Casa del Balam Merida

3.5 star property
3.5-star Colonial hotel near Paseo de Montejo

Choose dates to view prices

Photo gallery for Casa del Balam Merida

Outdoor pool, sun loungers
Front of property
Deluxe Room | Soundproofing, free WiFi, bed sheets
Bar (on property)
Garden
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • Pool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Popular LocationMérida Cathedral4 min walk
  • Popular LocationPlaza Grande5 min walk
  • Popular LocationUS Visa Applicant Service Center18 min walk
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)16 min drive

Room options

Deluxe Double Room

8.9/10 Excellent
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room

8.8/10 Excellent
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Mérida

Mérida Centro stay.Within a 15-minute walk of this Mérida Centro hotel, you'll find Mérida Cathedral and Paseo de Montejo. Universidad Autónoma de Yucatán and Jose Peon Contreras Theater are also within half a mile (1 km).

What's nearby

  • Parque Santa Lucía - 1 min walk
  • Mérida Cathedral - 4 min walk
  • Plaza Grande - 5 min walk
  • US Visa Applicant Service Center - 18 min walk
  • U.S. Consulate Merida - 3 min drive

Getting around

  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • La Chaya Maya - 2 min walk
  • Museo de la gastronomía yucateca - 3 min walk
  • Restaurante la Chaya Maya la Casona - 2 min walk
  • Bistrola 57 - 1 min walk
  • Mi Viejo Molino - 1 min walk

About this property

Casa del Balam Merida

3.5-star Colonial hotel near Paseo de Montejo
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida. Parking is available for a fee.

This 3.5-star Mérida hotel is smoke free.

  • 54 guestrooms or units
  • 5 levels
  • Built in 1960
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa del Balam Merida offers 54 accommodations with designer toiletries and complimentary toiletries. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: MXN 110 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 110 for adults and MXN 80 for children
  • Uncovered self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

How close is Casa del Balam Merida to the airport?

Casa del Balam Merida is 5.1 mi (17-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Casa del Balam Merida?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Casa del Balam Merida on May 26, 2024 start from $69.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa del Balam Merida have an airport shuttle?

Airport shuttle services are not available at Casa del Balam Merida.

Does Casa del Balam Merida offer free breakfast?

Free breakfast isn’t provided at Casa del Balam Merida, but full breakfast is offered for a fee of MXN 110 for adults and MXN 80 for children.

Is there a casino at Casa del Balam Merida?

No, there is no casino at this hotel, but Casino La Cima (4-min walk) and Diamonds Casino (7-min drive) are nearby.

What time is check-in at Casa del Balam Merida?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Casa del Balam Merida?

Free parking is not available at this hotel. Self parking is available for MXN 50 per day.

Does Casa del Balam Merida have a pool?

Casa del Balam Merida features an outdoor pool.

Does Casa del Balam Merida have a restaurant?

Casa del Balam Merida is home to Bistrola 57, which features Fusion cuisine.

Does Casa del Balam Merida have a spa?

This hotel doesn't have a spa, but it does offer body scrubs, facials, and body treatments.

How close is Casa del Balam Merida to downtown Mérida?

Casa del Balam Merida is 0.2 mi away from Mérida.

Casa del Balam Merida Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 968 reviews" "
Rating 8 - Good. 327 out of 968 reviews" "
Rating 6 - Okay. 106 out of 968 reviews" "
Rating 4 - Poor. 34 out of 968 reviews" "
Rating 2 - Terrible. 51 out of 968 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Stayed 3 nights in Feb 2024

10/10 Excellent

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old Mexican feeling. Lovely courtyard area, small pool area but nice to relax there, staff super friendly and helpful. It’s less than a three minute walk to the Centro Historico square and another lovely park a block in the opposite direction with more fabulous restaurants as well, many fabulous restaurants such as Casa Maya within a couple of blocks as well, and lots of amazing shopping. Loved our time there. Room was a good size with modern bathroom and old Mexican feel, only complaint was that the air conditioning sometimes dripped at night and don’t think they ever came to fix it, but really liked the atmosphere overall. Great restaurant on the main floor where we had breakfast most days. It’s in the heart of the best area in Merida by the historical buildings and was so convenient! Highly recommend.

