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"Very nice - Would definitely stay there again! " More

By a verified traveler on Mon 24 Feb 2020

Hotel Description

Muskogee guestrooms with free WiFi

In historical district

Within 2 miles (3 km) of this Muskogee hotel, you'll find Five Civilized Tribes Museum and River Country Water Park. Saint Francis Hospital Muskogee and The Castle of Muskogee are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 66 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Coffee/tea makers, free weekday newspapers, and hair dryers are also available.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$60* Per night/room Jul 19 - Jul 20

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus The Inn & Suites At Muskogee ratings based on 11 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus The Inn & Suites At Muskogee

Everyone (7) Couples (2) Family (3)
5 out of 5
Very nice - Would definitely stay there again!

Posted by on Feb 24, 2020

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Comment from Hotel Management

Mar 10, 2020 by N.Johnson

Thank you so much for the 5 star rating.

5 out of 5
It is recently updated and has a friendly staff and a great breakfast!

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by N.Johnson

Thank you for the positive feedback.

1 out of 5
Hotel was inaccessible due to flooding in the area. Management refused to give me a refund even though they admitted thete was no way to reach the facility. Very disappointing experience.

Posted by on May 26, 2019

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Comment from Hotel Management

May 29, 2019 by Neal P

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9189105060. Sincerely, Neal P General Manager Best Western Plus The Inn & Suites at Muskogee

5 out of 5

Posted by on Apr 25, 2019

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1 out of 5
The hotel is pretty. Staff is rude. Roaches in room. Pool was slimy and had clumps of hair floating in it. Air conditioner in room was broken. Was sweating all night because hotel didnt have anyone anyone to fix it. Staff removed breakfast while i was still making my plate. Told me i couldn't have more than 2 waffles. Then I they charged my card $60 for pillows, when I didnt take any pillows. Staff said the hotel has no manager. No owner or manager ever returned my call.

Posted by on Mar 5, 2019

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4 out of 5

Nice hotel

Nice place, comfortable beds, good breakfast. Would stay again.

Posted by , from illinois on Jul 9, 2018

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Comment from Hotel Management

Jul 25, 2018 by N.Johnson

Liz, We are happy you had a good stay. We look forward to having you again.

2 out of 5
I booked two rooms and one of the rooms smells like a dog stayed in the room before we did. I mentioned to the staff my son is allergic to dogs and requested if we can have a different room. She states, "We don't accept dogs here." The two rooms are next to each other and the smell between the two rooms are obviously not the same. The hotel is not full (evident on number of cars parked in the parking lot), and refuse to give us another room. I can't cancel my reservation because the staff knows it is already paid. We sprayed Febreze and my perfume but still did not improve the smell. Instead of two people staying in the 2 queen beds room, the 1 king bed was shared by two person. I tried to stay in the said room but moved to our other room and slept in the couch around 1 am

Posted by , from OK on Nov 21, 2017

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Comment from Hotel Management

Nov 26, 2017 by Neal Patel

We are so very sorry you were not happy with your stay. We are smoke free pet free hotel, but we cannot deny room to someone that has service animal. After some research i came to know that there was service animal in that night before. we apologize for the smell. We want all of our guests to have a positive experience, we apologize we let you down. The Front Desk manager has been alerted to you comments regarding the staff member. We thank you for letting us know about your stay, and again we are sorry we did not provide you with the experience you deserved.

1 out of 5

Terrible

Paper thin walls. Very noisy. Enough toilet paper in my bathroom to use once. Ants. The while room echoed. My door didn't close unless I slammed it shut. No security locks on the side door

Posted by , from Green Bay, Wi on Jun 20, 2016

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2 out of 5

Poor service

Pros: The decor was nice
Cons: Customer service
Location: The location was ok but the hotel sits back aways and it is hard to see from highway 69
I was so disappointed in this hotel. Although it is new, the front desk was not covered adequately. I was waiting around for several minutes to check out but no one came to the desk. I planned to catch some breakfast but I was informed that it was about 8:30 and they had no plans for restocking the food. Several other people were in my same predicament so the man brought out some congealed gravy and biscuits(which were not fit to eat). He also put out some orange juice. Their reasoning was they had 2 busloads of customers who emptied the food. I am sure everyone in the hotel knew they had two bus loads because they kept us up half the night and then woke us up at 6:30 am running and yelling down the hall. The parents of the children slamming doors didn't seem to have any control over their kids. I love kids but I sure wanted to yell at their parents to teach them manners. Also the ice machine sign never hinted where the machine was except to point to the end of hall. It never mentioned you needed to go up to the 3rd floor. You just had to gamble. I also think they got the pillows at the Dollar Store. They were like a big ball and uncomfortable. The room looked good but the bed was hard. I don't usually write reviews but for this hotel I made an exception. VERY DISAPPOINTED. I would give it only one star and that would be for the nice lady who checked me in.

Posted by , from Weatherford, Tx. on Apr 23, 2016

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5 out of 5

New property.

Very friendly and accommodating staff. Quiet, off main highway.

Posted by , from Dallas on Apr 13, 2016

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About the Best Western Plus The Inn & Suites At Muskogee

Location 2701 Military Blvd, Muskogee, OK 74401

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus The Inn & Suites At Muskogee offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus The Inn & Suites At Muskogee. Self parking is free. This Muskogee hotel is smoke free.

  • 66 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Tulsa Intl. Airport (TUL) (73.1 km / 45.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus The Inn & Suites At Muskogee offers 66 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Best Western Plus Inn Muskogee
  • Best Western Plus Muskogee
  • Best Western Plus The Inn Suites At Muskogee
  • Plus The & Suites At Muskogee
  • Best Western Plus The Inn & Suites At Muskogee Hotel
  • Best Western Plus The Inn & Suites At Muskogee Muskogee
  • Best Western Plus The Inn & Suites At Muskogee Hotel Muskogee

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.