall also features barbecue grills, a garden, and complimentary newspapers in the lobby. Self parking is free. This 3-star McAllen hotel is smoke free.

  • 191 guestrooms or units
  • 3081 sq ft of conference space
  • 286 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Miller Intl. Airport (MFE) (1.6 km / 1 mi)
  • Property shuttles: Free airport drop-off and area shuttle within 2 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wyndham Garden McAllen at La Plaza Mall offers 191 accommodations with coffee/tea makers and irons/ironing boards. LCD televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Smart iStay Hotel M McAllen
  • Smart iStay Hotel M
  • Smart iStay M McAllen
  • Smart iStay M
  • Wyndham Garden McAllen Plaza Mall Hotel
  • Wyndham Garden McAllen Plaza Mall
  • Wyndham Garn Mcen Plaza Mall
  • Wyndham Mcallen At Plaza Mall
  • Wyndham Garden McAllen at La Plaza Mall Hotel
  • Wyndham Garden McAllen at La Plaza Mall McAllen
  • Wyndham Garden McAllen at La Plaza Mall Hotel McAllen

You should know

  • Wyndham Garden McAllen at La Plaza Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.