6/10 Okay

Eric P

Business traveler
Liked: Cleanliness, room comfort
Ambivalence and faulty shower head
They really needed to provide a note in advance of the stay indicating that the street outside, and part of the restaurant inside, are under construction as these both detracted from my stay and were unwelcome surprises. My taxi couldn’t even get close to drop me off with my luggage due to the blocked street. As well, the moment I turned on the shower, the shower head popped off and blasted water all over the bathroom. Obviously I was standing there buck naked and getting ready to go somewhere so I wasn’t going to spend time phoning someone and waiting for them to come fix it - plus if I have to do that it’s already too late to give them a chance to “make it right”. Needless to say after fumbling around looking for the small parts, gaskets etc that popped out of the assembly I got it working, albeit just barely as the threads were stripped and there was a fair bit of corrosion and residue making things not fit well. Definitely old and in need of replacing. Also finding a place to plug anything in was like pulling teeth. Bed was comfortable, pool was nice but small and cold (but refreshing) as of course nearly every pool and bathroom photo on hotels.com is taken from a deceptive angle.
Stayed 2 nights in Feb 2024

10/10 Excellent

Terry, Tulsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Casa del Balam. This is an older hotel, which has been very well maintained. Our room was large, comfortable, and quiet, with a beautiful view of the center city. The staff members were all very responsive, helpful, and friendly. We will definitely stay here on our future trips to Merida. Very good value for the very reasonable cost!
Stayed 5 nights in Feb 2024

6/10 Okay

Lidia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location was great. Room had water spilling from the ceiling coming from the AC.
Stayed 2 nights in Feb 2024

6/10 Okay

Patricia R and

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel use to be a family home that was renovated into a hotel with restaurant attached. The hotel has a lot of potential, with a courtyard and pool. With our stay which was almost a month, the pool was under going repairs, the parking was sometimes unavailable, the restaurant was undergoing expansions. Although not the hotel fault but roads in towns were all being transformed into a coble kind of look. However the dust from all of this, didn't seem to be cleaned daily. The courtyard is in dire need for a good power wash. They have issues with elevators as a few times out of order. Most of the staff was helpful and kind. The location is great to see all the sites. We did experience some of the completed area on Merida, which is very beautiful and clean. Maybe in a couple of years we will try again, not sure about stay at this hotel though.
Stayed 28 nights in Jan 2024

6/10 Okay

Ned

Liked: Cleanliness, room comfort
Great Location; Modest rooms
This hotel is one of the best locations in Merida - very near good restaurants, the Plaza, the Cathedral, museums, the market..... We were somewhat underwhelmed by the hotel itself. We thought we booked a King bed room, but they only had doubles. We arrived at 2:40 but Reception made no effort to get us (or a family of 4 who arrived just after us) into a room - although it was apparent the rooms were ready. The air conditioner worked, but we couldn't set a specific temperature. The bathroom had no hand towels (until we asked) and only two pretty old bath towels. No extra towels by the pool. The elevators are old and stopped either above or below the floor level (only by a small amount, but....).
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and attentive, competent staff. Wonderful ambiance and a wonderful location in the historical neighborhood in the center of Merida. Great colonial architecture and lots of restaurants and stores.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a wonderful, beautiful, traditional style first class Mexican Hotel with most reasonal room prices.The base of the hotel is an old Colonial mansion; there is a 60 year old, more modern extension built around the base which consists of the entire hotel. The hotel has a feel of years gone by, with a beautifully landscaped courtyard with an unheated swimming pool. The hotel has 2 old elevators which are functional as well as safe. The staff are genuinely attentive, friendly and most competent. This hotel is in the middle of the Centro historical neighborhood in Merida which is close to all of the historical parks and colonial architecture and multiple stores and restaurants. This hotel is a gem in the most important and relevent neighborhood in Merida. The plumbing is older and could be better, but this is true for much of Merida. This is a small compromise to be privileged to experience the ambiance and culture of the Mayans as well as old Colonial Mexico.
Stayed 10 nights in Jan 2024

2/10 Terrible

Elaine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our welcome to the hotel was an irate guest arguing with the front desk clerk who was apparently charged on her bill for two towels, which the police was called upon. This incident took about an hour before the front desk clerk was able to take care of us. The room did not have a refrigerator. There was no ice offered in the hotel. Only a cup size was offered from the bar area, which is undergoing renovation. The bathroom sink faucet in Room 211 was completely loose. In addition, the hotel bar and restaurant is undergoing renovations, which they did not notify the guests. They were welding and cutting glass and metal frames in the entrance of the bar and restaurant. This occurred about 10 feet away from the front desk area. The fumes from the welding and the strong smell of turpentine was permeated throughout the lobby area. There were no warnings signs displayed to alert the guests. The pool had debris in the water, and was being filled with a water hose which a person can trip over and no operating jets to circulate the water.